Susan's profile

Susan's reviews

  4.9  
Susan has 110 reviewsacross 9 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, friendly, supportive, empathetic, reliable, clear communication, local expert.
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Seller review
Most genuine, professional and pleasant agent I have ever encountered
over 5 years ago
Most genuine, professional and pleasant agent I have ever encountered

Susan, we would recommended you in a heartbeat to anyone wanting to sell their property. You were the most professional, hard working and most genuine agent, We have ever dealt with. We will be asking you to sell any future properties we want to list. Seriously. an agent who listens and doesn’t play games during the negotiating process. Thank you for the care and kindness you showed selling my mother’s estate.

Buyer review
very good throughout
over 5 years ago
very good throughout

a very nice lady , helpful from the inspection through to settlement No B/S

Seller review
Fantastic. Certainly recommend
over 5 years ago
Fantastic. Certainly recommend

Susan, was excellent in selling my Mums house. Very professional & hard working for the property. Always had clients looking through property.

Seller review
REVIEW FOR SUSAN CROOK
over 5 years ago
REVIEW FOR SUSAN CROOK

We engaged Susan Crook to sell my late father's home as we always found Susan to be personable, professional and motivated. Susan was extremely supportive from Day One and we were able to call on her anytime to ask advice which she gave freely. If you are looking for an agent who is 100 per cent committed, gives excellent service and warm and friendly you can't go past Susan. Thank you Susan for getting us through this stressful time and achieving our sale.

Buyer review
Great experience
almost 6 years ago
Great experience

We were so impressed with Susan's knowledge and grateful for her insight as to what we required and needed to go through the process of aquiring our property. Always happy to help and keep everything stress less. Extremely good at her job and we were very grateful to have her as our agent

Seller review
House for sale
almost 6 years ago
House for sale

We had no problems with Susan she always stayed cheerful and both May and i would like to thank her for her help Thank you Susan Jim & May

Buyer review
No hesitation in recommending Susan Crook
almost 6 years ago
No hesitation in recommending Susan Crook

Susan has been nothing but fantastic, making our purchase smooth and trouble free. we particularly noticed how caring and empathetic she was with her client who was feeling very vulnerable and stressed by the process of selling. Thank you Susan, we are settling into our home very well.

Seller review
Susan has done a remarkable job in securing the sale of our house.
almost 6 years ago
Susan has done a remarkable job in securing the sale of our house.

Susan has at all times maintained a highly professional and very caring approach in acting on our behalf. Throughout the entire process, Susan has been there to support us and has gone above and beyond to ensure our selling experience has been highly successful and seamless. We thank Susan for her care and consistent support in securing the sale of our property and wish her all the very best. communicating professionally and effectively with popotential buyers and with clients ab

Seller review
Exceptionally helpful & professional
about 6 years ago
Exceptionally helpful & professional

I engaged Susan to sell my parents home when mum was forced to enter a nursing home. I purchased the property in 2014 from Susan so I had already known how much of a pleasure to deal with so I was very confident with engaging her to sell. Susan was very helpful in advising on how to present the house to look like a home. She also assisted in all the required paperwork which made it a breeze. I was impressed with her achievement and a great result as she made the sale during the COVID-19 pandemic. Thank you, Susan,

Buyer review
Susan was very helpful.
over 6 years ago
Susan was very helpful.

Very helpful and achieved a great 👍 result.

Seller review
Sale of retirement village unit
about 7 years ago
Sale of retirement village unit

Susan was engaged to sell my parents' villa in Coombabah. With my parents in their late 80s, and me living elsewhere, we were a little concerned as to how this was going to work. They couldn't have been in better hands with Susan. Apart from being highly professional and able to secure a sale within a much shorter period than we expected, she was a 'straight shooter' and we were able to place our trust in her. She was fantastic with my parents and went above and beyond for both parties in making it all a smooth process. We would not hesitate to recommend her to others.

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