Thom's profile

Thom's reviews

  4.9  
Thom has 237 reviewsacross 50 different locations, showing 12.
Buyer review
Trustworthy and genuine
about 4 years ago
Trustworthy and genuine

We had been looking for a few months, and most of the properties we liked were marketed by Thom. They do a fantastic job of setting up the property for sale, and are really helpful if we needed further information. After dealing with some not-so-good agents, Thom and Tom are a breathe of fresh air. They were a pleasure to deal with and the auction and settlement were all quite smooth. Would recommend Thom to anyone looking to sell- or to buy confidently.

Buyer review
Thom is a pleasure to deal with
about 4 years ago
Thom is a pleasure to deal with

Thom is prompt and efficient, friendly and helpful, and if I need a selling agent I would choose Thom!

Seller review
Responsive, hard working and knowledgeable agent
about 4 years ago
Responsive, hard working and knowledgeable agent

We had a great experience with Thom as our agent for the sale of our property. He was extremely responsive, well organised and has great contacts. He kept in contact with us regularly throughout the listing period and worked hard to follow up with potential buyers. Even though we are happy with the outcome of the auction, Thom was honest with us about what to expect and kept our expectations in check. A great experience, thanks Thom!

Buyer review
Thom was very professional
about 4 years ago
Thom was very professional

Going to auction is a stressful situation. Thom however guided us through the process and helped us so we felt confident at every stage.

Seller review
Great experience with a friendly and professional agent.
about 4 years ago
Great experience with a friendly and professional agent.

I had a great experience with Thom selling a property for me a few years back, so I did not hesitate to use him again. Thom’s market knowledge, professionalism and attention to detail are second to none. Over a number of years he has always been happy to answer questions and provide me with advice, allowing me to stay informed and monitor my investment. Thom took all the stress out of selling my property, handling every aspect of the process no matter how small, and keeping me informed every step of the way. Thanks to Thom’s tight marketing campaign and strategy I had a number of offers exceeding my expectations within just a few short days of the first open house. Could not recommend him highly enough.

Buyer review
Unfortunately we didn’t have a good experience with this agent. He would not reply most of the times
about 4 years ago
Unfortunately we didn’t have a good experience with this agent. He would not reply most of the times

Thom was not very professional with us. A good agent should be non judgmental . Professional and polite to this clients. I had trouble communicating with Thom, sound him very unfriendly and not at all helpful with the process of buying a house. The house was in a mess when we had the final inspection, I mentioned this to him and the sellers had their stuff all over the house yet. Thom said settlemt has not happened yet so the sellers can leave their things all over. One day later after settlemt. We ent in. Rusbbish still elf tbh I’d, their belongings still left everywhere, the walls were covered with holes and dirt . The oven and kitchen was dirty. Floors were not even vaccumed. A good agent should take responsibility towards the buyer and the seller , not just favours the seller. Now we have moved in and found the heating and aircon doesn’t even work. Which is super dishonest and the agency should have mentioned this to us.

Seller review
Highly professional, excellent communicator and delivers
about 4 years ago
Highly professional, excellent communicator and delivers

Thom is highly professional. His knowledge of the market is great , he is very responsive and made us feel very comfortable thought out this journey. his friendly manner, follow through and updating us throughout the whole process was very helpful. Thank you very much Thom for selling our property, greatly appreciate it!

Seller review
Friendly, honest and timely
about 4 years ago
Friendly, honest and timely

Thom has an open, honest approach. He understood our position and met our needs at all times. He also gave us excellent feedback in the way we presented the home. He also respected our privacy and ensured the home was secure after inspections.

Seller review
Brilliant experience with Thom
about 4 years ago
Brilliant experience with Thom

Thom is a fantastic agent who kept us well informed along the way and has extensive knowledge and experience in the industry. A wonderful experience where he took care of everything. Thanks Thom and team, thoroughly recommend.

Seller review
Brilliant agent
about 4 years ago
Brilliant agent

We have been impressed with every aspect of Thom's level of service. He knows what he is talking about, and dealt with us professionally, respectfully, sincerely, and with careful consideration of us and our property. Thom is personable, easy to deal with, and will give frank advice when needed. We loved that Thom does what he says he will do, and keeps you completely well informed. thank you Thom!

Seller review
Sale of our property 9 Henry Kendal St Franklin
about 4 years ago
Sale of our property 9 Henry Kendal St Franklin

It was great working with Thom and his team. Thom was always available for us during the sale and very knowledgeable about his work and we were very comfortable working with Thom.

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