Su's profile

Su's reviews

  4.9  
Su has 365 reviewsacross 27 different locations, showing 12.
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Su's qualities as told by our client reviews: friendly, supportive, honest, responsive, reliable, local expert, clear communication.
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Seller review
Great Experience!
over 6 years ago
Great Experience!

As I worked overseas during the period our house was for sale, it was very important to engage an agent that I could trust looking after the property, in those circumstances. Su promptly updated me on the progress of the sale and following every Open House Inspections. She was always easy to contact, regardless of the time zone differences. This is second time I have been a vendor with Su as an agent. After this great experience, I can genuinely recommend her to new clients.

Seller review
Su and Luke were very easy to deal with
over 6 years ago
Su and Luke were very easy to deal with

Su and Luke were very easy to deal with. They were professional but friendly. They kept us up to date with market interest. They are very knowledgeable of the Byron market. I highly recommend engaging Su whether you are buying or selling in the Byron area.

Seller review
Seller of a house in Newrybar
over 6 years ago
Seller of a house in Newrybar

Su is the most professional, personable, and genuine real estate agent we have ever dealt with. She knows the market, is a great negotiator and communicator and managed to get us an excellent outcome for our property. We recommend Su to anyone we know that is looking for an agent because she is honest, fair and extremely hard-working, as well as just being a genuine good person.

Buyer review
Buyer of a house in Byron Bay, NSW
over 6 years ago
Buyer of a house in Byron Bay, NSW

Su is an expert on the Byron Bay market, highly professional and great to deal with. She provided excellent assistance in facilitating my purchase - going above and beyond so I was able to secure the property, but then also following the contract execution to ensure I had all the information and help I needed . Based on my experience with Su and her colleague, Luke, I would definitely use First National BB for all my future property sales and purchases.

Seller review
We simply would not use any one else
over 6 years ago
We simply would not use any one else

We have been buying and selling property in and around Byron for the last 15 years . Su has been the only agent we have used to buy and sell for our last 8-10 properties ( have lost count ) . These properties have been a mix of commercial and residential. Her knowledge and experience of the local market is the best in the area without a doubt , her professionalism, communication and duty of care is outstanding. We simply would not use any one else .

Seller review
We sold quickly
over 6 years ago
We sold quickly

Su and Luke had buyers waiting and knew our property matched their needs We sold quickly presented themselves

Seller review
So grateful
over 6 years ago
So grateful

I have known Sue for a long time now, and i would not have entrusted the sale of my property with anyone else. During such a stressful time, she made me feel at ease and supported, with real expectations around the sale price and strategies around how to achieve this. I will be recommending Sue and her team in the future.

Seller review
SU HAS TRUE AUSTRALIAN VALUES
over 6 years ago
SU HAS TRUE AUSTRALIAN VALUES

Su has something that cannot be bought or sold. She has integrity, sincerity and compassion, which are very rare these days. With 30 yrs experience behind her, Su is a credit to her profession. Her enthusiasm is impressive. Luke and Su helped us through a difficult time in our lives, by selling our property and taking all the stress upon themselves. We will be forever grateful. So if you are fortunate enough to use "Team Su" to sell your property, always remember what Confucius said. "Your home is worth what it's worth Not what you want it to be worth"

Buyer review
Su is very professional
over 6 years ago
Su is very professional

I have dealt with Su on a number of occasions and she is calm and efficient. She keeps you up to date with the market and a pleasure to deal with. Nothing is a problem. Therefor I would highly recommend Su as your agent for buying and selling.

Buyer review
Introduction from Buyers Advocate
over 6 years ago
Introduction from Buyers Advocate

My advocate assured me that dealing with Su was a bonus as she maintained the highest professional standards and was trustworthy. As an expat Australian aiming to move back home after several decades abroad I was out of touch with the legalities and pitfalls of property transacting in Australia. Su and her colleagues were forthright, accommodating with viewing access, informative and knowledgeable about the properties , towns, local areas, benefits and drawbacks. I was particularly comforted by the honesty and professionalism I experienced with all my interaction with Su and her team. I thank you for a successful and exciting conclusion to my hunt for an appropriate home.

Seller review
Honest, available, personable and professional
over 6 years ago
Honest, available, personable and professional

During a time of bushfires , floods and the onset of the corona virus ,possibly the most difficult market to achieve a sale ,Su remained honest ,adaptive and professional. Always available Su was a pleasure to work with and because of her extensive knowledge and experience she achieved an excellent sales result.

Buyer review
Great agent and team
over 6 years ago
Great agent and team

We bought our new home off Su, Luke and Toni Anne. We worked with all three agents over this time and they were all incredibly professional and helpful. Buying a house is hugely stressful and even though the agents work for the vendors, we felt that we were getting all the information and support we needed throughout the process.

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