Stephen went above and beyond to ensure the process was smooth and was open with communication. Works hard for the vendor.

Stephen was excellent to deal with throughout the purchase of our new property. He was very genuine and honest and achieved a great outcome for both the vendor and ourselves. Unlike other real estate agents Stephen would return phone calls, take the time to talk to you and understand what you are after in a property rather than push something that you had no interest in. I would highly recommend Stephen to others that are looking to purchase or sell a property.

It is the third time we are engaging Marriott Lane Real Estate Agency, and we are as happy and satisfied now as on the previous occasions. Stephen O’Sullivan was in charge of selling, whilst the entire agency was continuously informed and engaged. Stephen’s professional and reliable work is outstanding. The sale of the property went smoothly, without a hitch. This is all thanks to Stephen’s diligent and consistently attentive work, as well as his high calibre market knowledge and communication skills. The sale happened at the time of bereavement. I felt Stephen’s genuine support, care, and interest from the beginning to the end. His prompt and attentive manner made the process respectful and dignified. He went beyond the usual responsibilities. He organised and oversaw trades people and other professionals prepare the property for sale. They enthusiastically worked for him, and did an impeccable job. The property was vacant, so he kept an eye on it. On most days, as he traveled to his office, he stopped to open the windows for fresh air, and closed them on the way home. His attention to detail is outstanding, making all tasks, no matter how big or small, progress smoothly. I felt looked after. During the auction, and after the sale, we observed that he showed an equal care and respect to the purchasers too. All of us were treated fairly. The outcome of the sale made all parties happy and satisfied. He is a pleasure to work with. We highly value and recommend him.

We were very appreciative of Stephen O’Sullivan’s help and guidance in the sale of our Artarmon property. He really seemed to understand what was important to us and listened carefully and answered all our questions with patience. I think that Stephen also worked extremely well with Stuart and they balanced each other out as a team very effectively. Stephen has a gentle manner and takes a positive and personal approach to his clients which made me feel very comfortable. I also liked that Stephen supported the buyers just as much as he supported us as vendors, and so that spoke to me of someone who really cares about getting the best outcome for all parties. It was the main reason we chose Marriott Lane - this careful, personal approach which Stephen in particular, and the the other Marriott Lane staff show to their clients.”

After viewing a property only days prior to going overseas, we needed lots of assistance, in organizing to bid at the auction remotely. Both Stephen & Stuart went out of their way to assist in every way possible. Not only did they ensure all required documents etc were in place for the auction but continued offering in depth help once we became the successful bidder. Nothing was ever too much trouble, from additional viewings to identifying local trades. Always a delight to work with professionals who combine excellent service with a smile. Thank you both . Please feel free to add us to your list of referees. Carol Veriga & Stephen Tongue

We aware that he is standing pretty hard position which is between vendor and buyer. The way he arranged everything for us was just fantastic. He provided various information and details He has done decent work.

Stephen was involved across many areas of selling our unit, beyond simply putting on the market. He was always quick to respond to many questions we raised and easy to contact via email or phone. As a local agent he was also a great helping us out with dealings with suppliers, going far beyond his role as a real estate agent.

I recently engaged Stephen for the sale of my property in Crows Nest, and am extremely grateful for his services. At the time of meeting, I was also looking to purchase a new property with my husband, and was particularly impressed with his honesty towards both buyers and sellers. It is this quality that in fact found a purchaser for my property, being a client that Stephen had built and maintained a strong relationship with over the past 18 months. As an agent, Stephen delivered in every aspect: - From the outset, he was able to provide an accurate valuation of my property due to his knowledge of the complex. My husband and I were able to secure a new property with a good level of confidence that the price guide was achievable (and, conversely, not undercooked). - He communicates clearly and promptly with both buyers and sellers, which ensured that I was well-informed and not overly anxious throughout the process. - He is able to gauge buyer behaviour and mindset very well, which is instrumental in considering whether to accept or reject an offer. In short, I was able to trust him fully despite only meeting in July 2019. I would absolutely recommend Stephen to others who are looking to sell in the area. Buyers who encounter him can also take confidence that he will act in good faith to achieve an outcome that all parties will be happy with.

Excellent communication and market knowledge. Facilitated negotiation between all stakeholders in an intelligent and sensitive manner. Very likeable and genuine.

Stephen was exceptional to deal with in every aspect. He was honest and professional. Will definitely use him in the future. Highly recommended!

Stephen was professional, efficient, honest and pleasant to deal with throughout the negotiation and purchase process. He plays it very straight and seems to genuinely want all parties to the transaction to come out of it with a positive experience.

Stephen did a terrific job in selling my late father’s apartment for us. He was extremely professional in all his dealings with us and worked very, very hard to present the flat well - which was vital in a difficult market, particularly in the middle of winter. He showed great resilience in pursuing an appropriate sale price for what is a very nice flat even when the going was tough for a period. From our first meeting and throughout the sales process Stephen was courteous and considerate of our circumstances - he is a rare breed: a very pleasant and thoughtful real estate agent. He has a real flair for getting on well with people, which we very much appreciated, and I’m sure that underpins his good sales record.