A seamless process from start to finish! Su was transparent and communicative the whole way through. She went out of her way to answer queries quickly and liaised between myself and the vendor with ease. I have no hesitation of using Su and her team to purchase property in the future. A delightful experience.
We have just sold our family home through First National Byron Bay and couldn’t be happier. Our agent Su Reynolds customised a plan from the very beginning designed towards our house and its rural location. The communication was excellent throughout the whole process, we believe her knowledge and understanding achieved the result we were after. I would highly recommend her, and use her services again without hesitation.
A seamless process from start to finish! Su was transparent and communicative the whole way through. She went out of her way to answer queries quickly and liaised between myself and the vendor with ease. I have no hesitation in using Su and her team to purchase property in the future. A delightful experience.
I have purchased and sold many homes in my life, but this sale was different. With Covid-19 looming at the time we had to consider all best options for a successful result. Su Reynolds has a heart and professional passion of gold. Su contacted me every day to keep me updated with how Covid-19 was impacting the market. We both knew we were in uncharted waters. Su's reassurance was comforting and put all the unknowns to rest. Thank you Su for being who your are and for everything you do.
Su is extremely easy to work with. She made the whole experience of purchasing our property pain free with her knowledge and genuine care in making sure all our queries and concerns were dealt with in a timely manner. Really recommend Su's services to anyone looking at property in the area.
I have known Su for a period of 10 years and have always found her to be a conscientious and diligent person who strives to achieve the best possible outcome. She has a calm and confident approach, keeps up to date with the current market trends and gives consistent feedback. Su has very strong communication skills and is an excellent negotiator who makes every effort to achieve the best possible results for her clients. I highly recommend anyone wanting to buy or sell a property to contact Su.
As I worked overseas during the period our house was for sale, it was very important to engage an agent that I could trust looking after the property, in those circumstances. Su promptly updated me on the progress of the sale and following every Open House Inspections. She was always easy to contact, regardless of the time zone differences. This is second time I have been a vendor with Su as an agent. After this great experience, I can genuinely recommend her to new clients.
Su and Luke were very easy to deal with. They were professional but friendly. They kept us up to date with market interest. They are very knowledgeable of the Byron market. I highly recommend engaging Su whether you are buying or selling in the Byron area.
Su is the most professional, personable, and genuine real estate agent we have ever dealt with. She knows the market, is a great negotiator and communicator and managed to get us an excellent outcome for our property. We recommend Su to anyone we know that is looking for an agent because she is honest, fair and extremely hard-working, as well as just being a genuine good person.
Su is an expert on the Byron Bay market, highly professional and great to deal with. She provided excellent assistance in facilitating my purchase - going above and beyond so I was able to secure the property, but then also following the contract execution to ensure I had all the information and help I needed . Based on my experience with Su and her colleague, Luke, I would definitely use First National BB for all my future property sales and purchases.
Su and Luke had buyers waiting and knew our property matched their needs We sold quickly presented themselves
We have been buying and selling property in and around Byron for the last 15 years . Su has been the only agent we have used to buy and sell for our last 8-10 properties ( have lost count ) . These properties have been a mix of commercial and residential. Her knowledge and experience of the local market is the best in the area without a doubt , her professionalism, communication and duty of care is outstanding. We simply would not use any one else .
