I would highly recommend Su Reynolds and her team. We had been trying to sell our unit for 2 years with no success, after switching to Su and her team they managed to sell the unit within a few months. Dealing with the agency was highly professional and a pleasure. The follow up service and communication was professional and exceeded our expectations.
I found Su Reynolds from First National Byron Bay wonderful to deal with - her attention to detail and prompt attention throughout my purchase was always professional.
Su was honest and always kept me informed during purchasing process. She always came back with any questions I had promptly. She is straight forward & great agent to deal with.
Su was remarkable to work with, we felt calm and clear throughout the process. I asked for her feedback pre sale and her instructions and direction was invaluable. She is a master of her craft and her understanding of the market is second to none. Add to that that we sold within 48 hours, exchanged with 5 days, at our asking prices. We couldn't be happier!
Su was the true professional when it came to selling our property. It was a tricky time in the market with the unexpected presence of COVID-19 and the uncertainty amongst buyers. It is clear she has incredible experience in real estate and knew the exact steps to take in order for us to achieve the optimum result as sellers. In the future we will always be working with Su and her team and I highly recommend them to others.
Su made every effort to keep me fully informed on absolutely everything that was happening during the purchase process. She was the perfect conduit between myself and the sellers and made sure that everyone was happy and communicating. Su is all-round pleasure to deal with too which turned what is supposed to be quite a momentous experience into a very simple task.
A seamless process from start to finish! Su was transparent and communicative the whole way through. She went out of her way to answer queries quickly and liaised between myself and the vendor with ease. I have no hesitation of using Su and her team to purchase property in the future. A delightful experience.
We have just sold our family home through First National Byron Bay and couldn’t be happier. Our agent Su Reynolds customised a plan from the very beginning designed towards our house and its rural location. The communication was excellent throughout the whole process, we believe her knowledge and understanding achieved the result we were after. I would highly recommend her, and use her services again without hesitation.
A seamless process from start to finish! Su was transparent and communicative the whole way through. She went out of her way to answer queries quickly and liaised between myself and the vendor with ease. I have no hesitation in using Su and her team to purchase property in the future. A delightful experience.
I have purchased and sold many homes in my life, but this sale was different. With Covid-19 looming at the time we had to consider all best options for a successful result. Su Reynolds has a heart and professional passion of gold. Su contacted me every day to keep me updated with how Covid-19 was impacting the market. We both knew we were in uncharted waters. Su's reassurance was comforting and put all the unknowns to rest. Thank you Su for being who your are and for everything you do.
Su is extremely easy to work with. She made the whole experience of purchasing our property pain free with her knowledge and genuine care in making sure all our queries and concerns were dealt with in a timely manner. Really recommend Su's services to anyone looking at property in the area.
I have known Su for a period of 10 years and have always found her to be a conscientious and diligent person who strives to achieve the best possible outcome. She has a calm and confident approach, keeps up to date with the current market trends and gives consistent feedback. Su has very strong communication skills and is an excellent negotiator who makes every effort to achieve the best possible results for her clients. I highly recommend anyone wanting to buy or sell a property to contact Su.
