Huge thank you to Tom for helping me sell my property. During the current downturn market, his deep local knowledge and strong negotiation skills really shone through. He was always punctual, completely transparent, and communicated clearly every step of the way.
Demonstrated courtesy and openness about the status of the unit and its benefits and current issues to enable us to make a decision to on the purchasing the unit.
Tom, shared his local knowledge and experience in a manner that gave us great comfort and confidence in deciding to purchase. He went out of his way to allow us to revisit the property and was never overpowering. We grew to trust Tom and his rely on him. I would use Tom to sell out property and would recommend him to any seller.
I met Tom Gu a few years ago when he was selling other units in our building complex. We discussed the option of him representing my wife and I in the sale of our unit. From time to time we saw each other in passing and always discussed our plans to sell. 3 years later, we finally engaged Tom to sell our home. Despite the market being in a particularly difficult state over the last 3 months, Tom successfully managed to find us a committed buyer. We will be settling on the 24th September 2026 and moving on to our new home. Thank you Tom
Tom knows what he is doing, and very knowledgeable about the market, knows around the surroundings, very happy with his service .
Working with Tom was fantastic! From our first meeting, he curtious, on time, professional, knowledgeable, and genuinely cared about getting us the best result. Tom helped stage and clean our unit beautifully, priced it strategically, and helped us close in before auction day. Thanks to Tom's negotiation skills and advice we got an offer we were happy with after expert communication. If you want a smooth, stress-free sale, I highly recommend Tom Gu
Tom is a professional gentleman, who works very hard for both the vendor and buyer. Nothing is too much trouble for him. He is a pleasure to deal with.
I would like to sincerely commend Tom for the exceptional level of professionalism and dedication he demonstrated throughout the sale of my property. From our very first interaction, it was clear that he possesses not only a deep understanding of the market, but also a refined strategic approach that sets him apart from others in the industry. Tom’s attention to detail, impeccable communication, and unwavering commitment to achieving the best possible outcome were evident at every stage of the process. He navigated each step with confidence and precision, consistently providing insightful advice and ensuring that I felt fully informed and at ease. His ability to anticipate challenges and respond with effective solutions truly reflects his experience and expertise. What impressed me most was his relentless drive and genuine passion for delivering results. He approached the sale with a level of care and determination as if it were his own property, ultimately exceeding expectations. The entire experience was not only seamless but also remarkably reassuring. I have no hesitation in offering my highest recommendation for Tom to anyone seeking a top-tier real estate professional who combines integrity, skill, and outstanding results.
Throughout the offering and buying process, Tom had been quite pushy in the process to a point it become a bit unreasonable. We were pushed to sign the contract at our first inspection, late night message and another follow-up the next early morning. Given that we are experienced property investors, I have not seen agents like this since the good old days. I have also been informed multiple times rental return is $800 when it was actually $790, strata were $1600 when it said $2000+ on the contract. Strata report given was old and for a different block on unit in the same complex. Holding out strata information & minutes, we ended up ordering our own report and minutes and found out some strata related concerns and upcoming items. In the meantime, being pressuring to signed and put down a deposit in the name of "my own good" and assurance. My wife and I have every intention to buy but just need to assess for any unforeseen cost or safety concerns for our 2 little ones. The whole process was simply exhausting needing to uncovering the basic information every step of the way, even for an experienced buyer like us. I will not even go into the selling techniques, was one side conversation to list all the private school in the area, even though we repeatedly told him our little is already enrolled in a school, to a point where we gave up and just nodded and say yes. When we walked in our second arranged inspection, the tenant was in the property, we didn't feel comfortable walking around or inspecting the place at all. We were caught off guard as this had never happened to us in any of our purchase in the pass. If this is the work ethics and techniques this agency uses to sell, I will try to avoid dealings this LJ Hooker branch in the future. Let alone having them representing me in selling or managing my properties in the future.
During my recent dealings with a solicitor and vendor, Tom Gu was an excellent real estate agent. His professionalism, clear communication, and thorough approach made the process smooth and stress-free. I highly recommend Tom to anyone needing a reliable and diligent real estate expert.
Tom Gu was an exceptional real estate agent throughout my recent property transaction. His industry knowledge, negotiation skills, and effective communication ensured a smooth process and an excellent result. His passion for his work shone through and made the experience both reassuring and enjoyable. I highly recommend Tom to anyone looking for a professional and dedicated real estate agent.
