Thom was fantastic, he was a great communicator and went above and beyond with service and delivery.
Thom was fantastic, he was a great communicator and went above and beyond with service and delivery.

Thom was very good at sitting down to explain the whole process and how to adapt as the market moved. He also gave us weekly updates/reports after each showing keeping us in the loop.

Thom was a fantastic agent from start to finish. He was professional, organised, open and realistic about price all the way to auction day. Thom was so responsive before and after I purchased and continued to check in right up to settlement. When the bank was slow he continued to help make it happen. As a buyer I’ve not encountered an agent this wonderful. If I ever sell (which I doubt, it’s a beautiful home) I’ll be giving Thom a call. Thanks a million Thom!

Dealing with Blackshaws Gungahlin, and with Thom in particular, has made the sale of my home simple and straightforward. Thom is a great listener and has the ability to translate client ideas into contractual realities. He was in addition prompt, never missed a meeting or a deadline with great follow-up and client contact. He also achieved great results in a timely manner. I never felt in the slightest pressured and the sale achieved all that I could have hoped for. Thoroughly recommended.

Thom was excellent in all dealings with us. He clearly understands the market from buyer and seller perspectives. He was courteous and well informed and helpful at all times. Thom was a delight to deal with and we commend him highly on his level of professionalism.

Thom was absolutely amazing to work with. He had amazing knowledge of the market, and always went out of his way to sort everything out for me. Selling a tenanted property is always painful, and Thom was absolutely amazing with following up solicitors/buyer/tenants to get contracts exchanged. Thom picks his communication methods to meet what works for each client. I’m a busy individual who never usually can answer phone calls, so it was really appreciated that Thom kept me updated over text rather than leaving me voicemail after voicemail as others do. This also provided me with a channel to quickly ask questions without interrupting my day. Would 100% recommend Thom to anyone selling a property.

Thanks Thom for an seamless process. Thom provides a custom sales service and is great at communicating with the vendor. I didn't expect to get so much information, it was very reassuring. If you want someone to look after everything Thom's the guy!

The service I received from Thom exceeded my expectations and I couldn't be happier. Every step of the process was quick and easy and Thom provided a great level of communication every step of the way. He listened to what we needed. He is just amazing and would recommend to all family and friends.

I first met Thom at an extremely difficult time for my family and I. Since that first meeting, he has been beyond caring, helpful and compassionate around our circumstances. I do not have enough superlatives to describe how happy I am with the service.

We were greeted warmly and left to view the house alone (we really appreciated that). We weren't pushed, or bombarded and felt as though we could thoroughly go through without pressure. We were given honest answers to our concerns and he was open about the interest in the property. Communication was definetly one of the most appealing part within this process. We were regularly updated, had prompt responses and feel as though we were made a priority. Overall, what would usually feel like a nerve raking and overwhelming experience, was made as painless and easy as possible. Would definitely recommend working with Thom and if we were looking at buying or selling in the future would definitely be one of our first point of calls.

Not only was Thom our agent when it came to selling our family home; he quickly established himself as part of our inner circle. From our very first meeting to the time of settlement and beyond, Thom has been personable, dependable, open and clear in communication, and importantly, made selling our home a walk in the park! Not to mention an immense knowledge of the Canberra market, equally matched with a passion for Real Estate. Thom clearly exemplified the high standards and reputation that the Blackshaw Gungahlin team are renowned for. Having gone above and beyond our expectations throughout the selling process, Thom has continued to be apart of our inner circle in supporting the search for our next home. If you’re looking for someone to bring calm to the storm that is Real Estate; Thom is your person!

Thom was on top of everything from day one, keeping me informed every step of the way through the selling process. Looked after my interests as the seller, answered any questions I had, addressed any concerns I had and achieved a result far beyond my expectations. I cannot recommend Thom highly enough!