Working with Spring was an absolute pleasure. She is a natural and excellent communicator who made a complex process feel smooth and straightforward. Spring took the time to explain every detail, ensuring I had all the information necessary to make smart decisions at every turn. I never felt pressured or pushed into anything and ultimately got a great price for my property. The level of care and support from Spring and her team was exceptional. They were patient and always went above and beyond—I truly felt like I was working with a trusted friend. They even offered to walk my dog during open inspections when I couldn't be there, which was such a thoughtful gesture. I can't recommend Spring and her team enough for anyone who wants a professional, respectful and patient real estate agent.

Spring and her team were very professional, and the communication process went smoothly throughout. In the end, I was quite satisfied with the successful sale of the house. Thank you to the entire team for their hard work. There are two areas that could be improved: I hope to be notified earlier to find a lawyer to prepare the contract. At some key milestones and steps, communicate with the client in a timely manner and get their approval. For example, during the staging phase, I expected to be able to preview the results first before photos were taken.

highly recommend, done a great job !

Thank you to Spring and her team for running a great campaign and achieving a good result. From maintenance, staging and the actual auction day, everything ran very smoothly. I wouldn't hesitate using Spring again and recommending her to family and friends.

Spring Chen is very experienced on sales and marketing. Strong local knowledge has also helped for making the price range correctly - no cheating, no unreasonable offers. Overall, she is honest, reliable and hard working person.

Thank you Spring & team for a great result. We would highly recommend Spring. She was honest, professional, highly knowledgeable & personally had a lovely approachable warm manner. She kept us in the loop throughout campaign. Nothing was too difficult. We would highly recommend her. Bravo to Spring & to her team.

I highly recommended Spring Chen as your agent if you are considering selling or buying a home in Surrey hills or surrounding. We were incredibly impressed by her exceptional market knowledge throughout the process. Her deep understanding of market trends and the real estate industry helped us make informed decisions at every stage.

Spring is highly professional and knowledgeable about the local market. She’s approachable, offers clear, data-backed advice, and made the whole process smooth and efficient. Highly recommended!

Spring made selling our home easy and stress-free. Professional, reliable, and always kept us updated. Achieved a great result — highly recommend!

Spring Cheng showed professionalism and great knowledge of the market Could not have been more helpful

Thank you spring . Given during the process of selling the house. So much help and. Well, sincerely. This one. Suggestion. The successful sale was also due to his great efforts. I myself am neither in Australia nor there, but I... Just communicate frequently, frequently. Tell me the situation and give me a reasonable suggestion. Thank you very much.

We were worried that our home wasn’t going to sell at an ideal price because of the current state of the real estate market. But Spring and the rest of the team at Fletchers Balwyn really pulled through for us with their professionalism knowledge and insight.