For some context we were previously on the market and listed with another local St Ives agency we thought would be great that promised a lot and delivered a very disappointing experience. Low numbers through, lack of energy and salesmanship, little follow through and feedback and a feeling that we should take a lower price than we all knew it was worth just to get it sold. It was a costly and time consuming experience and after a lacklustre four week campaign we decided that we would bring in Stephen at McConnell Bourn. Having been through an ordinary experience and feeling defeated previously we decided to throw caution to the wind and put all of our trust into Stephen and the team at McConnell Bourn. From the get go our revised campaign materials were poles apart from our previous campaign, so much care attention and expertise was put into all aspects of the communications from the photographs, copywriting as well as invaluable assistance with the presentation of our home and it really paid off. As the first week of the relaunch kicked off the amount of people coming through the property, increased exponentially, good quality buyers were abundant, contracts were being issued, offers being made and the follow up, negotiation and feedback was super professional and consistent across the whole process. The MB database was real and it was working. Through the highs and lows of the real estate process Stephen and the team were absolutely first class and passionately resolute in getting a result, he worked so hard for us and was there with great advise, expertise and support and treated us with respect and valued our opinion as well as being firm when he needed to so he could get us a result. The way he worked with us and treated our sale was as if it was his own home and we will always thank him for that, his genuine hard work, dedication and commitment was real and as a result he got us a good price and is one of the best agents we've worked with.

Stephen had helped us to purchase a property in Turramurra and we are very pleased with the service provided. We had his help and support at every part from start to finish. He was professional, friendly and a gentle soul.

It was great working with Stephen and Donna as we purchased our family home. Throughout the process they were both very helpful in answering our questions, helping us understand the purchasing process and they were able to tell us information about the community we were moving into. It was a pleasure working with them.

We can’t recommend Stephen highly enough. From the early stages of preparing our apartment for sale, he was able to offer solid, sensible advice about what we could do to maximise the property’s potential. He was so easy to work with and knowledgeable, kept us well informed during the entire process: before listing, while it was listed, as we received offers and right through to settlement. He made himself available to us to answer any questions we had, big or small, including assisting us with advice on purchasing our new property. To top it all off, he got us a really great price. If you want a full service, knowledgeable, friendly and dedicated agent, Stephen is the man for the job.

Stephen was and remains a pleasure to deal with.

Stephen built a genuine responsive relationship with us. Excellent communicator with attention to detail.

It is with great pleasure that we are able to review the service of Stephen at McConnell Bourn. When initially greeted by Stephen at the first open house, it was clear that you were placed in a relaxed manner that made it easy reviewing the premises. Questions were answered quickly and professionally. His approach to closing the deal was professional and communicated clearly to all parties the situation and the outcome. Later we identified that Stephen has a strong background knowledge of the local community and dealing with the public. This shows through his friendly and relaxed manner which at no time placed undue pressure on us. Stephen is methodical in completing the paperwork and making us aware of the steps and process at all times. We strongly recommend dealing with Stephen Tesoriero to other prospective buyers

Stephen has demonstrated great professionalism and very responsive to my queries. Excellent work!

Steven provided us with a very personal, yet professional experience in selling our home. He made the whole process smooth and relatively painless with his high level of communication with us at all times. He listened carefully to our needs and remained patient at all times. He was aggressive in his marketing on our behalf and we felt the entire agency represented our house very well. Steven went above and beyond to help us get ready for our show days – even cleaned our patio! Steven has an intimate knowledge of the area and the market. There are not many agents around like Steven – wholesome and honest. Thank you Steven – we will definitely be working together again soon.

We dealt with Stephen at a couple of St Ives town houses where we found him friendly and courteous. He understood the market and helped us work out a sensible offer which ultimately satisfied the vendors. Both Stephen and his associate Adam are a good advertisement for using McConnell Bourn.

Stephen worked with Scott Phillips on our sale. Both Scott and Stephen worked hard in a difficult market to get the best outcome for us. They were always available and responded to our queries with helpful advice and guidance. We believe their suggestions as to how to approach our sale (ie use a stylist, how to prepare our property, obtain a building report etc) were invaluable. They came to us prepared with detailed information about the market in the local area to assist in setting a price guide. We hold them both in high regard. Both are continuing to help us find a new home, even though that is not part of their obligation to us.

From our first meeting with Stephen at the time of wanting to list our property we were pretty sure we had found our agent. For the duration of our selling campaign all elements of the process were conducted in a most professional and personable manner and the outcome was most acceptable. We would have no hesitation in recommending Stephen's services to others.