Susan's profile

Susan's reviews

  4.9  
Susan has 392 reviewsacross 18 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
Honest and empathetic
over 6 years ago
Honest and empathetic

We always felt very confident with Susan. She included us in all her recommendations and explained her thinking every step of the way. She provided evidence and reasons to support her suggestions and we felt included in the process. Susan worked hard behind the scenes to ensure everything ran smoothly and kept us informed at all times. Any problems that arose were dealt with swiftly and smoothly. We would be happy to recommend her as a professional agent with integrity and excellent interpersonal skills. We appreciated her honesty and thoroughness.

Seller review
Informed, Efficient and Friendly
over 6 years ago
Informed, Efficient and Friendly

I recently sold my house through Susan (Duet) in two weeks and found her to be very well-informed about the market and very astute. She was savvy in her marketing and very friendly and efficient in her approach. Susan also possesses the critical qualities of integrity and realism.

Seller review
Professional and wonderful to deal with
over 6 years ago
Professional and wonderful to deal with

We bought our current house from Susan, and we were so impressed with her we used her to sell my grandparents house and then our house. In each sale, Susan was flawless. She is so professional, efficient, and her attention to detail is outstanding. We couldn’t rate her highly enough.

Seller review
Review of Susan James
over 6 years ago
Review of Susan James

Susan offered a very professional and personable service through out the sales process - very practical advice on preparing home for sale, great referrals for trades people, very sensible advice regarding go to market strategy and open to discussion on pricing approach. Susan effected a very fast sale - home on market, 3 viewings on a Friday, 29 viewings at first Saturday home open and 3 sound offers by end of that weekend - one of which I accepted and property settled 6 weeks later. Fantastic experience!

Seller review
Exceptional professional but genuine real estate experience.
over 6 years ago
Exceptional professional but genuine real estate experience.

Susan James conducted herself as very professional without being over the top. She certainly knows the market and we chose her after speaking with a couple of other agents because we were impressed that she made notes on small details which could possible interest buyers. Appointments we made were always at the appointed time and perhaps sometimes she kindly spent a little more times discussing things with us to ensure we were comfortable with the process. We had only 2 home opens then the house was sold at the price we had agreed upon. Susan had been referred to us and we most definitely recommend her to anyone else selling their home.

Buyer review
An agent with intergrity
almost 7 years ago
An agent with intergrity

Its hard to find an agent with the total package. Susan is an agent with integrity, professionalism and lots of knowledge about the area in which she trades. Susan was a fabulous agent to deal with from a buyers perspective. If we were ever to move from the house we bought through Susan, I would hire her to sell it in an instant.

Seller review
Great service
almost 7 years ago
Great service

Susan was lovely to work with. She had a thorough knowledge of the area and did all in her power to sell our house for a good price. I would highly recommend her services to anyone looking to sell.

Buyer review
One of the best!
almost 7 years ago
One of the best!

We recently had the absolute pleasure of dealing with Susan when we purchased an apartment for our daughter to live in. Susan’s knowledge of the current market and the area gave us confidence in our decision to purchase. She is such a joy to talk to and made herself available at all times for us. From our first meeting at the home open through to completion of settlement Susan was very professional but at the same time it felt like we were dealing with a friend. We couldn’t recommend her highly enough.

Buyer review
Professional and personable
almost 7 years ago
Professional and personable

Susan is an absolute professional. We found her approachable, personable and fantastic to deal with every step of the way in purchasing our new home.

Seller review
Susan James Duet Property Group
almost 7 years ago
Susan James Duet Property Group

I am very impressed with Susan’s enthusiasm integrity professionalism and knowledge of real estate regulations and procedures. Having Susan as my agent was worry free and most pleasant. She and her staff are well organised and very good to deal with. I would recommend her to any person selling their property

Buyer review
Purchased house
almost 7 years ago
Purchased house

I can not speak highly enough of the amazing experience purchasing a house through Susan. She is incredibly knowledgeable, informative, professional and has made the whole experience of purchasing our house so enjoyable and stress free. Susan goes well above and beyond expectations and we would highly recommend using Susan to sell or purchase a house with.

Seller review
Super agent
almost 7 years ago
Super agent

Susan is a complete professional and an amazing agent who knows the Perth property market brilliantly. Even more importantly Susan is approachable and lovely to deal with, making the normally stressful process of selling or buying a smooth and personal experience.

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