She sold my property on her sick-leave, and I appreciate her hard working attitude and her professional advice. She helped me achieve a good result.

She responded quickly and promptly to all questions and requests. She arranged a private inspection the following day. The sale was very smooth and a pleasant experience.

Serena has sound knowledge about the local market. She sold my property in just one open inspection with accurate plan and strategy. Her performance was impressive. Her sales plan was implemented precisely in every step and achieved the goal as expected. The whole process is hassle free. I'm an interstate investor and am completely rely on Serena to help me with the sales.

Extraordinarily happy with the result! She is an ultimate professional in realestate industry! We had a superb property purchase experience with her before and very impressed with her professionalism. When thinking of selling property, she is our first choice. It turns out it’s always the right decision to choose Serena. Fantastic negotiation skills helped us get amazing price in such a short time. Thanks for everything!

We’re so glad that we’ve got in touched with Serena and Ricky, both of them have never gave up and kept us posted all along even though we have not spoken before. The whole process and journey was a breeze and they both discussed the various possibilities of how I can go about it and guiding me from day one. We are pleased with the result. Thanks again for everything.

Serena is very nice and patient sale staff with good market sense. Thanks to her efforts and hard working all along, we eventually sold the property and both seller and buyer are happy with the deal.

She has shown excellent customer service during the entire selling process, and she also gave me valuable suggestions regarding the final price. The property cannot be sold without her professional knowledge and negotiation skills. As a buyer, I will definitely refer her to everyone I know when they need to sell their properties. 100 starts will not be enough for her proficiency as a sales executive.

As a licensed real estate agent myself I am very selective about which agent I choose to sell my properties. This is the second time I’ve used Serena and am extremely happy with the result achieved both times. I cannot recommend her highly enough.

This is my second time having both Lynn and Serena from Lucas Real Estate sell my apartment. I am always impressed with their professionalism, expertise and customer focused approach. Thank you for going above and beyond along the way Serena I really appreciate it. :) To me they are the gold team and I highly recommend them to anyone who is considering selling or buying a property in Docklands.

Serena Su was enlisted to sell my apartment. She has excellent market knowledge, is super responsive to calls, was very patient dealing with my concerns and excellent at providing prompt, honest feedback post the open for inspections. She has a very warm & friendly nature and is very easy to deal with. She helped me obtained an excellent result in a very short time and I have no hesitation in recommending her and the Lucas Team.

Serena was always transparent and clear with the property and the process and answer to every question. She was quick to respond and solved any doubt making the process smoother.

My experience with the Lucas Real Estate was truly beyond my expectation, from start to end took only 2 months to complete. Big applause goes to Lucas agent Ms Serena Su, who took care of everything efficiently and kept me informed in a timely manner. As an investor from overseas, there were a lot of concerns due to physically remote and not knowing much about the property market trend, Serena has given me confidence that I could trust her suggestions and plans through constant communication.