Susan's profile

Susan's reviews

  4.9  
Susan has 113 reviewsacross 10 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, friendly, supportive, empathetic, reliable, clear communication, local expert.
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Buyer review
Great Experience from start to Finish
about 2 years ago
Great Experience from start to Finish

Right from Day 1 Susan was great and always acted in a professional manner. She was reliable and always kept in contact. Highly recommend. Thank you for making the process easy for me even with a few hic ups along the way it all worked out great for both parties.

Seller review
Phenomenal result
about 2 years ago
Phenomenal result

We live in another state and had to sell my Dad's house in Queensland and knew no agent. We asked around the village and Sue was firmly mentioned as the most reliable agent. we reviewed her online and when we met and she did an appraisal, spoke honestly about the market and the likelihood of the price range. When she left, my wife confirmed she too got a good vibe from her and we signed up to list and sell greatly relieved it was in the hands of a true professional. Sue went through the agreement, was understanding at our lack of knowledge in things that had to be done like termite and structural, arranged for a number of items to be done for us through her network and then had a procession of offers and we accepted the one Sue said was fair and rapid. We got over 100K more than we expected....and then got a bottle of exceptional wine delivered for allowing Sue to sell the property. Sue was patient at some of our indecision and understanding of the short time we had to get the house ready to sell. She was a true professional and we would highly recommend her to anyone looking for a professional to sell their home.

Seller review
Susan ticked all of the boxes
about 2 years ago
Susan ticked all of the boxes

It was great to have somebody with such experience able to give advice and share contacts. She not only handled the sale of my Runaway Bay property but also helped Me purchase a good property in Coombabah. The purchase of the second property was subject to the sale of the first. She gave any advice needed and followed up so that everything went smoothly. Both contracts were completed within 4 weeks with minimal advertising and only one open house. Susan is honest and reliable and what I would call a “straight shooter”. It was a pleasure dealing with her and I would recommend her to everybody.

Seller review
Highly Recommended
about 2 years ago
Highly Recommended

If you are looking for a Real Estate Agent, you can't go past Susan Crook. She is professional, knows what is going on in the market, and is helpful and reliable. She will keep you informed and up to date with how your sale is progressing. I have sold and also purchased a house through Susan and highly recommend her.

Seller review
Highly Recommend Susan Crook
about 2 years ago
Highly Recommend Susan Crook

Susan was a great support through the whole process, she is caring and very knowledgeable of the area. Gave great advice and nothing was too much effort. I would highly recommend Susan

Buyer review
Supported every step of the way
over 2 years ago
Supported every step of the way

Susan supported the vendor in the sale of the property and us in our purchase, right through to settlement. She is very professional, listened well, has a strong market knowledge and was very responsive to any questions or requests to ensure a smooth sale. Thanks Susan and highly recommend your services to anyone.

Seller review
Susan Crook Professionalism
over 2 years ago
Susan Crook Professionalism

Susan is very professional and so understanding to meet my Mums needs at 90. I recommend Susan to any position given to her. She went out of her way to be so helpful, even when she was not well. She is a pleasure to work with.

Buyer review
Above and beyond what is expected
over 2 years ago
Above and beyond what is expected

Susan is very helpful and attends to all matters and accommodates the buyer. Very understanding and meticulous. Highly recommend.

Seller review
Excellent knowledge of market
over 2 years ago
Excellent knowledge of market

Susan was a pleasure to work with throughout the process of selling our unit. She was professional, knowledgeable about the market we were selling in, and well-versed in the various legaltities involved. I would highly recommend Susan to anyone looking to sell their property.

Seller review
Professional, High Quality, Old-Fashioned Service Delivered in a Modern Way
over 2 years ago
Professional, High Quality, Old-Fashioned Service Delivered in a Modern Way

Sue proved to be a thorough professional from our first meeting to our last. Through Sue’s efforts we achieved a very successful sale. Sue is an extremely knowledgeable and very experienced agent. She is very efficient and always demonstrates the highest levels of honesty, integrity and transparency. Sue works exceptionally hard, is attentive to detail and communicates with everyone in a very personable and professional away. Sue researched and read the market very well for us. Her market analysis and the sale price we achieved were spot on. We always felt in safe, reliable hands with Sue. She was always available, always attentive and her guidance always balanced the wisdom of her extensive experience with what unfolded day-to-day throughout the sale period. We could not have hoped for a better agent than Sue - she stands out from the crowd. With Sue as your agent you get professional, high quality, old-fashioned service delivered in a modern way!

Buyer review
Best agent I have ever used
over 2 years ago
Best agent I have ever used

Susan was always contactable and very thorough on all levels. She took an extremely caring attitude towards me and my sale. I would recommend her to anyone to act on their behalf.

Seller review
Terrific!!
over 2 years ago
Terrific!!

Susan couldn't have been more helpful, knowledgeable or professional. The property we were selling had been designed specifically to suit a purchaser within a limited demographic but this didn't faze Susan!! Within a very short time she had found a potential purchaser and we received an offer. Our counter-offer was accepted and we had a sale!!! Susan really knows the Real Estate Industry and she worked tirelessly to make 'all the stars align'. We had heard about Susan through 'word of mouth' - still the best marketing tool available. You can't go wrong with this lady. A million thanks from myself and all our family.

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