Susan's profile

Susan's reviews

  5  
Susan has 425 reviewsacross 36 different locations, showing 12.
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Seller review
Record breakers, act in your best interest, negotiate with facts, & a wealth of knowledge in the biz
almost 3 years ago
Record breakers, act in your best interest, negotiate with facts, & a wealth of knowledge in the biz

We engaged Su back in March; we were planning to make a move but not quite there yet. The decision to engage Su was pretty simple; she’s got both the house & townhouse record prices in Murarrie, is the leading agent & also resides in the area. After meeting Su, we didn’t bother interviewing anybody else for the listing. She provided us with excellent advice pre-listing, was very patient, didn’t rush us to get to market, and was a call away if we had any Qs. We ended up listing our property in mid-August (5 months after initially meeting her). After six weeks on the market, we got a great offer with terrific settlement terms, and she broke the townhouse record again (beating her previous record by $55k, which was achieved one year earlier). Su’s biggest strength IMO is respecting our expectations around price and being prepared to keep the property on the market longer to achieve the best outcome. She did push back on us reasonably and professionally when needed based on the feedback from buyers, marketing engagement, inspection numbers and other critical data metrics. Selling a house can get emotional, and Su helped us keep our emotions intact and expectations in line with the market. Not once did I feel pressured to accept an offer; the ball was always in our court. Su gave us her honest opinion backed up by facts and a wealth of experience in the business. She had multiple strategies to handle various aspects of the process. I felt confident that Su handled all negotiations in the best interest of us and the buyers, working hard to achieve a win-win for everybody. I can’t recommend Su & her team enough to anybody looking to buy or sell a property. Great work, team!

Seller review
She had a complete understanding on how to get maximum price for our property
about 3 years ago
She had a complete understanding on how to get maximum price for our property

We found Susan to be very well knowledged in property values in her area. She had a complete understanding on how to get maximum price for our property without exorbitant outlay. Her data base of decorators, repair men and carpet people were a real help. We were always kept informed as to progress of buyers and always had a plan B, just in case. We were very pleased with her friendly, honest and professional dealings with us.

Seller review
Great results in a short timeframe
about 3 years ago
Great results in a short timeframe

Susan heads a truly amazing and professional team. Great results in a short timeframe. Couldn’t be happier and I would highly recommend using this team.

Seller review
Susan helped us sell our property and meet our expectations
about 3 years ago
Susan helped us sell our property and meet our expectations

Susan helps us sell our property and meet our expectation. She has the plan and be able to action very well. The communication was very smoth and the overall transaction has no dramas at all. We really appriciated what Susan has done and highly recommand her. Will definitely work with her in the future too.

Seller review
Smooth and pleasant process
about 3 years ago
Smooth and pleasant process

Very happy with the service from Susan's team. She planned and looked after everything so there is not much that I need to worry about. The whole selling process was easy and pleasant.

Seller review
Great Agent
about 3 years ago
Great Agent

Susan is absolute professionals. outstanding results I have received. If you want to deal with a real estate that had integrity & honesty , I believe it is the one!!

Seller review
No 1 for a good reason
about 3 years ago
No 1 for a good reason

We had a very delightful and positive experience with team Mills. Susan’s and Sebastian were outstanding and achieved more than what we were expecting. We can highly recommend Susan and Sebastion if you would like to receive a great outcome on the sale of your property. Thank you from Linda and myself for a smooth and fantastic sale.

Seller review
Great connection Achieve best result
about 3 years ago
Great connection Achieve best result

Susan is engaging and put me inform all the way. Able to work with the tenant to achieve the best result possible on the sell. Will recommend her to my friend and engage her again if opportunity arise.

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