Susan's profile

Susan's reviews

  4.9  
Susan has 110 reviewsacross 9 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, friendly, supportive, empathetic, reliable, clear communication, local expert.
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Seller review
I would recommend Susan Crook to anyone needing to sell their home.   She knows the market.
7 months ago
I would recommend Susan Crook to anyone needing to sell their home. She knows the market.

Susan Crook gives you an honest appraisal, and makes helpful suggestions to show your home at it's best advantage. She looks after all your paperwork needs, and brings people who are looking for what you are offering to view, so doesn't waste your time. I was very aware of her diligence in every aspect of the sale, and she kept me up to date at all times. I found her fee very reasonable, and her positive attitude was a great help. I can't recommend Sue highly enough.

Seller review
Excellent Professional
9 months ago
Excellent Professional

I have used Susan now for the last 3 times buying and selling. She is honest and down to earth. Nothing is too much trouble for her and she makes the whole experience seem easy. I do recommend Susan to all my friends.

Buyer review
Experienced and professional with local knowledge
9 months ago
Experienced and professional with local knowledge

Susan helped with my recent purchase in over 50's village. I found her to be professional, honest and very helpful with every aspect of this purchase. Susan is friendly and knowledgeable and I would highly recommend her to anyone looking for a trustworthy, helpful agent.

Seller review
An excellent,  experienced agent.
about 1 year ago
An excellent, experienced agent.

Susan is very experienced and has a lovely manner. She looks after her clients extremely well. We wouldn’t hesitate to recommend her.

Buyer review
Great service.
about 1 year ago
Great service.

We have bought and sold through Susan Crook a number of times, and have always found her to be professional and informative. Would recommend her to anyone looking for excellent service.

Seller review
Professional and amazing
about 1 year ago
Professional and amazing

Susan was an absolute professional, she guided me through the whole process of the sale expertly. I highly recommend d Susan to anyone wishing to sell their property.

Seller review
Great agent with great service
about 1 year ago
Great agent with great service

Sue has been our family's Gold Coast real estate agent of choice for a number of sales over the years. Sue's polite and professional manner is a pleasure to work with. My family genuinely appreciates her calm and gentle approach in relation to my elderly parents' recent property sale. I have no hesitation in recommending Sue and the great work she does in the Gold Coast property market and community.

Seller review
Market Knowledge helpful, communication consistent & total professionism.
over 1 year ago
Market Knowledge helpful, communication consistent & total professionism.

Our dealings with Susan were a pleasure . She helped George & us to navigate the complete process of preparing the property ready for marketing & then achieving a very satisfactory result on selling. We would be quite confident in recommending Susan to other clients.

Buyer review
Dealing from afar
over 1 year ago
Dealing from afar

We found Sue to be extremely professional, helpful and friendly. As indicated, we were working from Hervey Bay. Sue provided us with market updates and most importantly organised property inspections on our two visits to the Gold Coast. It was during these inspections that we found our current home. The potential was there for things to get very messy but Sue's attention to detail and willingness to go that extra metre ensured that the whole process went very smoothly. Well done Sue and thanks again.

Buyer review
A True Gem of an Agent
over 1 year ago
A True Gem of an Agent

We had the pleasure of working with Sue during ​my recent home-buying journey​ to move into a retirement community, and we couldn’t be more grateful for her expertise, dedication, and support. From the very first meeting, Sue made us feel confident and well-informed every step of the way. She took the time to truly understand our needs, patiently answered all our questions, and provided valuable insights that helped us find the perfect home. Sue’s professionalism and attention to detail were exceptional, and she worked tirelessly to ensure that the process went as smoothly as possible. Thanks to Sue, we are now in our dream home, and we couldn’t be happier with the entire experience. We highly recommend Sue to anyone looking for a trustworthy, knowledgeable, and caring real estate agent. Thank you Sue, I really appreciate your help.

Seller review
Great support all the way to settlement
over 1 year ago
Great support all the way to settlement

Susan Crook went above and beyond to support me in the sale of my home. As a 92 year old moving to Aged Care, the process was immense and stressful. Susan's empathy and patience from contract to settlement was boundless. I highly recommend Susan for commitment and her professional manner with her client.

Buyer review
Wonderful,  Professional service.
over 1 year ago
Wonderful, Professional service.

My Husband & I called about a property, Sue was available within the hour to discuss & view the property. We found Sue to to be so open, honest & trustworthy regarding the property & all aspects of the purchase. Susan Crook, stuck with us all the way during the purchase of our property, the whole process was made so easy. I / we could not speak more highly of the service, care & help we received.

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