We have not actually meet with Shane, but dealt with Tina Cross from beginning to end and found her an excellent professional to deal with, who appeared to be well backed by the team at Donovan. flexible with opening time to suit extended viewings with our children, patient with our quest to find a suitable house close to our growing family. We found buying a house overall as easy as our last 40 years ago. Thank you Tina.
I contacted Shane as one of three local agents. He was well informed regarding the area and gave me a totally honest view of what would be the best way to sell my house. I had no hesitation in engaging Shane at our initial meeting. Shane then acted as he indicated and sold my home in very quick time for the price discussed. The others in Shane’s office also acted in a similar manner to Shane.
Absolutely amazing service, were always willing to answer any questions we had and were willing to help!
I have deen dealing with Natalie and Tina regarding purchasing a property in Sandhurst. They were always available to answer any question and were very professional through the whole process. I would not hesitate to recommend them for any future sellers/buyers. Thanks Nat and Tina!
we have had several business dealings with shane we have bought and sold several properties through shane fond him to be honest and reliable he has a pleasant personality and is easy to deal with
With a baby on the way, time was of the essence for me to sale my existing home and buy a larger one. Shane and his team at Donovans where fantastic. They could not have worked harder to help me achieve this goal. Nothing was a problem, they guided and advised my all the way, they really listened to my needs and my house was sold at first open but it didnt stop there, their after sales service was also impectable. If your looking for a genuine, experienced, no sales speel agent I couldn't recommend them more highly whether your looking to buy or sale. Thanks Donavans
From day one we new he was the right choices. The way the property was marketed and handled was perfect. The sales team were amazing and were in contact every step of the way. The property sold on the first open and paperwork signed the next day with the final price blowing our expectations. Would highly recommend to anyone looking to sell their property.
First time buyer so have nothing to compare to, but overall was happy with the service
This agent was used to purchase first home. I had no problems with this agent. Responses where quick to requests.
I was very fortunate, after having had some extremely disappointing experiences with other agents, to fall into the path of Donovan’s Real estate, in particular, into Natalie Caterson. I was only days away from attending an auction, but I really wasn’t looking forward to it, something was missing. I received a notification on my real estate app, and there it was, my dream home. I could NOT believe it! I sent an email at 8:30...PM, Natalie phoned me 15 mins later. She organised a walk through at lunchtime the following day and this became my home at 5:30pm same day. I found her so genuine, no BS. I felt so comfortable with her, she told me everything I needed to know. She was genuinely happy for the vendor and the buyer. It was quick, exciting and unlike anything I had experienced with others. I was so very dissatisfied at the “sell at all costs” of other local agents, and then ripped off when they then changed the goal posts when I still thought I was in the running! On a positive positive note!! I could not be happier, Natalie.... you made my journey just wonderful, positive and happy. Thank you so very much and to Donovan’s Real Estate who has employed the best. Good luck, and stay real! Cheers
Total professional, confident in reaching and achieving the goal for the client, has a wonderful team of staff proactive on getting the job done. Highly recommend 👍
