When we set out to look for a selling agent, we placed honesty and transparency as our top priorities. Both Gemma and Stephen more than exceeded our expectations in both regards. From the very first meeting, they took their time in trying to understand our needs as well as meticulously taking notes on all aspects of the property. Their responses to our questions were well considered and assured hence giving us the confidence to proceed with them. Right from the get-go, it had been a very personal experience. From arranging and coordinating the tradesmen to styling the property, they pretty much worked together with us for the 2 to 3 weeks prior to the start of the sales campaign. As Stephen liked to say, it will be a roller coaster ride during the sales campaign. Even though we had a fair few bump along the way, their experience and advice had been instrumental in not only overcoming the challenges, but more importantly, gave us the assurance that the campaign is still on track. Auction day was truly a team effort. From the pre-planning to the fantastic auctioneer, extra support personnel; and Gemma and Stephen working tirelessly with the buyers, were ultimately what got us over the line. Stephen is highly detailed, professional and experienced. We appreciate his open and transparent approach throughout the campaign which in turn, gave us confidence in placing our trust with the sales strategy. Hence if you are looking for agents who are personal, professional, and more importantly, honest, we’d highly recommend Gemma, Stephen and the McConnell Bourn team.

Stephen is really a responsible agent who tirelessly answered any questions and tried to serve everyone.

We found Gemma and Stephen polite, professional and sincere. They answered all our questions and also kept us updated during the auction campaign with a realistic price guide. They dealt with us fairly as potential buyers.

After the past couple of years of inspecting places and meeting different agents, I’d have to say that Gemma and Stephen were a breath of fresh air. They were very professional and helpful throughout the whole process and we are very happy with the results.

Steve was a pleasure to work with – always calm, professional and helpful. I really felt like I was in capable hands. I am very happy with the outcome.

Had a really great experience with Gemma and Stephen and found them to be a delight to deal with. They were both personable, but also very professional, always keen to answer questions and kept us well informed through the sales process, including managing our expectations around pricing and interest levels. Very happy with the place we purchased!

Stephen is extremely professional throughout the entire process of purchasing the property. He provided us with great information regarding the auction and expected sale price.

Stephen’s wealth of experience and insightful recommendations made a huge difference in preparing my property to be shown at it’s very best. Stephen guided every step of the preparation, the marketing and frankly the transformation of the property into something amazing. From our initial meeting to the end of the campaign Stephen delivered on every detail. What he said is exactly what we got and to an outstanding level. I have no doubt that his recommendations added greatly to the final sale price. What’s even more remarkable was that the conditions at the time were very challenging with changing COVID restrictions on inspection numbers and auctions, but somehow these were turned into strengths - as personalised guided tours and a zoom auction that produced an amazing result that was well above my expectations. Stephen is a person of great integrity who was a delight to deal with and someone I would highly recommend.

Stephen is friendly and helpful. He offered sound advice regarding bidding at an auction.

Stevens dedication and willingness to achieve a better outcome is commendable. He always kept us up to date with progress and encouraged us to be optimistic about the result whilst continuously rising the bar.   We are delighted to have met Steven and to have entrusted him with the sale of our home.

Stephen opened the property privately for my wife to see because she was unable to make the regular open house time. She was never made to feel like she was wasting anybody's time, she was able to stay as long as she wanted and Stephen took the time to show her all aspects of the property and explain in detail. Stephen also kept me up to date with any offers and the vendors intentions, I was never left in the dark. Come Auction day he made us feel welcome and relaxed with his calm and positive nature... and we ended up being the winning bidder. It was a thoroughly enjoying experience buying from Stephen, there have been many experiences in the past in our buying journey that have left a very poor taste in our mouth, but Stephen and his team are so professional, genuine and moral people I can't speak highly enough of him and his team.

I’m owner of the property located in South Turramurra, NSW 2074 that was sold last Saturday, 6 March 2021. The reason I write review is that I would like to share how happy I and my wife were last Saturday. What a gift to my family and I really appreciate for Stephen and MB to achieve this fantastic result! I purchased another via MB at Sep 2019. At that time, I had good impression on MB, in addition, the agent was Stephen at that time ^^ When I decided to sell my property, I considered several agencies and met face to face several times. Most of agents told us negative sides of my property such as strange layouts, separate kitchen and living room and so forth, so made me depressed, But Stephen told us positive sides of my property and pointed out the marketing view and provided variety of suggestions. In my opinion, all properties have pros and cons, and we need to emphasize positive aspects of properties, not point out negative aspects. Stephen emphasized positive aspects, therefore I and my wife were so happy and decided to work with him. I thought he has great experience, and shared so many professional advices, guidance and great insights of local market and the property. I really appreciate his professionalism, enthusiasm and effort to us. Once more, I’m so glad to work with Stephen and MB team, and I will also work with MB in the near future for purchasing another property and sell my other existing properties.