We have known Su for nearly 20 years and bought and sold several properties through her. We have no hesitation in saying Su is the most knowledgable, trustworthy, reliable, honest and friendly agent in Byron Bay, if not beyond! If you are dealing with Su and First National Real Estate in Byron Bay, you're safe hands. Whether you are a buyer or a seller. Thanks Su for all your help and support.
We recently purchased a property that was listed through Su. We were only able to make it into Byron on weekends, and Su was more than happy to open the home for us to view and conduct our inspections on a Sunday. Always prompt with her communication, and her attention to detail is fantastic. She made the whole transaction as smooth as possible, and could not recommend her highly enough!
We have now bought and sold property through Su and Luke at first National. Their professional approach, excellent communication and open honest manner have been nothing short of exceptional. They are both genuinely lovely people and a pleasure to deal with. We would highly recommend their services.
We all read reviews that influence our choices in life. In the case of buying and selling a home it can possibly be your largest financial commitment so requires increased thought process and is also a personal commitment. To anyone who is looking for an agent to buy or sell, our recommendation is you could not find a more knowledgable, diplomatic or thorough agent than Su Reynolds. She was both professional and patient when both of these qualities were required. Su provides excellent communication and is personable which is a necessity to deal with the daily negotiations. We bought and sold with Su within a month. Both deals were easy and any hiccups were solved quickly and with professionalism. We would therefore recommend Su to anyone making an agent choice. Graeme & Julie Dawson
Su was very professional and trustworthy in her approach. Her market perception and judgement was excellent and her advice carefully considered and sensible. At no stage did we feel pressured. She communicated the selling strategy and our options clearly throughout the process. We were very happy with the backup from the First National team.
Su Reynolds and her team at First National helped us to sell our property in a challenging market. We had to change agents during the listing as the property had sat on the market for some months. We engaged Su and First National as we knew she had an extensive sales network in the Byron Shire. Su revitalised our listing, and worked hard to re engage interest in our property. Su is very skilful at managing the communication during the sales process and she regularly visited us to discuss the level of enquiry, marketing and pricing. This gave us better understanding of the process and a level of personal comfort. She reassured us to hold our price and we were soon rewarded with a sale. Su has a very professional approach while being calm and rational - this is why she sells so much real estate in the area.
I found Su very professional to deal with and always available when needed. Su would always take the time to keep me informed as to what was going on with my property. A true professional.
We were very happy with placing the sale of our house with First National. Many of our friends have used Su Reynolds to sell their houses, and recommended we choose her. We were not disappointed. In particular we liked her professionalism and friendly nature. We would have no hesitation in recommending Su as an agent to sell your house.
My waive and I recently sold our house through First National Byron Bay, Su was our agent, and we cannot recommend her enough, the whole process was swift and very professional, their knowledge of the industry is second to none. Thank you again Su, you are awesome! Jamie Steel and Vicki Walker
Su and Luke both went above and beyond to get the best price in a unstable market. Thanks and would recommend to anyone. Dunc
We were delighted with the thoroughly professional way that Su Reynolds conducted the sale of our Bangalow property. Her knowledge & wisdom of all things relating to the Bangalow market proved to be invaluable. What really impressed us, right up to the auction day was that we never ever felt out of the loop. We have no hesitation in recommending Sue Reynolds as a first class agent.
