I've bought over 6 properties in my time, but this was disappointing. Had minimal interaction with Shane. Met briefly, 30 seconds at best, at one inspection the day before the auction. He was not engaging and dismissive of my questions. Maybe I just didn't look like a serious buyer. At auction only spoke to me after I registered. Post sale nothing. Dealt with his team member Michaela who was great. Small things matter e.g left upstairs window was left open post auction and it rained. At settlement entered the house and pamphlets and water bottles from the auction were still there, back patio door was left unlocked and upstairs air con remote missing. No key to the letterbox or shed padlock. Rang and asked where they were was told someone will get back, but haven't heard back 2 weeks later. Feels like once it was sold he disappeared completely. Disappointing.


