We bought a property through auction with Thom and the team at Blackshaw Gungahlin. Thom was always friendly and open, answering all questions truthfully during both open homes and after purchase. He was quick to respond to emails and made the purchase process easy and transparent.
Thom was excellent to work with, and he made the sale of our property a smooth process. Thom's communication was excellent, as he genuinely took the time to listen, find out what was important to us and answer all our questions patiently and comprehensively. Thom also adjusted his methods of communication with us to accommodate our preferences. Throughout the sale of our property he gave us considered advice and kept us well informed, building trust with his genuine approach and positive and friendly attitude. If you are looking for an agent who works hard, provides high-quality service, knows the property market and is easy to work with, we would encourage you to meet with Thom.
We sold our house with Thom very quickly because of his dedication and deep knowledge of the market. We were always updated in a timely manner about the process, outcomes of open homes, and possibilities. We have achieved a higher than expected result and we are able to live our dream in a different state. Thank you Thom for your professional approach!
Thom is very much a people person and made my selling experience with him easy and pleasant. He was very understanding of the stress and pressure selling put on me and guided me through it with a big smile and positive attitude. His knowledge of the area and type of property I was selling was great. He also adapted to the daily changes to the market quickly and efficiently. I really appreciated his guidance, advice and support throughout and the way he personalised the experience for both me and the buyer
This was our first auction. Thom was very helpful, answering all questions we had and keeping us in the loop through the whole process.
I first met Thom 5 years ago when I was going through a difficult time. Throughout these 5 years he has kept me up to date with the market and properties around me. When I was finally ready to sell as a Sea Change was on the horizon, I knew he was the agent for me. Thom has kept me informed from the start. Professional, courteous, well organised and a positive attitude. It has been a pleasure working working with Thom who always came to every meeting with a smile.
Thom’s communication was amazing being a first home buyer! He was so patient and had an answer to all my questions. Will definitely recommend to any friends and family!
Thom was fantastic, he was a great communicator and went above and beyond with service and delivery.
Thom was very good at sitting down to explain the whole process and how to adapt as the market moved. He also gave us weekly updates/reports after each showing keeping us in the loop.
Thom was a fantastic agent from start to finish. He was professional, organised, open and realistic about price all the way to auction day. Thom was so responsive before and after I purchased and continued to check in right up to settlement. When the bank was slow he continued to help make it happen. As a buyer I’ve not encountered an agent this wonderful. If I ever sell (which I doubt, it’s a beautiful home) I’ll be giving Thom a call. Thanks a million Thom!
Dealing with Blackshaws Gungahlin, and with Thom in particular, has made the sale of my home simple and straightforward. Thom is a great listener and has the ability to translate client ideas into contractual realities. He was in addition prompt, never missed a meeting or a deadline with great follow-up and client contact. He also achieved great results in a timely manner. I never felt in the slightest pressured and the sale achieved all that I could have hoped for. Thoroughly recommended.
Thom was excellent in all dealings with us. He clearly understands the market from buyer and seller perspectives. He was courteous and well informed and helpful at all times. Thom was a delight to deal with and we commend him highly on his level of professionalism.
