Stephen's profile

Stephen's reviews

  4.9  
Stephen has 415 reviewsacross 22 different locations, showing 12.
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Stephen's qualities as told by our client reviews: supportive, friendly, trustworthy, responsive, honest, local expert, clear communication.
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Buyer review
Genuine and Professional
almost 7 years ago
Genuine and Professional

I recently purchased a property from a vendor represented by Stephen. Stephen was great to deal with. He was always happy to help, including organising a private viewing of the property, making sure all my questions were answered, working late to facilitate the exchange of contracts. I found Stephen to be incredibly friendly, genuine, and honest, and someone who worked hard to maintain a balance between representing the vendors and doing the best by the purchaser. I would highly recommend Stephen.

Seller review
A good price realised in a challenging market!
almost 7 years ago
A good price realised in a challenging market!

Our decision to sell in a market which was trending down was a challenging one. Marriott Lane through Stephen helped us navigate the market and through persistence and unwavering energy got us that elusive sale. Their update system is really impressive. And we felt that our interests were central to everything they did. Thanks Stephen!

Seller review
Honest, hardworking and detail oriented
almost 7 years ago
Honest, hardworking and detail oriented

Stephen did a great job selling our property in a difficult market. He took time and care to really notice and appreciate the period features and assets of the apartment and he had some savvy selling techniques. He was also pragmatic and realistic with the figures he gave us. I would recommend Stephen to anyone wanting a great selling agent who will be devoted to their sale.

Buyer review
Pleasant and responsive
about 7 years ago
Pleasant and responsive

Helpful until the very end even after the purchase was finalised.

Seller review
Excellent Service and attention to detail
about 7 years ago
Excellent Service and attention to detail

Stephen's thorough knowledge and experience of the market was of great assistance to us in selling our property. His professionalism and communication with us were outstanding. Stephen kept us informed constantly of interest in the property and progress with interested parties. His advice was spot on, but he also respected our decisions and guided us throughout the selling process.

Buyer review
A knowledgeable and genuine operator - great experience!
about 7 years ago
A knowledgeable and genuine operator - great experience!

Stephen is a great agent, fusing consummate professionalism with genuine care for buyers and vendors alike. He knows the market, is a timely and clear communicator, and understands the stressors that inevitably arise when purchasing or selling a property. His expertise is invaluable; we highly recommend Stephen.

Seller review
Simply amazing, absolutely professional in all dealings and communication
about 7 years ago
Simply amazing, absolutely professional in all dealings and communication

Stephen did a fantastic job selling my property in a time when the market was not at it's best. To make it even more challenging I was overseas at the time but Stephen kept a constant line of communication going that made me feel very much on top of what was happening. Stephen hit that sweet spot, in being upbeat but always managing expectations so in the end we were happy with the outcome. I felt 100% confident in Stephen representing my property and always knew there would be a positive outcome. I would recommend Stephen highly to anyone who might be looking to buy or sell.

Buyer review
Crows Nest Purchase from Stephen, Marriott Lane
about 7 years ago
Crows Nest Purchase from Stephen, Marriott Lane

We initially met Stephen O'Sullivan at an inspection, about a year before we finalized our property purchase (this year) with him - even after a year, Stephen remembered us and the inspection where we first met! Stephen has the utmost brilliant attention to details and a great overall demeanor - this year after the initial inspection with Stephen, he kept in touch with us and constantly guided us through the purchase process, while making informative suggestions, providing valuable advice and offering various contact people throughout the process (conveyancers, trades people, Mortgage Brokers etc.) Stephen has a deep understanding of his industry and he was an absolute pleasure to deal with from start to finish - he is also a real hard worker which was always available after hours (and beyond!) which truly makes a real difference and sets him apart from an "ordinary" real estate agent! We cannot recommend Stephen's services highly enough for all your real estate needs - and to Marriott Lane Real Estate I would like to say, that he is a real asset to your agency!

Buyer review
Excellent agent!
about 7 years ago
Excellent agent!

Having Stephen as an agent was great! He understood my requirements and was always available to answer any question no matter how big or small. He’s got great knowledge of the properties and surrounding area. Buying through him put my mind at ease as he is trustworthy and doesn’t pressure you into a decision. Would definitely recommend Stephen!

Seller review
Good advice and support
about 7 years ago
Good advice and support

Stephen was very engaging throughout the sales campaign, regularly providing updates via SMS or a phone call. Never did I feel like I didn’t know what was going on. He assisted in ensuring the property was well presented by a recommending rental furniture co, as well as a reliable cleaner. Stephen always arrived early for the open homes to ensure everything was just right. The auction did not go as we planned (good turnout but no bidding). I would put this partly to the tough environment and partly to some specific issues with the property. Stephen quickly regrouped afterwards to present an alternative sales plan. Stephen persevered right to the end to ensure we got the maximum price. It always felt like he was working hard for us! I’ll recommend Stephen for any property sale in the area.

Seller review
Good Wollstonecraft Agent
about 7 years ago
Good Wollstonecraft Agent

Stephen O’Sullivan, of Marriott Lane, recently sold my property in the North Sydney area. It was at a time (mid 2019) when the property market had declined in Sydney. Stephen was perpetually upbeat, worked assiduously to find the best people for the property, and was tireless in his efforts. He was frank, but kind, in his communication, kept all sides happy and achieved a good outcome in a tough market. I would recommend Stephen to anyone.

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