We had fantastic experience working with Spring. Her knowledge of the local market was outstanding and her communication was prompt and professional. It is our third time selling with Spring because we felt supported throughout the whole journey and would highly recommend her to anyone in the area to sell or make a purchase.

Spring and her team were remarkably responsive, dedicated, hard working, and efficient. From our initial meeting, where we were impressed by Spring's deep market knowledge, candour, proposed approach to marketing the property, and commission structure options proposed, to getting the property on the market, running a campaign, and then a successful auction (on perhaps the toughest day for auction clearances since COVID 19), the process took approximately 6 weeks. Trades were co-ordinated seamlessly, communication was excellent - across multiple channels (including WhatsApp, text message, emails and reports), and any issues were addressed or navigated seamlessly. The team was highly professional, polished, and very easy to deal with. Interested parties were followed up diligently, feedback was critically assessed, and the marketing strategy was adapted as needed - with the objective at all times being to secure the best possible outcome and a seamless sale process for our family. On the auction day itself, the additional touches were appreciated - parking arrangements, coffee van on site, giant bucket of Chuppa Chups at the front door - but it was during the post-auction negotiations that Spring and auctioneer JT were perhaps most impressive - again with the same candour and clarity that was applied at each other stage of the sales process. It was outstanding, greatly appreciated, and I was very glad to have appointed Spring and the team at Fletchers as our agent. In short, 5 star review, for 5 star service, from a 5 star team.

I feel so grateful to have had such a kind and dedicated real estate agent as Spring by my side throughout this journey. From the very first meeting, Spring made me feel comfortable, supported, and genuinely cared for — not just as a client, but as a person. Their warmth and kindness really stood out. She always took the time to listen, answer my questions, and reassure me when things felt overwhelming. Nothing was ever too much trouble, and I always felt like I was in safe, capable hands. What impressed me most was her dedication. Spring went above and beyond at every step, working hard behind the scenes and always keeping me informed. It was clear they truly wanted the best outcome for me, and that meant so much. I couldn’t have asked for a better experience. I would wholeheartedly recommend Spring Chen to anyone — not just for their professionalism, but for their genuine care and commitment. Thank you Spring.

Selling a home can be one of the most stressful and emotional experiences, but working with Spring made it genuinely positive from start to finish. From our very first conversation, Spring brought not only professionalism and expertise, but also warmth, patience, and genuine care. She took the time to really understand our situation and guided us through every step with clarity and honesty. No question was ever too small, and no challenge ever felt overwhelming with her support. What stood out most was her dedication. Spring went above and beyond to ensure our home was presented beautifully and marketed effectively. Her attention to detail, communication, and strategic approach gave us complete confidence throughout the process. We always felt informed, reassured, and in very capable hands. Thanks to her hard work and commitment, we achieved an outcome we’re truly grateful for. But more than that, she made what could have been a stressful time feel smooth, manageable, and even enjoyable. If you’re looking for a real estate agent who is not only highly skilled but also genuinely invested in her clients, I cannot recommend Spring highly enough.

Spring was very supportive and handled every situation extremely well. Her knowledge on the market was impressive and guided us through the whole process with ease. Highly recommend Spring and her wonderful team.

I had experienced a very poor quality Real Estate Agent team to sell my house late last year and had lost confidence in the ability of my house being sold by a team that would work diligently, respectfully and enthusiastically in the sale of my house. Spring was immediately amazing. Respectful, professionally highly skilled and knowledgeable about my house in the current market and the best strategies and sale campaign for a successful sale. She was reassuring, created rapport with me and the potential buyers, had considerable knowledge in my house market and beyond my area. She was always warm, positive, kind, open, honest and kept in touch with me closely throughout the campaign. THANK YOU so much Spring for your kindness and warm professional expertise. You are simply AMAZING.

Spring was fantastic to work with—reliable, professional, and highly communicative throughout the entire process. She kept me well informed, handled everything efficiently, and was always approachable and friendly. Truly amazing to deal with, and I would highly recommend her.

Spring worked really hard to get the deal across the line and she always tries to help with everything she could.

Spring was amazing friendly approachable and dedicated to get the best price for us when we sold our home of 32 years. . Contactable 7 days a week and we regularly got questions answered and feedback outside normal business hours in a timely manor. She is an agent that is proactive always striving to maximise sale potential. From the beginning she guided us from sale and marketing strategies to staging and promoting our home. Her patience with us as we sort assistance and clarification was appreciated. At no time did we feel pressured to make any decisions. Her knowledge of the area as a local is an advantage to both buyers and vendors. I highly recommend Spring if selling your home. Plus she has the most adorable dog and even took our pets into consideration.

Spring is Very thorough and committed to achieving the best outcome in the sale of our home. Communication was beyond what we expected. Her friendly approachable nature was always reassuring committed to achieving the best result for us. Spring was recommended to us from friends and after speaking with other agents we approached her. From the first meeting she was patient supportive honest and professional. Recommending marketing and styling options to maximise our sale potential. She took interest in us and our family. Guiding and supporting us through the sale. Ensuring we were comfortable through each stage from listing marketing and then the auction. I thoroughly recommend Spring and the team at Fletchers with the selling of your home

I found Spring had a lot of local knowledge and has excellent communication. She has a good team of people and can get things done!

As a property owner, we had a great experience working with Spring. She was extremely responsible, highly professional and well organised throughout the selling process. Spring communicated clearly and promptly, handled every detail with care, and provided honest advice based on strong market knowledge. The entire process was smooth and stress-free. We would confidently recommend Spring to any property owners looking for a reliable and professional agent.