In early 2019 Susie succeeded in selling our Fairlight, NSW (post code 2095) home at an auction price 20% higher than the midrange estimate of onthehouse.com.au (OTH) and ~2% below OTH’s highest valuation estimate. This outcome occurred in early 2019, a weak market for sellers. Susie achieved the outcome by getting ensuring three keen, aggressive bidders (well done!) to come and bid aggressively at the auction. We came away pleased. When we came to sell, our house had been in our hands for about 20 years. Its styling was idiosyncratic. Susie rightly convinced us to invest roughly ~2.5% of the final auction price in presenting the place in a more market-friendly (read trendy) fashion. While nervous about the costs, they turned out to be good, prudent investments -- indicating good market judgment on her part. By my guess -- and it IS a guess, they brought a sale price ~10%+ higher - a high payback ratio. Susie did an excellent job managing our expectations about selling in a weakening market. In the end, the sale beat our expectations. But it could just as easily have gone the other way. Susie prepared us well for the roulette wheel. Well done!

I would like to say a special thank you to Susie who always managed the process of selling my unit in a professional manner. She was aware that after being here for 20 years it was a big process for me to go through and she was always there to support in decisions and advice to support the sale. She was always available to communicate with and also kept me informed almost daily with the process of potential buyers either from the feedback from the inspections or from the other communications she had in between. Susie advice was always supportive and informative with regards to the comments and also market changes throughout the process which changed and required modifications to the original plan that was made. I really have no hesitation to highly recommend Susie as an agent who is always willing to go “the extra mile” to support the vendor in getting the best outcome possible. Thank you so much Susie for everything and if I was on the other side again to purchase something I will definitely be contacting you to facilitate that process.

Susie was great to deal with. Honest approach not pushy when your procrastinating properties but always there to happily answer questions no matter how many times you call. The transition of purchase was quick, efficient and straight to the point.

Dear Susie It was absolutely my pleasure to have you as my selling agent with Mcgrath Manly. I must say I would want you to sell any property of mine no matter what agency you were with !! Even when I was worried about the property market falling and perhaps not selling you kept my spirits up with your positive outlook and exceptional knowledge of the market. I literally put my future in your hands and you looked after it very well ! Bali here I come in retirement You worked so hard with potential buyers and kept on the case with them and updating me after every viewing . You definitely have a talent for selling without the vendor or potential buyer feeling any pressure . So congratulations on the sale and a big Thankyou Regards Ronnie Standen

Thank you Susie, a 5 star sales experience. We look forward to working with you again!

I really appreciated Susie's knowledge, availability, patience, professionalism, and her support. A wonderful agent who I was glad to offer my trust.

Susie was recommended to me, in a very competitive, Manly Real Estate market. From our first meeting, Susie has been pleasant, professional and informative. During the McGrath Marketing campaign, it was realised, that the market had softened a little from previous highs. Along with the added challenge of impending building upgrades and associated costs, Susie maintained a determined attitude, that the Malvern Ave Unit would be sold. And sold it was, for what I consider to be spot-on value, in the current market. Much Appreciated. Michael Eymes

It has been a pleasure dealing with Susie O'Brien from McGrath Manly. She has worked extremely hard and kept us updated on everything. We achieved the price we wanted and the whole process wasn't nearly as stressful as I thought it would be and that is thanks to Susie. She is very good at what she does and an absolute pleasure to deal with. I highly recommend her.

After many years it was time for my mother to move from her beloved home. As it was an emotional decision for her, we wanted to engage a real estate agent who had a good reputation and whom we could trust. Susie O’Brien was recommended to me by my solicitor who deals with a lot of agents so I had great confidence in her abilities to achieve the best price with the care and empathy my mother needed. Susie advised us on how to present, price and market the property and we ended up selling to one of her database buyers for a great price within the first two days of coming on to the market. Susie also saved us over $5000 in marketing costs by selling to this buyer. If you want an agent who will listen to your needs and give you best service by going above and beyond the call of duty then we highly recommend Susie to anyone thinking of selling their property.

Susie is a really good agent, she is sincerely does all she can to obtain the best outcome for both Vendor and Buyer. We would highly recommend her.

Very pleased how Susie managed the sale of my property. Very proactive, focused and professional she provided sound advice and in a challenging market obtained a great result. Her communication was excellent and kept me well informed across the sales process and never had any trouble getting hold of her if needed. Highly recommend Susie, Bo and the McGrath team. Would be happy to obtain her services again for any future sale or purchase. Thank you.

We purchased a place recently and found Susie to be professional, helpful and timely with responding to requests. We had no issues at all with Susie despite our predictable scepticism of agents in general when on the buying end! We were very happy with Susie as the agent to purchase through.