We had a fantastic experience working with Spring. She was so approachable, attentive to our needs and strategic with how we should plan our campaign. Communication was always clear, timely and helpful which made the entire process ran smoothly. What stood out the most is her desire to bring the best outcome for us. Thanks to her expertise and commitment, we managed to sell our home in a challenging market. We would highly recommend her.

Spring is an exceptional agent who is thorough, dedicated, and extremely hard-working. She supported us throughout the entire process, always providing guidance and reassurance! Spring is very professional in every interaction and consistently followed up after each inspection with detailed feedback and updates, which made the experience so much smoother and less stressful. Her communication, commitment, and genuine care truly stood out. We would absolutely recommend Spring and Fletchers!

Working with Spring Chen at Fletchers was an exceptional experience. She combines her local knowledge and expertise with genuine warmth and integrity. While her determination to achieve a fantastic result was always evident, the personal connection truly set her apart. Spring was incredibly responsive, compassionate, and supportive throughout the entire campaign. We highly recommend her to anyone seeking an agent who balances high-level professionalism with a sincere, personable approach.

I am so grateful for Spring Chen’s hard work and dedication. Their negotiation skills are top-tier, and they truly went the extra mile to ensure we got the best possible deal. Their attention to detail and commitment to our interests made all the difference. Professional, reliable, and highly effective.

Spring has been an excellent communicator throughout the campaign. She addressed all our queries throughout the process and we couldn’t have been happier with the end result.

Overall, I was happy that a young couple have found a new home. The sale was a compromise of price knowing market conditions have tightened over the last few Months, but Spring & her team performed well.

Spring was fantastic! Great communication, great insights and really made the buying experience seamless. Brilliant agent

I had a really positive experience working with Spring, she’s professional, friendly, and easy to communicate with throughout the entire process. She kept me informed at every stage and were always quick to respond to any questions I had. I especially appreciated her knowledge of the market and her honest advice, which helped me make confident decisions. Everything went smoothly, and I felt supported from start to finish. I would definitely recommend them to anyone looking to buy or sell property.”

We had fantastic experience working with Spring. Her knowledge of the local market was outstanding and her communication was prompt and professional. It is our third time selling with Spring because we felt supported throughout the whole journey and would highly recommend her to anyone in the area to sell or make a purchase.

Spring and her team were remarkably responsive, dedicated, hard working, and efficient. From our initial meeting, where we were impressed by Spring's deep market knowledge, candour, proposed approach to marketing the property, and commission structure options proposed, to getting the property on the market, running a campaign, and then a successful auction (on perhaps the toughest day for auction clearances since COVID 19), the process took approximately 6 weeks. Trades were co-ordinated seamlessly, communication was excellent - across multiple channels (including WhatsApp, text message, emails and reports), and any issues were addressed or navigated seamlessly. The team was highly professional, polished, and very easy to deal with. Interested parties were followed up diligently, feedback was critically assessed, and the marketing strategy was adapted as needed - with the objective at all times being to secure the best possible outcome and a seamless sale process for our family. On the auction day itself, the additional touches were appreciated - parking arrangements, coffee van on site, giant bucket of Chuppa Chups at the front door - but it was during the post-auction negotiations that Spring and auctioneer JT were perhaps most impressive - again with the same candour and clarity that was applied at each other stage of the sales process. It was outstanding, greatly appreciated, and I was very glad to have appointed Spring and the team at Fletchers as our agent. In short, 5 star review, for 5 star service, from a 5 star team.

I feel so grateful to have had such a kind and dedicated real estate agent as Spring by my side throughout this journey. From the very first meeting, Spring made me feel comfortable, supported, and genuinely cared for — not just as a client, but as a person. Their warmth and kindness really stood out. She always took the time to listen, answer my questions, and reassure me when things felt overwhelming. Nothing was ever too much trouble, and I always felt like I was in safe, capable hands. What impressed me most was her dedication. Spring went above and beyond at every step, working hard behind the scenes and always keeping me informed. It was clear they truly wanted the best outcome for me, and that meant so much. I couldn’t have asked for a better experience. I would wholeheartedly recommend Spring Chen to anyone — not just for their professionalism, but for their genuine care and commitment. Thank you Spring.

Selling a home can be one of the most stressful and emotional experiences, but working with Spring made it genuinely positive from start to finish. From our very first conversation, Spring brought not only professionalism and expertise, but also warmth, patience, and genuine care. She took the time to really understand our situation and guided us through every step with clarity and honesty. No question was ever too small, and no challenge ever felt overwhelming with her support. What stood out most was her dedication. Spring went above and beyond to ensure our home was presented beautifully and marketed effectively. Her attention to detail, communication, and strategic approach gave us complete confidence throughout the process. We always felt informed, reassured, and in very capable hands. Thanks to her hard work and commitment, we achieved an outcome we’re truly grateful for. But more than that, she made what could have been a stressful time feel smooth, manageable, and even enjoyable. If you’re looking for a real estate agent who is not only highly skilled but also genuinely invested in her clients, I cannot recommend Spring highly enough.