This is got to be the worst real estate engagement being a globe trotter and lived in three continents. I’ve lived in US, India and Singapore and now relocated to Australia recently. Tain was reasonable to begin with, approachable. As time progressed - he became increasingly unavailable as well as unresponsive. In fact majority of my calls landed in his voicemail to no respite or call back. Things that went horribly wrong and least expected of a real estate agency. 1. COS - was signed but not dated, lead to delays in getting mortgage process going. I had to follow up at least 3 times to get all dates fixed. 2. Communications - as described earlier, at beginning it was ok whereas within a couple of weeks he vanished not answering or attending to calls. While I understand that he had a new born, why was he still in midst to make things complicated? Extremely frustrating and very unprofessional. 3. Understanding and support - virtually none, in all matters related to transaction as well as communicating to vendor - I was just being put down big time. I requested for steam clean in good faith as vendor had a cat and it was denied by Tain - outright. How can he decide for vendor without even consulting them? On day of final inspection - many inconsistencies were found and these were denied upfront by him saying they were there at time of inspection. How is he taking calls and on what basis? 4. Handover - at the day of settlement, after settlement went through I had to repeatedly call him whereas it should’ve been other way around. When I went to Harcourts to get my keys, I was only given one key of main door, rest of the keys as I was told were with vendor! What sort of behavior is this? Tain still made excuses about vendor carrying keys. Isn’t that an agent’s duty to handover the keys once settlement is done? And I wasn’t given all the keys finally later that day. I would NOT recommend Tain or Harcourts to anyone. Unprofessional and frustrating experience.

Tain is a perfect gentleman whose knowledge of the local market and sales area was amazing. He was able to support us through some unexpected occurrences with ease and professionalism. His use of social media and his knowledge on how to market a property to its full adavantage vis these channels worked brilliantly for us as we sold the property in record time! Highly recommend Tain to everyone!

Tain and Stacey did a great job in selling our property within a week of hitting the market. I have known Tain for about 5 years and would highly recommend him. His market knowledge and experience in qualifying buyers is second to none which is why he is one of the best agents in the area.

Tain & the team at Harcourts were a great help with regard to communicating to the seller and explaining exactly where we were during the bidding stage etc.

Tain is very knowledgeable when it comes to property and it is quite clear in his personality that he has a true passion for real estate. He was so great to deal with when it came to selling our home and also buying our new home, i honestly believe that we wouldn't be where we are today without his guidance and knowledge not just as an agent but as great person. We would highly recommend Tain to anyone looking to buy or sell real estate.

After 2 false starts with purchasing the property it was great to be finally able to purchase our property. We actually would like to wholeheartedly thank Stacey for all her effort and fantastic help with us. We rang her on numerous occasions to ask unusual questions but nothing seemed to be any trouble for her. Stacey always kept us updated on our position and seemed genuinely pleased when we were finally the owners of the property. We feel Stacey at times went above and beyond what we expected and always had a lovely smile on her face. Thank you so much Stacey, you certainly make it a pleasure dealing with Harcourts thanks to your friendliness and professionalism.

Tain made the sale of our property, extremely easy! He helped us every step of the way, and was always available for whatever we questions we had. Would highly recommend his services!

This is the third house we have sold through Harcourt, we would never go with anyone else. Tain has always listened to our needs, given great advise and has always done the best he could do for us. The thing we loved the most was the never ending communication always informing us on the progress. His famous words.....I’ll always do right by you and with that he did...Thankyou Tain and Stacey for your hard work. We appreciate everything you did. We have worked up a good friendship, if we ever need another house sold we would definitely go through Harcourt. A bid thumbs up 👍 Cheers Mal and Chez x

Tain and his team at Harcourts Pakenham are very professional and helpful. His guidance and efforts to find a buyer for my house are appreciated, and he was available anytime for advice and happy to discuss any concerns or queries.

Our experience with Tain as our agent was a great experience, he is a driven professional, knowledgeable, a great communicator, with a trustworthy and approachable manner. We would have no hesitation in either selling or purchasing a property again through Tain and his team, or recommending him to others.

This is the second family home Tain and his team at Harcourts Pakenham have sold for us. We have appreciated his honesty, integrity and professionalism. We have been very happy with the results both times and would highly recommend Tain to anyone selling their property in the Pakenham area. A big thank you and well deserved 5 stars from us. Ron and Carol

We found Tain to be very helpful and knowledgeble in all aspects of the sale of home. He communicated with us every step of our selling journey and we couldn't have asked for a better agent.