We have had quite a long marketing campaign to sell our property . Throughout the process Su has been faultless - she always remained in touch, provided regular market updates, and was very patient. We never felt pressured in any way during the sale negotiations. I would highly recommend Su to anyone contemplating selling in the Byron are.
We selected Su Reynolds to sell our family home of 22years. We've trusted and respected Su implicitly , her professionalism, and genuine personality is outstanding. We have lived in Byron Bay / Suffolk Park for all of our lives and would only trust Su with our properties. Communication, consideration and generosity is amazing. We cannot recommend her high enough. She understood our needs and requests, not only did she exceed our expectations, we believe she attained a record sale of our home in record time in 8 days!
Thanks again Su for such an easy process Su communication with us on every point of the Sale was exceptional Su did an amazing job when it came to securing the Buyer and to make sure we got our maximum price Having sold other properties before with other agents this has been the least stressful and most pleasant experience I would Highly recommend Su to others
We are extremely happy having recently purchased a house via Sue Reynolds at First National Real Estate, Sue provided an excellent service and was always available and ready to help through the ups and downs of purchasing, we would highly recommend Sue to anyone looking to sell or buy a property.
Once again Su has demonstrated why she is, in my opinion (and many others) the top salesperson in the Byron Bay area. She has integrity, honesty and works well for bother seller and purchaser. Su also communicates extremely well throughout every step of the process. I would recommend utilising Su's knowledge, experience, integrity and passion whether you are buying or selling. Once again it was a pleasure to work with Su to achieve a great outcome.
I found the team efficient and knowledgeable. As I'm interstate they took care of tenants, clearance of rubbish, property maintenance etc. I also had regular calls and updates
Su is a fantastic communicator, she knows the area well and had prompt answers to all our questions. She was incredibly accomadating and very upfront. Dealing with her has been a pleasure!
Su has been an absolute pleasure to work with through the entire buying process. Nothing was ever a problem for her, and we had lots of requests for her to deal with! We found Su to be exceptionally professional at all times and completely helpful when negotiating with the owner. She pulled the rather tricky deal together in the end, where it looked like it was a bit of a lost cause, and we are so happy it came thru! Su really made the process as stress-free as possible with her super friendly and calm way. We would totally recommend Su to anyone wanting to buy or sell a property. When we told our Byron Bay solicitor the name of our Real Estate Agent, she said 'Oh that's great, Su is the best Real Estate agent in Byron', and we agree. We really look forward to living in our new home in this beautiful part of the world and hopefully catching up with Su!
Su was professional and pleasant throughout. As buyers, we were impressed with the prompt manner in which all queries were addressed, and there was never a need for a follow-up call. When it comes time for us to sell we hope that Su will be available to represent us.
Our first reaction on meeting with Su about selling our property was immediate attraction, comfort and respect. She was always professional, patient and took time to deal with our mini traumas with sensitivity. We found her advice throughout the selling process was spot on. When there were out of the ordinary circumstances to deal with regarding potential buyers, she helped us understand the positives and negatives of directions we could take to benefit from their interest in our property, while protecting our interests as well. She negotiated well with potential buyers and our solicitor to help us make the right decisions to bring about a good outcome.
Across it all trustworthy and really knows what she is talking about.
Su was always very pleasant to work with. She worked well with her colleague James to sell our house. They kept us updated about house visits and potential buyers. Given the state of the market we were happy with the price received, and the marketing program. Su and James and their team were very professional, and did an excellent job of presenting our property to the market.
