Thoraya's profile

Thoraya's reviews

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Thoraya has 67 reviewsacross 14 different locations, showing 12.
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Thoraya's qualities as told by our client reviews: dedicated, trustworthy, local expert, honest, responsive, reliable, clear communication.
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Seller review
Hassle and Stress Free Sale
over 2 years ago
Hassle and Stress Free Sale

I recently sold my property in Southbank through Thoraya from Jeena & Saacs Real Estate after searching online for no sale, no fee agents. This is the third home ove sold in the past 7 years and Thoraya was the best agent I've dealt with thus far, providing a stress and hassle free experience. Everything was easily explained, planned out and communicated throughout the entire process. I would utilise the services of Thoraya again if I were to sell another property in the vicinity of Melbourne's CBD or inner southeast. Thank you.

Seller review
Excellent service and sale result
over 2 years ago
Excellent service and sale result

From the moment we asked Thoraya to be our agent she went above and beyond to make sure we were informed every step of the way. Her price offer was competitive compared to other agents we spoke to and she gave us confidence that a sale could be achieved for the reserve price that we wanted to set. Thoraya provided sound advice when staging our apartment which was reflected in strong turnout from prospective buyers throughout the campaign. She remained resolute during negotiations with prospective buyers and ensured that a sale was achieved for a price that we were very happy with. We are so happy that we chose Thoraya as our agent and we couldn't recommend her services any more highly!

Buyer review
Genuine and clear communication
over 2 years ago
Genuine and clear communication

Thoraya was the selling agent for my recent property purchase. She was easy to deal with and provided clear lines of communication to the vendor with regular updates.

Seller review
Trustworthy and dependable to navigate any hiccups
over 2 years ago
Trustworthy and dependable to navigate any hiccups

Thoraya has a unique approach with her no sale no charge private sales - which works for me because I wasn't sure if I wanted to sell and I was not physically in Melbourne. I entrusted her with the keys to my apt and she pretty much facilitated everything, with updates every step of the way. She paid a lot of attention to detail, caught mistakes made by muppets and dealt with frustratingly slack strata manager. Thoraya gave sensible advice to overcome obstacles, which showed her in-depth experience. Overall, it's been a pleasure to work with Thoraya to achieve the sale that I am happy with.

Seller review
Great experience
almost 3 years ago
Great experience

Thoraya worked extremely hard to sell our apartment in this very challenging times after consecutive rate rises. Our apartment was our very first home and we are glad that it will go to another homeowner that will cherish it as well. Thanks to Thoraya we managed to achieve a successful sale and will not hesitate to recommend her to anyone that is looking for an agent to sell their property.

Seller review
Great experience that was above my expectations.
almost 3 years ago
Great experience that was above my expectations.

Thoraya was helpful and accurate in assessing my property for sale in a timely manner. All questions and feedback during the sales campaign was responded too quickly with a never a problem response. Thoraya was able to secure a quick sale of my property that was above my expectations.

Buyer review
Can definitely recommend
about 3 years ago
Can definitely recommend

Great service throughout my purchase. Always a pleasure dealing with Thoraya.

Seller review
I definitely recommend Thoraya Jeena for any of your real estate needs.
about 3 years ago
I definitely recommend Thoraya Jeena for any of your real estate needs.

Thoraya and her team worked tirelessly to support me throughout the entire process from renting to selling my investment property and ensure delivery of a successful outcome. Even through my personal and health issues she gave me advice, support, encouragement, comfort and strength. Thoraya went above and beyond for me, always responded quickly to my calls, texts and emails, she was attentive, professional and resolved my problems and concerns quickly. I highly recommend Thoraya and her team at Jeena & Saacs. I can't thank you enough for all your help and I'm grateful that you are my agent.

Seller review
Gold medal service!
about 3 years ago
Gold medal service!

Thoraya first impressed me when she sold me this Melb apt in 2007 so it was easy to choose her to sell it for me, esp that I live in Perth. She was thorough, supportive, knowledgeable, professional and ready to respond to any question. As I had just lost my hubby she was also super sensitive and understanding that I needed help. She advised me what to do to best prepare for sale and even found the tradies for me. And to top it all she got me the price I was after in super time. I would engage Thoraya again in a heartbeat and wish she worked in Perth for when I sell my home. I would score her 15/10!! Thank you Thoraya!

Seller review
High grade level of service, communication and professionalism throughout the entire campaign 10/10
about 3 years ago
High grade level of service, communication and professionalism throughout the entire campaign 10/10

Absolute delight to work with Thoraya, her dedication and commitment to her vendor is amazing. In these difficult times there was no pushing to drop my price for a quick sale. She maintained the integrity of the campaign as we saw unprecedented interest rate rises and Thoraya successfully found a buyer including selling my property above the previous price sent for a similar property in the same Building.

Seller review
Extremely Professional Service
about 3 years ago
Extremely Professional Service

Thoraya came highly recommended and well and truely lived up to that reputation. We were impressed with Thoraya’s lovely manner and professionalism from the moment we spoke to her. She made us feel comfortable enough to just sit back and let her do her thing-and that led to a timely and brilliant outcome. We have no hesitation in recommending Thoraya to others.

Buyer review
Transparent, communicable and accessible.
about 3 years ago
Transparent, communicable and accessible.

Our experience in dealing with Thoraya was simple and clear. She was direct and helpful throughout the process.

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