Susan's profile

Susan's reviews

  4.9  
Susan has 105 reviewsacross 8 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, friendly, supportive, empathetic, reliable, clear communication, local expert.
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Buyer review
Excellent service
about 4 years ago
Excellent service

I have found her knowledge and service excellent

Seller review
Susan Crook
about 4 years ago
Susan Crook

Good experience with Sue and nice lady to deal with

Buyer review
Excellent Agent - Highly Recommend!
about 4 years ago
Excellent Agent - Highly Recommend!

Sue sold us our first home. She was professional, kind and went above and beyond the average agent in todays market. She was reliable, flexible and has also helped us considerably post-sale with any additional queries we have had since moving in. I highly recommend Sue if you are considering selling as she was an absolute pleasure to deal with. Thanks Sue!

Buyer review
Fantastic Susan
over 4 years ago
Fantastic Susan

Susan Crook helped us to negotiate successfully the purchase our property we wanted in Coombabah . We were located in Victoria and unable to get to Queensland due to Cov19 restrictions it was very hard for us, not knowing solicitors in Qld and house inspectors. Susan gave us all the contacts we needed and also posted all the documents required for the sale, and also arranged same, signed by the sellers who were also interstate. so there were many phone calls back and forth, Susan eased my stressful moments many times over several weeks she was wonderful. I highly recommend Susan Crook to any prospective client. 5 STARS PLUS Thank you Regards Robert Carpenter and Dorothy Barry.

Seller review
Excellent service
over 4 years ago
Excellent service

I found Susan very professional, kept me informed throughout the entire process. The service was excellent. Would highly recommend.

Buyer review
PROFESSIONAL AND PERSONABLE
over 4 years ago
PROFESSIONAL AND PERSONABLE

As a Real Estate agent Susan Crook has gone above and beyond. Always Professional but with a very human touch. I can honestly recommend her for anybody looking for the best.

Buyer review
Professional and Excellent Service
over 4 years ago
Professional and Excellent Service

Susan was professional, friendly and returned phone calls promptly. No questions were left unanswered. She also provided assistance with the building inspection and other trades people I needed to complete renovations on the property I purchased through her. Highly recommend Susan Crook for all matters relating to real estate.

Seller review
Professional Lady
over 4 years ago
Professional Lady

Susan is the most hard working lady I have met. Susan is a professional to say the least. She is honest, keeps you updated on everything that is happening. Goes above and beyond to ensure that her client is happy. I could not have found a more perfect agent. I definitely recommend Susan to anyone that’s is either selling or buying.

Seller review
Superstar customer focused
over 4 years ago
Superstar customer focused

Whilst being professional and totally knowledgeable on all things Gold Coast and especially Caravan Parks, Susan is very compassionate and selfless, not your average real estate agent.

Buyer review
Best service I have ever had with a Real Estate Agent
over 4 years ago
Best service I have ever had with a Real Estate Agent

Susan from the beginning was very fair, competant & knowledgable .She explained each property thoroughly and was extremely patient with all the questions I threw at her. Everytime I rang her, she would either answer straight away if able to. or respond within a reasonable time if it went to voicemail, which is very rare in this day and age. Susan is a really friendly, warm and approachable person. I would strongly recommend her.

Seller review
Our experience with Susan Crook
over 4 years ago
Our experience with Susan Crook

Susan found a sale for us straight away, she knew exactly who would like our property, and she was correct. Susan helped us when we were unsure how the contract was timed , but Susan was very professional and reassuring. We would certainly recommend Susan as she really knows the market and works really hard for her clients. Ron and Mary Jones

Buyer review
Above and Beyond The Call of Duty - Clearly Loves Her Job
over 4 years ago
Above and Beyond The Call of Duty - Clearly Loves Her Job

I had the pleasure of dealing with Susan Crook when our son purchased a property that Susan was looking after. Susan Crook is the most amazing real estate agent and a beautiful person as well. She absolutely goes above and beyond the call of duty. Because our son chose the wrong conveyancer the settlement fell through 3 times before it finally went through. Susan was there every step of the way to keep both our son and us focused and informed about what was happening. She managed to smooth the waters with the other parties involved after each failed settlement. Susan checked in with us daily to check on our welfare as well as that of our son which was not her job. Without Susan’s efforts, including after hours and on weekends, this settlement would not have taken place. I can not give this lady enough praise for what she has done for us – forever grateful and in her debt. Susan clearly does this for the love of what she does, not just for the money. She has a huge heart.

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