Thoraya is the ultimate professional and communicator. She makes you feel at ease immediately and is extremely knowledgeable about the area we bought in. We instantly felt like we could trust her opinion and advice when purchasing our apartment, and could tell she had years of experience in ensuring both client and buyer were well respected, valued and looked after.
Thoraya has exceptional knowledge of the area. She is very sharp and keeps pace with the pulse of the market. She is a fantastic partner for the vendor and puts in the hard yards. Her style and manner convey her natural charm, honesty and integrity. I have partnered with Thoraya as a vendor, buyer and rental agent and know she is the best agent in the Soutbank area.
It was my first time to sell a property and Thoraya made me feel that it was a lot easier than I thought it was going to be. It wasn’t as easy as selling to the first person that viewed the property, in fact there were a lot of interested parties, different offers and Thoraya was there the whole time. She wasn’t pushy, instead she listened to what we wanted, gave some informative advice and she sold the property within our timeframe and for a price we were happy with. Really appreciate all Thoraya did for us and would definitely use her again for buying or selling. Having bought a property previously, if you can find an agent you trust, you stick with them. Thoraya had originally been the agent that we bought the property through. So we did utilise her again and will do so in the future.
Thoraya is one of the most knowledgeable agents in the area. She was an outstanding agent from start to finish. Throughout the process, her professionalism and genuine care were exceptional, and we always felt we were in good hands. Although our price expectations were perhaps a little high given very challenging market conditions, Thoraya achieved a strong result within the range she had advised, even as other similar properties were reducing their prices. On top of that, she saved us thousands in unnecessary advertising costs. We wouldn’t hesitate to work with Thoraya again or recommend her to anyone looking for an exceptional agent who will go above and beyond to secure the best possible outcome.
After I decided to sell it , Thoraya managed every detail , including visits to guide my interior designer for the renovation to maximise my returns. Thoraya attended to every prospective buyer with patience and enthusiasm for a successful sale .
We met with a handful of agents prior to choosing Thoraya, and are so glad we did. While the 'big players' possibly with more prominent branding and names can certainly be smooth and know all the right things to say, not only does Thoraya know the Southbank market and exude professionalism - she is warm, genuine and listens to her clients. Thoraya guided us through the sales process from go to whoa, she never rushed us and always kept us abreast of proceedings every step of the way - particularly when the market took a turn and things seemed like they may not go our way, she held strong and achieved what we believe was a great result despite this. Highly recommend!!
Thoraya sold me my apartment back in 2017. I was so impressed by her knowledge and expertise I engaged her to sell the apartment in 2024. As I no longer live in Melbourne, I needed someone reliable to manage the sale. Thoraya was excellent in all aspects of the sale including marketing, inspections, negotiations with the tenant and purchaser, and finally settlement. She was very active and responsive throughout. Highly recommended
We had a fantastic experience working with Thoraya as our real estate agent. Her expertise and deep knowledge made all the difference, and her personable approach and constant availability made us feel like her top priority. Best of all, she secured an excellent sale price for our property. If we ever sell again, Thoraya will be our first call!
After purchasinga property in 2020 with Thoraya and being very impressed with her I have sold 2 properties with ther the most recent in Southbank. In difficult conditions she got me a good offer an helped me negotiate even higher. She literally worked on the deal until a few hours before she caught an international flight. I cannot rate Thoraya highly enough and their market fees are also very favourable.
Thoraya is an exceptional real estate agent who made my first home purchase smooth and relatively stress-free. Her genuine nature and punctuality stood out, ensuring every step was handled with care and professionalism. As this was my first time through the buying process, I had many questions and Thoraya was always happy to hop on the phone for a chat. I highly recommend her for anyone looking for a dedicated and trustworthy agent!
Thoraya and Riaz managed my rental property for close to 6 years prior to facilitating its sale in 2024. I never experienced any major dramas with any of the tenants they put forward. They treated my property as if it were their own - carefully filtering tenants and ensuring any minor issues that arose was promptly and efficiently dealt with - whilst ensuring a seamless transition between tenants. Their inner-city market knowledge is comprehensive and second to none. They seem to always hit the mark and meet the expectations set - whether it be a rental rate or a sale price. Their communication with myself and other stakeholders was always clear, succinct and congenial. I wish them continued success! Highly recommend them as your next property manager!!
We have achieved our target sales price & very happy with the experience throughtout the sales process which was conducted in a professional manner. I would certainly recommend Thoraya to sell your property.
