A few hiccups at the beginning but a happy ending for both buyer and seller in the end. Would recommend Susie and her staff.
A few hiccups at the beginning but a happy ending for both buyer and seller in the end. Would recommend Susie and her staff.
Susie is an authentic and honest person. She is very professional and a please to work with.
Suzie made herself available at all times during the process. She was proactive in her followup and very frank with the negotiation.
Having bought and sold 10 houses in Sydney and Wueensland I can enthusiastically state that Susie Obrien is without doubt the most knowledgeable and precise agent I’ve ever had the pleasure of working with. While I sat in Spain, Susie put together cleaning repairing painting styling and preparing our apartment in Manly for sale. Her communication was exemplorary using text and email to get everything ready for my Auction - she achieved a result of more that $120,000 over our rather optimistic reserve and we would not hesitate in recommending Susie and McGrath in representing friends and family.
Susie was our choice after reviewing a number of agents. We found that Susie was on top of things right from the start. She has a direct, honest and professional approach and kept us up to date with all facets of the sale. While we were away from the property, Susie handled unexpected situations with ease and resolved them quickly. Susie has made the process of selling the property stress free and with her suggestions for improvements has made the property very desirable attracting a good buyer base. We recommend Susie O’Brien to any person who needs to sell or purchase about a property.
I bought my unit through Susie many years ago and had such a great experience that when the time came to sell she was naturally the first person I thought of. Living overseas, trust was arguably an even more critical part of the process than usual so having Susie in charge was very important to me. In my first email I had a long list of varied questions and within a day I'd received full and complete responses to every one of them, not just from Susie, but also from other departments that she'd managed to get to provide prompt, correct answers. Mainly from the property management division as McGrath also seamlessly took over property management duties prior to the sale. Once the sales campaign started there was no drop in the standard of service. Every email was replied to the same day, usually within the hour. Small repairs were attended to on the morning that my tenant moved out, she organised the painters to start that afternoon, and also coordinated the styling of the unit which took place pretty much just as the paint dried. The photos she took showed it looking better than ever for the first open house. She partnered with her colleague Ben Daniel and between them they were available 24/7 working on the sale. The market had slowed since I first thought about selling a year or so earlier but her initial opinion of the market value turned out to be accurate based on the offers we were first seeing. She then stuck with negotiations and in the end managed to exceed my expectations. I also had some unique sale conditions which in addition to the sale happening over the Christmas holiday period could have posed a major problem but she still managed to negotiate a quick settlement at a great price. McGrath's Oxygen finance department also had to step in to provide finance when the buyer's initial finance company could not perform. Overall, Susie provided constant feedback on a daily basis and made me feel like I was still living just down the road in Manly rather t
My experience is that McGrath is one of the very best Manly agents. Susie O'Brien presents both the property and herself immaculately and with style. Notwithstanding she is working hard for the vendor to promote serious interest and cut the best deal as a prospective purchaser it was/is immediately apparent that Susie is professional, market savvy, responsive and oozes with property experience with credibility that counts. Simply, Susie delivers.
We have sold two properties using Susie as our agent and on both occasions our expectations have been exceeded with exceptional results. Susie is a pleasure to work with.
This is the second time we have engaged Susie to help us sell our house. Again, we were really pleased with the service, care and attention we received from Susie. Our sales process this time was not straightforward due to personal circumstances, and throughout the process Susie remained positive and kept our spirits up. Her communication to us was frequent and detailed, and we had great feedback from potential buyers explaining how Susie had followed up with them and also treated them with courtesy and respect. This was really important to us, as the integrity of the agent who is acting on our behalf is absolutely critical. We have no hesitation in recommending Susie and we will use her again should the occasion arise.
If you are looking for an agent with top communication skills and area knowledge, who acts with honesty and integrity then sign witt sales executive Susie Obrien. Susie achieved top dollar in record time on the sale of our property. We are beyond impressed.