Stephen's profile

Stephen's reviews

  4.7  
Stephen has 69 reviewsacross 22 different locations, showing 12.
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Stephen's qualities as told by our client reviews: honest, local expert, clear communication.
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Buyer review
We are very grateful for your support and care through what can be a very stressful process
over 9 years ago
We are very grateful for your support and care through what can be a very stressful process

Karen and Steve were an absolutely fantastic team to deal with. From the moment we were greeted at the front door for an inspection to when we received the call from Karen that the house was ours, the team were always highly professional and extremely friendly. The commitment shown from Karen and Steve to support us through such a big decision and ensure we had all the facts we needed was second to none (with many after work calls to fit into my schedule Karen made life easy for us). We are very grateful for your support and care through what can be a very stressful process. Great result!

Seller review
It was a straightforward decision to select Stephen Bock and Karen Terry as our agents
almost 10 years ago
It was a straightforward decision to select Stephen Bock and Karen Terry as our agents

When we decided to put our home on the market, it was a straightforward decision to select Stephen Bock and Karen Terry as our agents. In the past Stephen had given us invaluable and pragmatic advice on how to improve our home to maximize sale value, and so we chose the agent who we felt truly understood and could market the best attributes of our home. Throughout the campaign we felt well engaged and informed by our Karen and Stephen, and at no stage did we feel that we were being “managed” or scripted towards an outcome that might not have been in our best interests. Some selling experiences can make you feel like you are on a production line, but we always felt like we were receiving bespoke advice, and that our sale was unique and important to our agents. Most importantly we have been treated with honesty and integrity, with Karen and Stephen being very up-front and candid with their advice and feedback. The sale of our home was too important for us to entrust to just any agent, and the outcome we have achieved simply validates that we made the correct choice.

Seller review
It was great to have a solid relationship with someone who we could rely on
almost 10 years ago
It was great to have a solid relationship with someone who we could rely on

We have used Steve to sell 3 places now and as always we get great communication, open and honest feedback and a good result. Being overseas this time, and with a few other logistical challenges as well, it was great to have a solid relationship with someone who we could rely on to make sure everything was done for us professionally and to give us the confidence that our property was presented and marketed as well as it could be. Thanks Steve and Karen.

Buyer review
We really appreciate their enthusiasm, passion and professionalism
almost 10 years ago
We really appreciate their enthusiasm, passion and professionalism

Karen Terry and Stephen Bock were great to deal with. Both incredibly friendly and real. Karen always remembered our names and where we were at, and those of our family members and made everyone feel at ease and acknowledged. Karen and Stephen both shared in our excitement with us at purchasing a home and our upcoming wedding and made the purchasing experience much easier. They were easy to get in contact with and always communicated with us accurately and professionally. We would recommend Karen and Stephen to anyone selling their home and also as a team to go to when looking to buy a home. We really appreciate their enthusiasm, passion and professionalism in helping us purchase our first home together.

Seller review
They took the worry and tension out of what can be a most stressful experience
almost 10 years ago
They took the worry and tension out of what can be a most stressful experience

An expert in their field, Stephen & Karen put us immediately at ease from the first meeting regarding the sale of our home. Their continuing advice and knowledge were reassuring at all times and we were kept updated and informed at every stage. We were extremely pleased with the result and timeframe that Stephen & Karen were able to achieve for us, but most importantly it was the way they took the worry and tension out of what can be a most stressful experience. We would certainly recommend Stephen & Karen to anyone looking to achieve the best possible result within the sale of their home.

Buyer review
Team BT should stand for Team - Brilliant and Terrific!! We simply can't thank you enough.
almost 10 years ago
Team BT should stand for Team - Brilliant and Terrific!! We simply can't thank you enough.

Stephen and Karen, it is with great pleasure that we have the opportunity to provide feedback on your services in handling the sale of our home. The standouts for us were your professionalism, integrity, flexibility, expertise, honesty ... and patience. We weren't ready to sell just yet but in the interests of current market performance you provided us with a tailored solution to address our constraints and also achieve the best sales outcome. This was further complimented by regular communication throughout the process and always being accessible when we needed... helping to keep our stress levels down! Everything went extremely smoothly with no complications and absolutely nothing to fault. The strategy was successful and ... WOW ... we sold our home in 5 days. In our opinion, Team BT should stand for Team - Brilliant and Terrific!! We simply can't thank you enough.

Seller review
We cannot recommend both Karen and Stephen highly enough
about 10 years ago
We cannot recommend both Karen and Stephen highly enough

We have used the professional services of Stephen Bock & Karen Terry on prior occasions to sell our homes, so we did not hesitate in contacting him again when we decided to sell our current home. We had not had the pleasure of meeting or dealing with Karen Terry until this sale. Their professionalism and market knowledge is outstanding. We were regularly kept up to date once negotiations for the sale commenced and were continually advised that if we had any questions to contact them immediately. We cannot recommend both Karen and Stephen highly enough and thank them both most sincerely for their brilliant efforts in achieving the sale price we wanted and all within 5 days!

Seller review
Excellent service and genuine interest to sell our family home
about 10 years ago
Excellent service and genuine interest to sell our family home

We would like to thank Stephen Bock and Karen Terry for their excellent service and genuine interest to sell our family home. The professionalism was outstanding from day one. We received continual detailed feedback and advice after each open house, from marketing tips, to styling - all of which helped hugely to sell our home quickly and smoothly with no stress! Stephen is an outstanding communicator and gave us professional insight into the current market, buyers expectations and how to present our home. We felt highly supported too by Karen's personal approach and keen ability to satisfy all our queries. We would definitely recommend Stephen, Karen and Team BT team as hard working, caring and achieving the best result for seller and buyer alike. We will definitely keep in contact should we wish to sell or purchase property in future.

Seller review
Extremely grateful and I would highly recommend Karen, Steve and Team BT services
about 10 years ago
Extremely grateful and I would highly recommend Karen, Steve and Team BT services

I would like to thank Karen and Steve for the excellent job they did in selling my mother's apartment. Exceptionally professional, extremely respectful of my mother's age and did everything above and beyond to make a stressful time in mum’s life a pleasant experience. Extremely grateful and I would highly recommend Karen, Steve and Team BT services.

Seller review
We would recommend Steve and Karen as a great team for any vendor
about 10 years ago
We would recommend Steve and Karen as a great team for any vendor

Karen and Steve were very personable and approachable for us as vendors. They worked tirelessly to achieve the optimum outcome for us in the sale process. We would recommend Steve and Karen as a great team for any vendor looking to maximise their sale price.

Seller review
I look forward to hopefully dealing with Karen, Stephen and Team BT in the future.
about 10 years ago
I look forward to hopefully dealing with Karen, Stephen and Team BT in the future.

Karen and Stephen from Team BT are a great team with endless amounts of local knowledge, experience and expertise within the market. Stephen had sold property for my parents nearly 15 years ago and came highly recommended. My property had some internal body corporate hurdles which most agents wouldn't completely understand, Karen and Stephen had it all worked out leaving me confident that the sale of my property was in the best possible hands, this was proven with a great price, easy settlement and all smiles at the end of a successful campaign. Karen and Stephen are great team to deal with and I wouldn't hesitate recommending them to family or friends. I look forward to hopefully dealing with Karen, Stephen and Team BT in the future.

Seller review
On the market with another agent for almost 3 months, sold by Team BT in 10 days.
about 10 years ago
On the market with another agent for almost 3 months, sold by Team BT in 10 days.

Steve and Karen were confident and they both had a great lot of interest in our property and several eager purchasers within the first week. We had a confirmed sale in ten days. In the real estate industry, you usually only have one happy party - either the seller or the buyer. However, we feel that both the buyers and us have achieved a good outcome.Thank you.

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