Su's profile

Su's reviews

  4.9  
Su has 359 reviewsacross 27 different locations, showing 12.
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Su's qualities as told by our client reviews: friendly, supportive, honest, responsive, reliable, local expert, clear communication.
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Seller review
Great Professional Service
about 10 years ago
Great Professional Service

We would highly recommend Su and Tara to anyone wishing to sell their property. The service was professional and prompt, with help all the way. Thank you!

Buyer review
Su and Tara
about 10 years ago
Su and Tara

Whilst most of our dealing were with Su our initial contact with Tara was what put us onto the property we purchased. Both Su and Tara were great to deal with, keeping us well informed of the progress and balancing the needs and expectations of the Vendor with a real understanding of our needs and concerns as a purchaser. Su has a very calm disposition which helped calm us during the emotional ups and downs of purchasing. I would highly recommend both Su and Tara for your real estate needs. Steve and Jen

Seller review
Alan and Cathie Broadhurst
over 10 years ago
Alan and Cathie Broadhurst

Su and James and the team at First National Byron Bay were fantastic to work with from start to finish. Su has a lovely manner and when she met with us to discuss our various options regarding marketing and price, at no time did we feel pressured. Having dealt with First National Byron office several years ago with the sale of an investment property, we were very happy to again call upon Su and James to list our home. Their enthusiasm to remain positive was contagious. We believe that without the negotiation ability of both Su and James, combined with good people skills and determination, we would not have received the result we wanted. Thanks so very much!

Buyer review
New block of land
over 10 years ago
New block of land

Su has been an absolute pleasure to deal with every step if the way with our new place

Seller review
Trustworthy, Positive and Reliable Agent produced the outcome I wanted.
over 10 years ago
Trustworthy, Positive and Reliable Agent produced the outcome I wanted.

I have with met with Su over a few years to discuss my options for selling. I have always enjoyed her communication style and the fact that she has treated me as an individual respecting my boundaries and being sensitive to my needs. My initial dismay when I discovered her holidays coincided with my auction campaign were allayed by both the fact that she kindly made her mobile number available to me at all times and also because she had an equally professional team member Luke Elwin in charge, who worked with Su on all stages of the sale.

Buyer review
A good agent to work with
over 10 years ago
A good agent to work with

This is the second property we have bought through Sue, so I guess it is all good. No complaints. Recommended.

Buyer review
Very happy!
over 10 years ago
Very happy!

I would recommend Su to everyone. Very calm and caring, I felt safe, secure and confident. Su is very honest with great skills.

Seller review
Thoroughly recommended!
over 10 years ago
Thoroughly recommended!

Great experience and communication. Well done!

Seller review
Long time respected and trusted agent in this market.
over 10 years ago
Long time respected and trusted agent in this market.

I approached Su a year prior to placing my property on the market and asked her to be honest with me in regards to an appraisal of my property and the state of the market at that time. I had known Su for some years and she advised me that to achieve my desired selling price, at the time, would mean a record price for a property of that type in that market. I appreciated her honesty and made a decision to hold off until the mood of the market had lifted. A year later when I made the decision to sell, Su was my go to person. I settled on an achievable price in what I believed to be a warming market. Su was in agreement. We were on the same page so far as price was concerned and Su supported my clear requirements in regards to low cost preparation and marketing which I believed would see both success as well as a higher return. The property went on the market on a Saturday with an open inspection and onto the internet with some excellent photos (as well as drone photos, which I highly recommend paying a small additional cost for). By Monday afternoon there was an offer and by Tuesday Su had sold it for 3% above the 'interest over' price on a thirty day settlement. You can't ask for a better result than!

Seller review
Su Reynolds
over 10 years ago
Su Reynolds

Su is far more than the just the benchmark for what an agent should be. She knew exactly when to go to market and how to price it. Her strategy was perfect and she kept me informed of her every movement. She extracted absolute top $$ for the property. A job exceptionally well done! Thank you Su

Seller review
A big thank you!
over 10 years ago
A big thank you!

Hi Su, Chris and I found dealing with you and James a very pleasant experience in what we expected to be stressful one. Your calm demeanour and professionalism made us very confident that all would work out in the end. Thank you for keeping in touch with any updates and waiting patiently for that '' right '' buyer to come along. Kind regards Sue and Chris

Buyer review
When I think real estate in Byron bay sue Reynolds first national pops up in my head
over 10 years ago
When I think real estate in Byron bay sue Reynolds first national pops up in my head

Well I misted out on 3-4 places but that's the how strong the market is in Byron bay @ the moement & how fast you have to move , but the place I have bought every one saying that's the best out the lot & i feel thats the rite place for me , but @ the end day I only have sue Reynolds to thank for her hard work for myself to get this place & I couldn't be happier to recommend her to any future buyers or sellers i know who I be using next time... thank you sue Reynolds

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