Susan's profile

Susan's reviews

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Susan has 419 reviewsacross 36 different locations, showing 12.
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Susan's qualities as told by our client reviews: dedicated, honest, responsive, reliable, supportive, local expert, clear communication.
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Buyer review
Very friendly with great communications skills
over 2 years ago
Very friendly with great communications skills

Susan and her team were very friendly and easy to communicate with. They were extremely helpful with our enquiries and they recommended us other properties that are better suited for us.

Buyer review
Expertise, Professionalism, and Dedication
over 2 years ago
Expertise, Professionalism, and Dedication

Working with Susan was an absolute pleasure! Their expertise, professionalism, and dedication made the process smooth and stress-free. Highly recommend their services to anyone in need of a reliable and knowledgeable real estate agent

Seller review
Simply the best - Real Estate Experts
over 2 years ago
Simply the best - Real Estate Experts

If you want results, knowledge, trust and transparency, look no further than Susan and Team Mills. The whole experience was amazing from the start. Our property was beautifully styled, communication and professionalism was incredible and the end result, WOW, we could not wish for more. The whole team have your very best interests at heart. Follow their advice, place your trust in the team and you won’t be disappointed. The only team to choose.

Buyer review
Extensive knowledge
over 2 years ago
Extensive knowledge

I was very happy with my purchase and how the team handled everything.

Seller review
Susan is second to no one!
over 2 years ago
Susan is second to no one!

From the moment we met Susan, she was honest and genuine. She gave us realistic expectations about where our property sat and that helped us form a well educated outlook. It is no wonder Susan is the best agent in Cannon Hill no just on a sales standpoint, but you’d never hear a bad thing said about her from sellers and buyers. We cannot speak highly enough of her skills and guidance to promote your property in its best light- listen to her feedback and you’ll sell quickly! The Mills team’s communication skills really stand out and reflect their commitment to their stakeholders. I loved the group chat they put together and we were able to touch base quickly whenever we needed to. Susan really cares about her sales clients as well as buyers, and that shows with the care she takes to establish genuine relationships with both. If you are looking for an agent that treats you with respect, listens to your concerns and has your back, look no further than Susan Mills!

Seller review
Susan and her team were absolutely amazing.
over 2 years ago
Susan and her team were absolutely amazing.

Susan and her team were absolutely amazing. I have bought properties previously but never have experienced such wonderful professional services throughout the campaign. She is always available and kept me updated at all times. I can’t thank her enough. Highly recommended.

Seller review
Record breakers, act in your best interest, negotiate with facts, & a wealth of knowledge in the biz
over 2 years ago
Record breakers, act in your best interest, negotiate with facts, & a wealth of knowledge in the biz

We engaged Su back in March; we were planning to make a move but not quite there yet. The decision to engage Su was pretty simple; she’s got both the house & townhouse record prices in Murarrie, is the leading agent & also resides in the area. After meeting Su, we didn’t bother interviewing anybody else for the listing. She provided us with excellent advice pre-listing, was very patient, didn’t rush us to get to market, and was a call away if we had any Qs. We ended up listing our property in mid-August (5 months after initially meeting her). After six weeks on the market, we got a great offer with terrific settlement terms, and she broke the townhouse record again (beating her previous record by $55k, which was achieved one year earlier). Su’s biggest strength IMO is respecting our expectations around price and being prepared to keep the property on the market longer to achieve the best outcome. She did push back on us reasonably and professionally when needed based on the feedback from buyers, marketing engagement, inspection numbers and other critical data metrics. Selling a house can get emotional, and Su helped us keep our emotions intact and expectations in line with the market. Not once did I feel pressured to accept an offer; the ball was always in our court. Su gave us her honest opinion backed up by facts and a wealth of experience in the business. She had multiple strategies to handle various aspects of the process. I felt confident that Su handled all negotiations in the best interest of us and the buyers, working hard to achieve a win-win for everybody. I can’t recommend Su & her team enough to anybody looking to buy or sell a property. Great work, team!

Seller review
She had a complete understanding on how to get maximum price for our property
almost 3 years ago
She had a complete understanding on how to get maximum price for our property

We found Susan to be very well knowledged in property values in her area. She had a complete understanding on how to get maximum price for our property without exorbitant outlay. Her data base of decorators, repair men and carpet people were a real help. We were always kept informed as to progress of buyers and always had a plan B, just in case. We were very pleased with her friendly, honest and professional dealings with us.

Seller review
Great results in a short timeframe
almost 3 years ago
Great results in a short timeframe

Susan heads a truly amazing and professional team. Great results in a short timeframe. Couldn’t be happier and I would highly recommend using this team.

Seller review
Susan helped us sell our property and meet our expectations
almost 3 years ago
Susan helped us sell our property and meet our expectations

Susan helps us sell our property and meet our expectation. She has the plan and be able to action very well. The communication was very smoth and the overall transaction has no dramas at all. We really appriciated what Susan has done and highly recommand her. Will definitely work with her in the future too.

Seller review
Smooth and pleasant process
almost 3 years ago
Smooth and pleasant process

Very happy with the service from Susan's team. She planned and looked after everything so there is not much that I need to worry about. The whole selling process was easy and pleasant.

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