Su's profile

Su's reviews

  4.9  
Su has 365 reviewsacross 27 different locations, showing 12.
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Su's qualities as told by our client reviews: friendly, supportive, honest, responsive, reliable, local expert, clear communication.
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Buyer review
Moving to Byron
over 10 years ago
Moving to Byron

Su is a fantastic communicator, she knows the area well and had prompt answers to all our questions. She was incredibly accomadating and very upfront. Dealing with her has been a pleasure!

Buyer review
Best Agent around
over 10 years ago
Best Agent around

Su has been an absolute pleasure to work with through the entire buying process. Nothing was ever a problem for her, and we had lots of requests for her to deal with! We found Su to be exceptionally professional at all times and completely helpful when negotiating with the owner. She pulled the rather tricky deal together in the end, where it looked like it was a bit of a lost cause, and we are so happy it came thru! Su really made the process as stress-free as possible with her super friendly and calm way. We would totally recommend Su to anyone wanting to buy or sell a property. When we told our Byron Bay solicitor the name of our Real Estate Agent, she said 'Oh that's great, Su is the best Real Estate agent in Byron', and we agree. We really look forward to living in our new home in this beautiful part of the world and hopefully catching up with Su!

Buyer review
Outstanding professional
over 10 years ago
Outstanding professional

Su was professional and pleasant throughout. As buyers, we were impressed with the prompt manner in which all queries were addressed, and there was never a need for a follow-up call. When it comes time for us to sell we hope that Su will be available to represent us.

Seller review
Su Reynolds First National RE Byron Bay
over 10 years ago
Su Reynolds First National RE Byron Bay

Our first reaction on meeting with Su about selling our property was immediate attraction, comfort and respect. She was always professional, patient and took time to deal with our mini traumas with sensitivity. We found her advice throughout the selling process was spot on. When there were out of the ordinary circumstances to deal with regarding potential buyers, she helped us understand the positives and negatives of directions we could take to benefit from their interest in our property, while protecting our interests as well. She negotiated well with potential buyers and our solicitor to help us make the right decisions to bring about a good outcome.

Seller review
Excellent professional service
over 10 years ago
Excellent professional service

Across it all trustworthy and really knows what she is talking about.

Seller review
61 Kingsley st sale
over 10 years ago
61 Kingsley st sale

Su was always very pleasant to work with. She worked well with her colleague James to sell our house. They kept us updated about house visits and potential buyers. Given the state of the market we were happy with the price received, and the marketing program. Su and James and their team were very professional, and did an excellent job of presenting our property to the market.

Seller review
Great Professional Service
over 10 years ago
Great Professional Service

We would highly recommend Su and Tara to anyone wishing to sell their property. The service was professional and prompt, with help all the way. Thank you!

Buyer review
Su and Tara
over 10 years ago
Su and Tara

Whilst most of our dealing were with Su our initial contact with Tara was what put us onto the property we purchased. Both Su and Tara were great to deal with, keeping us well informed of the progress and balancing the needs and expectations of the Vendor with a real understanding of our needs and concerns as a purchaser. Su has a very calm disposition which helped calm us during the emotional ups and downs of purchasing. I would highly recommend both Su and Tara for your real estate needs. Steve and Jen

Seller review
Alan and Cathie Broadhurst
over 10 years ago
Alan and Cathie Broadhurst

Su and James and the team at First National Byron Bay were fantastic to work with from start to finish. Su has a lovely manner and when she met with us to discuss our various options regarding marketing and price, at no time did we feel pressured. Having dealt with First National Byron office several years ago with the sale of an investment property, we were very happy to again call upon Su and James to list our home. Their enthusiasm to remain positive was contagious. We believe that without the negotiation ability of both Su and James, combined with good people skills and determination, we would not have received the result we wanted. Thanks so very much!

Buyer review
New block of land
over 10 years ago
New block of land

Su has been an absolute pleasure to deal with every step if the way with our new place

Seller review
Trustworthy, Positive and Reliable Agent produced the outcome I wanted.
over 10 years ago
Trustworthy, Positive and Reliable Agent produced the outcome I wanted.

I have with met with Su over a few years to discuss my options for selling. I have always enjoyed her communication style and the fact that she has treated me as an individual respecting my boundaries and being sensitive to my needs. My initial dismay when I discovered her holidays coincided with my auction campaign were allayed by both the fact that she kindly made her mobile number available to me at all times and also because she had an equally professional team member Luke Elwin in charge, who worked with Su on all stages of the sale.

Buyer review
A good agent to work with
over 10 years ago
A good agent to work with

This is the second property we have bought through Sue, so I guess it is all good. No complaints. Recommended.

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