Susan's profile

Susan's reviews

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Susan has 419 reviewsacross 36 different locations, showing 12.
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Susan's qualities as told by our client reviews: dedicated, honest, responsive, reliable, supportive, local expert, clear communication.
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Seller review
Committed and hardworking agent
about 7 years ago
Committed and hardworking agent

Susan and Peter demonstrated their commitment throughout the sales process, were great communicators, and ultimately worked hard to drive the result we needed to sell our Murarrie apartment. There is no denying that market conditions were not on our side when it came to selling our unit, yet Susan and Peter remained optimistic and worked tirelessly to drive and hold interest from prospective buyers. We're very appreciative of Susan and Peter's hard work in selling our apartment, which allowed us to move on and buy our beautiful family home.

Seller review
A Great Experience
over 7 years ago
A Great Experience

Prior to and during the sale of our Hawthorne property we found Susan to be approachable, extremely helpful and very experienced. Our property sold quickly and we put this down to finding the right buyer via honest hardworking agents at Class Real Estate. Highly recommended.

Buyer review
Very helpful
over 7 years ago
Very helpful

Susan is very quick in supporting, and always ready to give advice.

Seller review
Susan and Peter; Class Real Estate Sale of 14 Penelope St Murarrie
over 7 years ago
Susan and Peter; Class Real Estate Sale of 14 Penelope St Murarrie

In what turned out to be a difficult market for sellers, Susan and Peter kept us well informed along the way of potential buyer feedback and utilized a variety of approaches till finally we had success in finding the right buyer. While we were disappointed with the final sale price we obtained, we understood via feedback from Susan, Peter and our own research how tough selling in the current market is. So when we did find a buyer with approved finance and short settlement terms, we were very happy to bring the process to an efficient conclusion. All through the process from start to post sale, Susan and Peter provided professional and friendly service. Additionally, Peter went the extra mile to provide some much needed assistance on move out for us. Great job and much appreciated!!

Seller review
The BEST of Murarrie
over 7 years ago
The BEST of Murarrie

Susan and Peter are definitely the best of our area providing a high quality service. They love what they do and always act the best interest of owners. Trust has been building up between communications and their dedicate work. We would love to engage with them again if any future opportunitys arise. No need to look further for those potential sellers. Thumbs up!

Seller review
I've never met a nicer, sincere not only real estate agent but person.
over 7 years ago
I've never met a nicer, sincere not only real estate agent but person.

Susan has been a godsend, she has helped me thorough negotiations, building repairs, panic attacks and negative thinking when things got a bit tough for me. I feel with Susan (and Peter) it wouldn't matter if you were selling a $400,000 or $1m dollar home you would get the same wonderful attention. Susan is not just a great real estate agent but a great human being. If there were more like Susan in the world it would be a much better place. Sandra Blond

Seller review
Very happy with our local agents Susan & Peter
over 7 years ago
Very happy with our local agents Susan & Peter

Susan Mills and Peter Watson from Class Real Estate were great to deal with. Their local area knowledge was very helpful in determining the marketing of our property and the likely buyers we'd target. They worked directly with our tenants (and our OnSite Mgr) to ensure open houses would be held without too much interruption to them. We were happy with the contract offered and accepted. It was a very smooth process for our first property sale. I would definitely use them again if needed or recommend them to my family & friends.

Seller review
Great knowledge and easy to deal with
over 7 years ago
Great knowledge and easy to deal with

I really enjoyed working with Susan and Peter as they demonstrated professionalism, expressed confidence in their marketing and shared their experiences and worked along with us all the way.

Seller review
First CLASS agent!!
over 7 years ago
First CLASS agent!!

I stumbled upon Susan quite by accident. Ever since our first conversation I felt that I could trust her, she was very kind, very genuine and she made me feel very comfortable and not at all rushed to sell my house, I don't often trust very easily so this was a big deal for me!! Stress is what comes invetibly when you sell your house, but Susan went above and beyond to help set up my house and displayed it with some of her own items and found myself stress free. I trusted her to do open houses and locked up after wards only to find out my house has been sold less than 2 weeks of it being on the market at a record price (way above my asking price)! I was in such disbelief that Susan and Peter had managed to exceed my expectations and beyond. Their service from the beginning was nothing short of amazing. I can't thank both of them enough and I highly recommend them to everyone as they are my no.1 agent! From day dot they are first class and definitely living up to their name.

Buyer review
Definitely recommend Class!
almost 8 years ago
Definitely recommend Class!

From the moment we came to view the property Susan and Peter made us feel at home, no pressure, just let us know the facts and let us wander around. We shared our interest in the property fairly quickly and it was good to know that Susan and Peter would ensure if there was any other interest we would be first to know. Nothing was too much trouble during the negotiations, the signing of the contract and the collection of keys at settlement. The bottle of champagne was a lovely touch. I would recommend Susan and Peter if you were ever going to sell, their local knowledge and experience was great and we felt like we made the right decision. We will be asking Class to manage our new property when the time comes to turn it into an investment and we will be using them again if we go to sell, as we know they will do the best job.

Seller review
Excellent and efficient service. Great communication
almost 8 years ago
Excellent and efficient service. Great communication

Susan and Peter instilled confidence in me from very first time we had contact. The whole transaction was done via email or 'phone as I was travelling. I had great advice, and a full knowledge of the property in the area. They did great negotiation re price and I felt at all times 100% happy and at ease with the whole process. Thank you Susan and Peter and all your staff. Geoff C. Torquay Vic.

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