When we decided to sell our house, only half renovated we received a lot of different opinions what to do, and what not to do. We spoke to a couple of agents and only when we met Shad, did we know that we found the right one! He was honest and straight forward and indicted the potential difficulties we may have selling a house that was not fully renovated, nor ready for a complete makeover, however at no point did he hesitate and he immediately gained our trust by his open and honest approach! The professionalism and dedication shown by Shad and his entire team at the Agency were second to none. From the moment that a booklet arrived a couple of days prior to our first meeting, to the in-depth discussions we had about expectations, planning the campaign and ongoing and open communication. We received clear guidelines and a timeframe which was followed the whole time during the campaign, including timings for photo shoot, website release etc. During the campaign we gained a lot of interest, largely due to Shad’s extensive database and word of mouth & excellent reputation. Our first open exceeded all expectations and the end result followed suit, with the property sold at Auction with Shad as the auctioneer $140K above its reserve. We have absolutely no hesitation in recommending Shad, Julian, Terri at the Agency to anyone looking for a professional & experienced yet caring real estate team!

After buying my house through Shad, I decided to sell my apartment with his team as they had proven to be a small professional unit and great communicators. Shad went out of his way to make sure I was looked after and his team go above and beyond. I really trusted that Shad knew exactly how to read the market and I got a great result.

It is always a difficult scenario when selling a house and even still when choosing the right agent as it can be a tumultuous process. Shad came recommended to me by a friend and also endorsed by another person I knew. He was up front and honest from the outset to market value, costs for advertising and the process he would follow. He and his PA Terri kept us informed right the way through and I would have no hesitation recommending Shad and his team to anyone in Sydney looking to buy or sell a property their local knowledge is superb. Its a tough industry that Shad and his team work in and it is very competitive so it was refreshing to know I had a team on my side who actually cared about our scenario and worked hard to help achieve a good result. Good agency to deal with and happy to recommend to others.

I chose Shad Hassen at The Agency because I had seen his "sold" stickers on several properties in the area and thought he would know the local market. I was not disappointed. Shad has worked in the inner west of Sydney for many years and his knowledge of the market, the buyers looking for properties and the potential of my property has paid off for me. He gave me an honest appraisal early on and made several suggestions for improvements to be made before a sale. He knew the people who could do the work and arranged it for me. He also gave me an early idea of a sale figure, which I thought initially was a little optimistic and may have just been his way of securing my signature with him. But his appraisal proved 100% accurate. Throughout the sales campaign I was impressed with the attention to detail and communication from the office led by Terri Furnari, and the help and friendliness, and also reassurance from Shad and Julian Cardosa. In the end Shad had read the market perfectly, had found the potential buyers and got them to the auction, which resulted in enthusiastic bidding and an auction result that was beyond my expectations and a great result. I thoroughly recommend Shad Hassen and his team at The Agency to anyone looking to sell in Sydney's inner west.

Shad could not have done more for us - he was super professional, great communication throughout the process and very reassuring in what was an extremely stressful time. Very happy with the result.

We have lived in our home for nearly 20 years. So we had no knowledge of what to expect in engaging a real estate agent to sell our home. Shad Hassen (of The Agency) and his team were absolutely exceptional. They guided us through the process, and what would be expected of us to prepare our home for sale. Shad's knowledge of the market is a given and extraordinary. Shad has a natural, engaging and honest and straight talking style. Shad regularly and promptly communicated with us in relation to interest in the property and post-open house inspections. Shad provided fantastic advice on what potential buyers would seek and how such a property should be marketed, and presented. Further Shad clearly knows "the market" in terms of who is interested and potential buyers. Shad was a very reliable pair of hands. Shad and Shad's staff were at all times professional, prompt, helpful and courteous. I felt Shad was an honest mediator of both buyers and us (as seller). We took Shad's advice on the marketing campaign and presentation of the house. Shad was also a calming influence during the process, including just prior to the auction when nerves were high! We highly rate and recommend Shad as an agent. We have no hesitation in strongly recommending Shad as an agent. We hope the next family enjoys what was our family home as much as we did. Stephen and Emma

My biggest fear about selling our house was working with an industry known for being duplicitous and dishonest. Upon meeting Shad, I was surprised at his integrity and honesty and these qualities continued throughout our campaign. Shad was transparent and clear throughout our whole sale - keeping us informed and allowing us to make decisions as a team. He was professional yet confident and I will always appreciate his genuine people first approach. I know our house would have sold significantly less with another agent. Shad and his team will highly be recommended to anyone.

Pleasure dealing with shad. Young Julian was also great. I'm sure Julian will be at the top soon

Very happy from beginning to end of sale. Helpful and friendly. Great agent. Thank you.

Shad is an outstanding agent who worked the buyers really hard & always acted in the interests of ourselves the owners. He was worth every cent of the commission we paid him

Shad did a great job and we are happy with the price we got for our home. Julian who works with Shad at inspections and takes was always polite and helpful. Terri in the office was helpful and professional and I really appreciated her being there on the day of the photo shoot. Shad is busy so having a excellent team working with him is beneficial.

We chose Shad after our experiences with him in the market while looking to buy in the Inner West. After eventually buying another property, we knew who we wanted to market and sell our existing home and found Shad extremely approachable, knowledgeable about the local market and able to offer good advice on how to best market our home. We liked that Shad is both agent and auctioneer as it meant he had excellent knowledge of the players on the day that other auctioneers would not usually have. His skills in obtaining for us an optimal price on the day were also evident in the way he handled the auction. We would definitely use Shad again given the opportunity and would highly recommend him to others looking to sell in the area. Jane and Chris Frawley