Thoraya's profile

Thoraya's reviews

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Thoraya has 67 reviewsacross 14 different locations, showing 12.
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Thoraya's qualities as told by our client reviews: dedicated, trustworthy, local expert, honest, responsive, reliable, clear communication.
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Seller review
Thoraya immediately struck me as someone trustworthy
7 days ago
Thoraya immediately struck me as someone trustworthy

I was buying my first apartment, having moved to Australia, and Thoraya immediately struck me as someone trustworthy right after I'd had some poor experiences. She was very patient holding my hand through the bureaucracy and explaining what things meant. She also worked very well with my broker and conveyancer, and was very responsive to any questions I had. Will absolutely keep her number for if I ever need to buy or sell in the future.

Seller review
She was transparent and honest and an excellent communicator
16 days ago
She was transparent and honest and an excellent communicator

Thoraya had an excellent knowledge of the market I was selling in and guided me through the best strategy for positioning and promoting my property. What was wonderful about Thoraya was her persistence and dedication, she opened midweek, weekend rain hail or shine for as long as it took in a challenging environment. She was transparent and honest and an excellent communicator. I recommend her highly.

Buyer review
Thoraya went above and beyond to ensure everything ran smoothly
3 months ago
Thoraya went above and beyond to ensure everything ran smoothly

I had an excellent experience with Jeena & Saacs Real Estate Pty Ltd, particularly with Thoraya, who guided me every step of the way through the purchase of my new home in Melbourne. As I was living interstate at the time, I was naturally a little stressed about managing the entire process from afar. However, from the moment I met Thoraya in person, I knew I was in good hands. She was professional, knowledgeable, responsive, and incredibly supportive throughout the journey. Thoraya went above and beyond to ensure everything ran smoothly, keeping me informed and making what could have been a stressful experience feel easy and manageable. Her dedication, attention to detail, and genuine care gave me complete confidence throughout the process. I am absolutely delighted with my new home and cannot thank Thoraya and the team at Jeena & Saacs enough for their outstanding service. I highly recommend Jeena & Saacs Real Estate Pty Ltd to anyone looking to buy or sell property. You will be in excellent hands! Thank you again, Thoraya!

Seller review
Thoraya's experience, professionalism, communications and honesty was refreshing and comforting
5 months ago
Thoraya's experience, professionalism, communications and honesty was refreshing and comforting

Dealing with Thoraya from Jeena & Saacs to sell my property was great. Thoraya's experience, professionalism, communications and honesty was refreshing and comforting. And best of all Thoraya achieved the selling price within 2 weeks of the marketing campaign. I have dealt with many real estate selling agents around the country and have to say Thoraya was the best of them all. To all owners of Melbourne properties contemplate to sell, I highly recommend Thoraya. Seek her out at Jeena & Saacs.

Buyer review
 Thanks to her dedication, we found the perfect property and felt fully supported
6 months ago
Thanks to her dedication, we found the perfect property and felt fully supported

As first‑home buyers, we couldn’t have asked for a better agent than Thoraya. She was knowledgeable, patient, and supportive throughout the entire process. She responded quickly to every question and made everything smooth and stress‑free. Thanks to her dedication, we found the perfect property and felt fully supported. We’re extremely grateful and highly recommend her—especially to first‑time buyers.

Seller review
Thoraya has been excellent to work with; professional, honest and knowledgeable
7 months ago
Thoraya has been excellent to work with; professional, honest and knowledgeable

Thoraya has been excellent to work with; professional, honest and knowledgeable about the local market. She was highly dedicated to selling my property in a tricky market. She gave me helpful, constructive advice about how to present my property and was always quick to call with status updates and next steps. I would very much recommend Thoraya as an agent.

Seller review
Thank you Thoraya
9 months ago
Thank you Thoraya

Thoraya was an incredible support throughout the process of purchasing my first home. She was consistently responsive, prompt, professional and helpful, and always such a pleasure to deal with. Her knowledge of the market was outstanding and gave me great confidence every step of the way. She made what could have been a stressful experience feel easy and seamless. I can’t thank her enough for helping make my dream a reality — I absolutely love my new apartment. I would highly recommend Thoraya to anyone looking to buy.

Seller review
Thoraya has been amazing from the start.
10 months ago
Thoraya has been amazing from the start.

Thoraya has been amazing from the start. I was after concise, very concrete approach to selling my apartment. She recognised straightaway the main values and suggested the best strategy unlike other agents that I interviewed. She is very professional and to the point. Overall result: win-win sale both for the vendor and the purchaser. If you’re after the agent who cares and pays attention to your needs and requests, Thoraya is the best.

Buyer review
She was relaxed, confident, and thoughtful in considering and accommodating.
10 months ago
She was relaxed, confident, and thoughtful in considering and accommodating.

I had a great experience dealing with Thoraya in purchasing a city apartment. She was relaxed, confident, and thoughtful in considering and accommodating my needs as I travelled from a distance each time I viewed the property. Thoraya demonstrated good knowledge of the property and building, answering all questions put to her, with attention to detail in all the subsequent paperwork and follow ups. Thank you Thoraya

Seller review
Sold and settled
11 months ago
Sold and settled

Thoraya was very knowledgeable on the market for our property, an inner city flat, and was able to point us to similar properties for comparison. The sale happened quicker than we expected, and the price attained was at the high end of our expected range. She always responds to emails and calls promptly.

Seller review
Great Buying Experience
12 months ago
Great Buying Experience

I had an excellent experience with Thoraya. The service was professional and straightforward from start to Finish. The contract was perfectly detailed, and my conveyancer had all the information needed right away, so there was no unnecessary back and forth. The follow-ups were handled very well too consistent but never pushy, which I really appreciated. When it came time to settlement and handing over the keys, everything went smoothly. Thank you Thoraya!

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