Susan's profile

Susan's reviews

  4.9  
Susan has 113 reviewsacross 10 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, friendly, supportive, empathetic, reliable, clear communication, local expert.
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Buyer review
A True Gem of an Agent
over 1 year ago
A True Gem of an Agent

We had the pleasure of working with Sue during ​my recent home-buying journey​ to move into a retirement community, and we couldn’t be more grateful for her expertise, dedication, and support. From the very first meeting, Sue made us feel confident and well-informed every step of the way. She took the time to truly understand our needs, patiently answered all our questions, and provided valuable insights that helped us find the perfect home. Sue’s professionalism and attention to detail were exceptional, and she worked tirelessly to ensure that the process went as smoothly as possible. Thanks to Sue, we are now in our dream home, and we couldn’t be happier with the entire experience. We highly recommend Sue to anyone looking for a trustworthy, knowledgeable, and caring real estate agent. Thank you Sue, I really appreciate your help.

Seller review
Great support all the way to settlement
over 1 year ago
Great support all the way to settlement

Susan Crook went above and beyond to support me in the sale of my home. As a 92 year old moving to Aged Care, the process was immense and stressful. Susan's empathy and patience from contract to settlement was boundless. I highly recommend Susan for commitment and her professional manner with her client.

Buyer review
Wonderful,  Professional service.
over 1 year ago
Wonderful, Professional service.

My Husband & I called about a property, Sue was available within the hour to discuss & view the property. We found Sue to to be so open, honest & trustworthy regarding the property & all aspects of the purchase. Susan Crook, stuck with us all the way during the purchase of our property, the whole process was made so easy. I / we could not speak more highly of the service, care & help we received.

Buyer review
Excellent
over 1 year ago
Excellent

Susan was at all times very helpful and honest with us during the long wait for settlement. Very contactable at all times for queries. Prompt with appointments. Thank you Susan for a job well done🙂

Seller review
Long Distance Agent WIN!!
over 1 year ago
Long Distance Agent WIN!!

Susan was a gem from day one when I emailed her to ask for her help! I am in Canada and we had an estate sale to be handled there on the Gold Coast. Susan’s professionalism and extensive knowledge of the area she works was what sold me to list the property with her. She was always prompt at sharing information and replying back with answers to our questions. Thank you Susan! I highly recommend her as a top notch Agent!

Buyer review
Understanding/ competent agent
over 1 year ago
Understanding/ competent agent

Excellent professionalism. Easy to speak with and very approachable. Only to happy to help.

Buyer review
Excellent rating for Susan Crook
about 2 years ago
Excellent rating for Susan Crook

I was fortunate to have Susan as my purchasing agent when I bought my current property. Not only was Susan helpful and professional, but her expertise and knowledge made the move so much easier, particularly as it needed to be coordinated with the sale of my previous property. I can’t rate Susan highly enough as my agent. Lynette Vigar

Buyer review
HIGHLY RECOMMENDED
about 2 years ago
HIGHLY RECOMMENDED

Susan Crook knows the market so thoroughly I felt completely at ease with the whole process. Every question I had buying into an over 50s village was answered comprehensively and I was left in no doubt. Susan communicated so effectively between my self and the buyers that the sale was a smooth success, even with my added complications re finance. Thankyou Susan, I am possibly your happiest and most satisfied client. Because of this, she has lost a client because I'm not moving again! But if I did, she would be the first agent I'd call...

Seller review
Great Agent
about 2 years ago
Great Agent

Very knowledgeable of area sold our house quite quickly Kept us informed on what was going on Nice friendly disposition

Seller review
Great result
about 2 years ago
Great result

Very helpful, terrific communication, and a quick result so even better. A pleasure to deal with

Seller review
Professional
about 2 years ago
Professional

Friendly, easy to communicate, clear in her instructions, listening: that's Susan

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