Su's profile

Su's reviews

  4.9  
Su has 359 reviewsacross 27 different locations, showing 12.
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Su's qualities as told by our client reviews: friendly, supportive, honest, responsive, reliable, local expert, clear communication.
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Seller review
She new the brief and stuck to her guns, but also keeping it real
over 5 years ago
She new the brief and stuck to her guns, but also keeping it real

Selling any asset needs some serious homework, Su Reynolds name kept on coming up from First National Byron Bay. After one discussion with Su , my wife and I new we had our agent. She new the brief and stuck to her guns, but also keeping it real. always polite and respecting both parties the seller and the purchaser. Being a property Developer myself in Sydney, dealing with many Real Estate Agents ,I found Su by far the most professional Real Estate Agent I have dealt with. well done.

Seller review
A result that exceeded our expectation
almost 6 years ago
A result that exceeded our expectation

Su managed a gold standard sales process and is very personable. She drew upon current data to provide key insights by profiling the likely purchasers. This informed decisions around the sales method, the need for staging, retaining the long standing tenant and importantly the marketing campaign. The property was sold in a very short period of time achieving a result that exceeded our expectation. Su's pragmatic decisions to tailor the sales method during the campaign further improved the result

Seller review
Extensive knowledge and experience
almost 6 years ago
Extensive knowledge and experience

Su Reynolds is very friendly and puts you at ease when selling your property. She has extensive knowledge and experience in the Byron Bay market. Su is easy to talk to and always returns calls promptly, I would suggest she is an exceptional communicator. She is always on her front foot looking at how she can assist in the sales transaction process to create a Win Win outcome.

Seller review
Great knowledge of the market very helpful efficient
almost 6 years ago
Great knowledge of the market very helpful efficient

Great knowledge of the market very helpful efficient. I would recommend Su to any one who would be interested in Real Estate in the Byron Bay are. Cheers Colin

Seller review
Number 1 agent in the Byron Shire
almost 6 years ago
Number 1 agent in the Byron Shire

Su is a true professional and easily the number 1 agent in the Byron Shire. Amazing. Thanks Su.

Seller review
Su was amazing
almost 6 years ago
Su was amazing

Su was amazing. It was my first time selling. Su was very helpful, knowledgeable and attentive. I felt I was in great hands! I would highly recommend Su Reynolds to anyone thinking of buying or selling.

Seller review
I would highly recommend Su Reynolds and her team
almost 6 years ago
I would highly recommend Su Reynolds and her team

I would highly recommend Su Reynolds and her team. We had been trying to sell our unit for 2 years with no success, after switching to Su and her team they managed to sell the unit within a few months. Dealing with the agency was highly professional and a pleasure. The follow up service and communication was professional and exceeded our expectations.

Buyer review
Wonderful to deal with
almost 6 years ago
Wonderful to deal with

I found Su Reynolds from First National Byron Bay wonderful to deal with - her attention to detail and prompt attention throughout my purchase was always professional.

Buyer review
Straight forward & great agent to deal with
almost 6 years ago
Straight forward & great agent to deal with

Su was honest and always kept me informed during purchasing process. She always came back with any questions I had promptly. She is straight forward & great agent to deal with.

Seller review
Sold within 48 hours, exchanged with 5 days, at our asking price
almost 6 years ago
Sold within 48 hours, exchanged with 5 days, at our asking price

Su was remarkable to work with, we felt calm and clear throughout the process. I asked for her feedback pre sale and her instructions and direction was invaluable. She is a master of her craft and her understanding of the market is second to none. Add to that that we sold within 48 hours, exchanged with 5 days, at our asking prices. We couldn't be happier!

Seller review
True professional
almost 6 years ago
True professional

Su was the true professional when it came to selling our property. It was a tricky time in the market with the unexpected presence of COVID-19 and the uncertainty amongst buyers. It is clear she has incredible experience in real estate and knew the exact steps to take in order for us to achieve the optimum result as sellers. In the future we will always be working with Su and her team and I highly recommend them to others.

Buyer review
Su is all-round pleasure to deal with
almost 6 years ago
Su is all-round pleasure to deal with

Su made every effort to keep me fully informed on absolutely everything that was happening during the purchase process. She was the perfect conduit between myself and the sellers and made sure that everyone was happy and communicating. Su is all-round pleasure to deal with too which turned what is supposed to be quite a momentous experience into a very simple task.

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