We bought our house from Shad 11 years ago, and are so glad we chose Shad when we sold in March this year. Shad is a true professional - knowledgeable, focused, and caring. Shad provided great advice on getting our house ready for sale and always kept us informed and feeling positive during our auction campaign. In the end, Shad's proven approach and influencing skills kept nervous buyers in the game, which got us a great result at auction in a challenging market! We would highly recommend Shad and his team to anyone selling their home!

Shad and his team are an amazing group. Professional, informed, knowledgeable, polite, honest, enthusiastic and, most importantly, so very caring. Why is that important? Selling is stressful - do yourselves a favour and get ‘Shad & co’ support. Just fabulous!

Many thanks to Shad Hassen and Rees Rear from The Agency for selling our property and getting a great price in a hard market. Rees went above and beyond in his attention to detail to make our house look absolutely amazing! And he kept us informed of every little step. No questions were silly questions and we were beyond grateful for his help getting our property ready and styled whilst we we had already moved. We found that very important with a young family that everything was taken care of. We chose Shad because of his expert negotiation skills and the fact that he also was an auctioneer who knew the house and knew the suburb. We felt this was a big plus in our decision to choose Shad. What a team!!

I was 100% confident in my decision to use Shad and his team from The Agency and they did not disappoint in anyway. They were so helpful with preparing our house for sale and then managed to deliver fantastic results in every area even when dealing with a challenging market place. I would not hesitate to recommend them.

From the first phone call, Shad offered great advice and throughout the transaction he adjusted strategy multiple times with great effect.

Easy to work with a group of professionals that understands the real estate market & economic changes impacting final outcomes.

It's easy to recommend an agent in a rising market - buyers generate demand, push prices up and seemingly make the agent's job easy to secure a great price. It's less easy to do that in the falling markets we've seen recently where only 1 in 2 properties are selling. We saw huge price drops on properties in Dulwich Hill which made the selling process hugely stressful seeing low demand and falling equity. In advance of selling I interviewed three agents, one of which was Shad. It was clear from the outset his sales experience was ahead of the others, and whilst it was useful to hear different view points I'm so glad we went with Shad. Given the market conditions, the result Shad got us was somewhat of a miracle - I do not know exactly how he does what he does, but we are very happy with the result. Also worth mentioning is Shad's team are superb and professional throughout, always there to help when we needed them. Save yourself a lot of time - just go with Shad and The Agency.

After much deliberation about who to use to sell our house we decided on Shad because in a difficult time in the market, we really felt we needed the best agent in our area who had proven sales results over a long period of time. The final result was the best outcome we could have achieved given the very trying market conditions.

Shad Hassen and his assistant Terri Furnari at The Agency Annandale are an incredible team. My solicitor recommended Shad and after interviewing other agents, I chose to sign with him as he demonstrated his exceptional knowledge of the Inner West property market far better than his competitors. My confidence in his ability was rewarded as he sold my property at auction for a great price, in a very difficult market. I would not hesitate to recommend him to other sellers.

We chose Shad Hassen and his team at the Agency and were impressed by their ability to produce a strong result in a difficult climate. We have lived in the local area for the past 14 years, and were familiar with Shad's strong track record and market knowledge as well as his extensive client/lead base from that time. Having also engaged with the team as potential buyers on several properties over the years, the consistency and strength of engagement gave us a lot of confidence on how our sale would be managed and was a catalyst for choosing Shad and his team over other agencies. Whilst agencies will put a lot of spin on their marketing campaigns (that ultimately look relatively similar), the real differentiation and impact comes down to the sales process and execution and that's where we felt Shad's team excelled. Aside from Shad's direct engagement his sales team are highly engaging (as a buyer and seller we often felt like we were engaged by a team of agents, and not a 'one man band' as is often the feeling with other agencies). Shad's team help set him apart, and we have high praise for Julian Cordona who we think is a rising star in the area. Organisation of the campaign was outstanding also, particularly given some accelerated timeframes - particular shout out to Terri who does an incredible job behind the scenes. Communication style was positive from our side, direct and with appropriate balance and clarity throughout the campaign, which can often be a rollercoaster as a vendor. We recommend Shad and his team for any premium property in the inner west area. Matt & Jules

I found Shad and his team to be extremely professional. Any agent can just take your property to auction and wish for the best. In the current environment with potential buyers holding back and being cautious to even bid for fear of overpaying, I think it is best to have an agent who has good negotiating skill working for you. I think Shad is an extremely good negotiator, because he was able to extract an initial offer higher than the indicative price. While the final amount was higher I was really surprised by the the initial offer, it really hit me that this man can negotiate. For this campaign he's done a really good job.

Danny Hassen and Shad Hassen provided an exemplary service and were able to deliver a result we were very happy with. We found them to be knowledgeable, considerate and personable. They have a deep understanding of the market in all its iterations and a respect for buyers and sellers alike. They were generous with their time and always available to answer questions and have discussions throughout the process. They provided thorough reports on progress during the campaign, so that we were able to make informed decisions at every step.