Su's profile

Su's reviews

  4.9  
Su has 359 reviewsacross 27 different locations, showing 12.
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Su's qualities as told by our client reviews: friendly, supportive, honest, responsive, reliable, local expert, clear communication.
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Seller review
Professional, friendly, honest
over 6 years ago
Professional, friendly, honest

We couldn't recommend Su Reynolds more highly. Su and her team were always available for us from the moment we listed through to the final settlement. Her experience and knowledge in negotiating the best deal for us was evident in us achieving the best possible price for our home.

Seller review
You deserve another star
over 6 years ago
You deserve another star

It gives us great pleasure to recommend Su Reynolds to any prospective sellers or buyers. We have bought-sold-bought & sold with Su over the past few years so are experienced in our recommendation. Su's ability to listen to the needs of both her vendor and purchaser makes buying and selling stress free. She offers practical advice and gives an exemplary personal service that equates to a high success rate. If there was another star on this rating she would easily have earned it ... so Su you get a 6 star rating from us. A sincere thank you for your professionalism and friendship that developed purely from our real estate dealings. Graeme & Julie Dawson

Seller review
Amicable, experienced and professional Principal real estate agent
over 6 years ago
Amicable, experienced and professional Principal real estate agent

Having bought my Byron Bay property through the same agency back in 2005, I had Principal Su Reynolds sell my property in 2019. Even when it was off-market, she was able to get a serious interested buyer from her database which was tempting to accept, but she never pressured me into accepting the offer. In the end, I put the property officially on the market, and was rewarded with a higher offer. As this was a holiday rental house and I was living in Sydney, virtually all communication was either via early morning phone-calls or via email. Su was very prompt in terms of getting everything in action, and was particularly good in terms of answering inquiries and keeping me informed. Multiple requests for various matters were promptly attended to. She is obviously very experienced, knows the ins and outs, and will look after the vendor's interests at all times. She is very pleasant to deal with personally. She comes highly recommended, and I would not hesitate to have my return business should such an opportunity arise in the future.

Seller review
Professional, Available, Honest
over 6 years ago
Professional, Available, Honest

Su was excellent with her advice and property knowledge. I felt very confident with her in charge of my property

Seller review
Always a STAR
over 6 years ago
Always a STAR

My husband and I have known and worked with Su for many years. I don't even hesitate to contact her when we are selling and buying as I know the service will be excellent, she is honest in her approach and always kind and friendly. Over the last 15 years we have purchased 3 houses and sold 2 homes. I cannot recommend Su highly enough. Not just a real estate agent but a friend.

Seller review
Su is an amazing agent who has sold properties of us before and always gets a great asking price
over 6 years ago
Su is an amazing agent who has sold properties of us before and always gets a great asking price

Su has been amazing in the respect of getting the price we wanted and being able to navigate that through a tricky market Su was also tasked with dealing with a divorce situation that she handled with great respect to both parties Her clever Marketing was the reason we got the price we did in the end Would always recommend Su to anyone as a great agent

Buyer review
Friendly,helpful and efficient
over 6 years ago
Friendly,helpful and efficient

Su was very helpful in finding us a tenant,good communication between all parties,no time wasted. Highly recommend

Seller review
Great result for Julian Rocks Drive!
over 6 years ago
Great result for Julian Rocks Drive!

We have known Su and Luke for many years,. They have a very good understanding of the Byron market and are extremely easy to deal with. Professional and persistent. Happy to recommend!!

Buyer review
Outstanding outcome with Su Reynolds
over 6 years ago
Outstanding outcome with Su Reynolds

My wife and I cannot speak more highly of our experience working with Su Reynolds and her very professional support team at First National Byron Bay . Su has extensive knowledge of the market , she has invaluable experience and the runs on the board so you know and always feel you couldn't be in better hands when selling a property . Su is a lovely person and so easy to communicate with , she is always a step ahead working to make things as smooth and seamless as possible . Sein and Taliah Lowry

Seller review
Professional Agent with compassion and understanding.
over 6 years ago
Professional Agent with compassion and understanding.

I have always steered away from real estate agents, but this time it was necessary. Su was referred to me by so many people it was hard to ignore. On our first meeting I knew straight away that Su was our woman. She listened to our fears and everything we had to say re the sale of our family home that we designed and built. A lot of emotions for us are tied up here and Su totally understood where we were coming from. She acted professionally and efficiently and always made us feel understood. Su sold our property promptly for the amount we anticipated, to the joy of both ourselves and the buyers. I couldn’t recommend Su highly enough.

Buyer review
Super professional and smooth experience
over 6 years ago
Super professional and smooth experience

Working with Su as a buyer was a pleasure. From the initial negotiations right through to the contract process, communications was top notch, and nothing was too much trouble. Would highly recommend Su as an agent.

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