Susie's real estate agent experience was evident throughout the professional campaign that she delivered. She clearly knew the area and proved you don't have to live or have an office "just around the corner" to sell a property. The McGrath team worked well together and communication was great from commencement of the campaign to settlement. I would highly recommend Susie to anyone who is thinking of selling their property.

We found Susie to be very approachable and knowledgeable with any questions we had with our property. She was always available for us, very professional and confident in finding the right buyer. Sure enough she did find us the right buyer and we are ecstatic with the result. We highly recommend Susie to be your Agent.

We sold our house with McGrath and Susie O'Brien was our real estate agent. Susie was very professional throughout the process. She was very understanding of the disruption to a household in selling and she made it as comfortable as possible. Communication went well through the whole process and she got an amazing price for us in the end. She really worked hard in selling our home. Would recommend Susie to sell your home. Tracy & Gavin

Susie kept me informed at all times. Had accurate and ready answers to my questions and followed through with a fast paced and professional campaign exactly as she had outlined from the get go. Her experience and knowledge of the area and thorough understanding of the market resulted in a fast sale and very satisfactory result regardless of my concerns running so close to Christmas. A very professional performance.

Susie, we’re raving fans! Thank you so much for handling our Manly sale. We loved working with you and the result was everything you said it would be. We’re so happy! :) xx

Susie was terrific to work with to secure my purchase. From my initial inquiry and to our meeting, my offer acceptance and our contract dealings, Susie has been a true professional to ensure that it’s all gone smoothly for both the vendor and myself as the buyer. I recommend Susie for her friendly and professional approach that is backed by her deep real estate experience in Manly.

Susie has been very helpful right through the entire process. She is a grounded, hard working, caring and thoughtful person who helped me clarify a few things with the overseas vendors.

Susie handled our sale well. Much of it had to be done with us overseas. She oversaw its cleanup and spruce up from a rental (which we'd previously lived in) to an attractively presented sellable house, including styling, gardening and needed repairs. These all cost a lot, but came back to us in the form of a sale price ~10%+ above the reserve and also well above our most optimistic expectations. This, in a weak market in which she was able to produce three competing buyers. During the sale process, she didn't overhype the house sale potential, and managed our expectations well. We were impressed by her judgment. We recommend her.

We have engaged Susie on two occasions and cannot recommend her highly enough.  She has gone above and beyond anything we expected from an agent.   Two years ago we found a house we fell in love with with just five days to the Auction.  Susie absolutely blew us away with the speed she acted in organising the sale of our house, and a deposit we could use to bid.    In just four days she co-ordinated absolutely everything including the solicitor, organising the contract of sale, styling and cleanup of the house, photos for a the database listing and bringing buyers through, resulting in five strong offers enabling us to be ready to bid at auction.    On that occasion we did not buy so removed the property from the market.   Two years later we were ready to sell again and Susie came through with the same level of fast acting decisiveness and professionalism.     She goes above and beyond with every aspect of the process including organising cleaners who also helped with styling while we were away to prepare for the first open.    This time around we ran a very lean and fast campaign and sold in a much tougher market. Susie’s 25 years of experience, negotiation skills and organisational ability resulted in us selling at the top end of the guide and way above what we expected, in just two and a half weeks.    Her level of communication all along the way was outstanding and she negotiated late into the night even on a Sunday resulting in us signing off on a price which was much higher than we expected.     Susie is straight up, caring, extremely helpful and quick to act.  Since then she has been incredibly helpful to us in recommending cleaners and rubbish removal and has helped and guided us with advice in our search for a new house.    We cannot thank her enough, or recommend her highly enough.  If ever we sell again there is no-one else I would use.

Susie is easy to deal with. She is straight-forward and I felt confident she had given me all the available information about the property.

In early 2019 Susie succeeded in selling our Fairlight, NSW (post code 2095) home at an auction price 20% higher than the midrange estimate of onthehouse.com.au (OTH) and ~2% below OTH’s highest valuation estimate. This outcome occurred in early 2019, a weak market for sellers. Susie achieved the outcome by getting ensuring three keen, aggressive bidders (well done!) to come and bid aggressively at the auction. We came away pleased. When we came to sell, our house had been in our hands for about 20 years. Its styling was idiosyncratic. Susie rightly convinced us to invest roughly ~2.5% of the final auction price in presenting the place in a more market-friendly (read trendy) fashion. While nervous about the costs, they turned out to be good, prudent investments -- indicating good market judgment on her part. By my guess -- and it IS a guess, they brought a sale price ~10%+ higher - a high payback ratio. Susie did an excellent job managing our expectations about selling in a weakening market. In the end, the sale beat our expectations. But it could just as easily have gone the other way. Susie prepared us well for the roulette wheel. Well done!

I would like to say a special thank you to Susie who always managed the process of selling my unit in a professional manner. She was aware that after being here for 20 years it was a big process for me to go through and she was always there to support in decisions and advice to support the sale. She was always available to communicate with and also kept me informed almost daily with the process of potential buyers either from the feedback from the inspections or from the other communications she had in between. Susie advice was always supportive and informative with regards to the comments and also market changes throughout the process which changed and required modifications to the original plan that was made. I really have no hesitation to highly recommend Susie as an agent who is always willing to go “the extra mile” to support the vendor in getting the best outcome possible. Thank you so much Susie for everything and if I was on the other side again to purchase something I will definitely be contacting you to facilitate that process.