I had an excellent experience selling my property with Spring. She is professional, patient, and truly dedicated to her work. Throughout the whole campaign, she kept me well-informed, provided honest feedback, and followed up with every potential buyer carefully. Spring’s attention to detail and commitment made the whole selling process smooth and stress-free. I highly recommend her to any property owner who is looking for a reliable, warm and hardworking agent.

Thank you for all your help and hard work to sell our apartment. Appreciate the outstanding and efficient work done by yourself and Oscar. He has a strong negotiation skill and a reliable gentleman. Jim & Allene

Spring was approachable and easy to contact. Knowledgeable and provided excellent advice, and achieved our goals Took care of everything, making the process stress free and seamless. Was kept informed throughout the process

The Fletchers team achieved an extraordinary outcome despite some market challenges and their care, help and support for us was simply outstanding. In particular, Spring's empathy and practical support was very special and went way above and beyond the highest standards that could be expected from any agent! We cannot recommend Fletcher's and Spring highly enough 🌟🙏

Great knowledge of the market and area. Not too pushy. Friendly, enthusiastic and helpful. They call her the queen of Surrey Hills for a reason. The process was smooth and efficient.

Spring Chen demonstrated a high level of professionalism throughout the entire process. She is extremely knowledgeable about the market, well-prepared, and attentive to every detail. Her calm, organised approach and clear communication gave me great confidence and made the experience smooth and efficient.

My experience with Spring Chen was excellent. She is professional, knowledgeable, and always willing to help. Spring provided clear guidance throughout the process, communicated promptly, and made everything smooth and stress-free. I truly appreciated her patience, honesty, and attention to detail.

Working with Spring was an absolute pleasure. She is a natural and excellent communicator who made a complex process feel smooth and straightforward. Spring took the time to explain every detail, ensuring I had all the information necessary to make smart decisions at every turn. I never felt pressured or pushed into anything and ultimately got a great price for my property. The level of care and support from Spring and her team was exceptional. They were patient and always went above and beyond—I truly felt like I was working with a trusted friend. They even offered to walk my dog during open inspections when I couldn't be there, which was such a thoughtful gesture. I can't recommend Spring and her team enough for anyone who wants a professional, respectful and patient real estate agent.

Spring and her team were very professional, and the communication process went smoothly throughout. In the end, I was quite satisfied with the successful sale of the house. Thank you to the entire team for their hard work. There are two areas that could be improved: I hope to be notified earlier to find a lawyer to prepare the contract. At some key milestones and steps, communicate with the client in a timely manner and get their approval. For example, during the staging phase, I expected to be able to preview the results first before photos were taken.

highly recommend, done a great job !

Thank you to Spring and her team for running a great campaign and achieving a good result. From maintenance, staging and the actual auction day, everything ran very smoothly. I wouldn't hesitate using Spring again and recommending her to family and friends.

Spring Chen is very experienced on sales and marketing. Strong local knowledge has also helped for making the price range correctly - no cheating, no unreasonable offers. Overall, she is honest, reliable and hard working person.