Tom Gu

Tom knows what he is doing, and very knowledgeable about the market, knows around the surroundings, very happy with his service .

Working with Tom was fantastic! From our first meeting, he curtious, on time, professional, knowledgeable, and genuinely cared about getting us the best result. Tom helped stage and clean our unit beautifully, priced it strategically, and helped us close in before auction day. Thanks to Tom's negotiation skills and advice we got an offer we were happy with after expert communication. If you want a smooth, stress-free sale, I highly recommend Tom Gu

Tom is a professional gentleman, who works very hard for both the vendor and buyer. Nothing is too much trouble for him. He is a pleasure to deal with.

I would like to sincerely commend Tom for the exceptional level of professionalism and dedication he demonstrated throughout the sale of my property. From our very first interaction, it was clear that he possesses not only a deep understanding of the market, but also a refined strategic approach that sets him apart from others in the industry. Tom’s attention to detail, impeccable communication, and unwavering commitment to achieving the best possible outcome were evident at every stage of the process. He navigated each step with confidence and precision, consistently providing insightful advice and ensuring that I felt fully informed and at ease. His ability to anticipate challenges and respond with effective solutions truly reflects his experience and expertise. What impressed me most was his relentless drive and genuine passion for delivering results. He approached the sale with a level of care and determination as if it were his own property, ultimately exceeding expectations. The entire experience was not only seamless but also remarkably reassuring. I have no hesitation in offering my highest recommendation for Tom to anyone seeking a top-tier real estate professional who combines integrity, skill, and outstanding results.

Throughout the offering and buying process, Tom had been quite pushy in the process to a point it become a bit unreasonable. We were pushed to sign the contract at our first inspection, late night message and another follow-up the next early morning. Given that we are experienced property investors, I have not seen agents like this since the good old days. I have also been informed multiple times rental return is $800 when it was actually $790, strata were $1600 when it said $2000+ on the contract. Strata report given was old and for a different block on unit in the same complex. Holding out strata information & minutes, we ended up ordering our own report and minutes and found out some strata related concerns and upcoming items. In the meantime, being pressuring to signed and put down a deposit in the name of "my own good" and assurance. My wife and I have every intention to buy but just need to assess for any unforeseen cost or safety concerns for our 2 little ones. The whole process was simply exhausting needing to uncovering the basic information every step of the way, even for an experienced buyer like us. I will not even go into the selling techniques, was one side conversation to list all the private school in the area, even though we repeatedly told him our little is already enrolled in a school, to a point where we gave up and just nodded and say yes. When we walked in our second arranged inspection, the tenant was in the property, we didn't feel comfortable walking around or inspecting the place at all. We were caught off guard as this had never happened to us in any of our purchase in the pass. If this is the work ethics and techniques this agency uses to sell, I will try to avoid dealings this LJ Hooker branch in the future. Let alone having them representing me in selling or managing my properties in the future.

During my recent dealings with a solicitor and vendor, Tom Gu was an excellent real estate agent. His professionalism, clear communication, and thorough approach made the process smooth and stress-free. I highly recommend Tom to anyone needing a reliable and diligent real estate expert.