Tom has always been proactive and patient in addressing our questions during the process, and was very helpful in arranging the several times of inspections for us before we made our decisions. Great service attitude.
Tom Gu was recommended by our friend and we really appreciated his professionalism during the whole selling process. He has been very patient and calm when some challenges happened and working hard to sort it out and provide solutions. He is the person that you can trust and reply on. Highly recommended!
Tom helped us heaps with the purchase of our new place. Being both patient and pleasant, we were delighted by his knowledge on the property and his offers to show us around each time. He was responsible, following through from beginning to end and is always quick to advise us on any questions we had. He was also very professional in the way he assisted in communication between seller and buyer, ensuring both sides are happy and satisfied with the experience. Not to mention that he never fails to go out of his way to help, couldn't have done it without you Tom!
Sold my property pre Auction with good price. Tom given helpful advice to put the property on the market at right time. Explain all the advantage and potential value to the buyers and work out the best price for us. Very professional. Highly recommended.
Tom provide me with a professional services when dealing with real estate and from all aspects, Tom's experience in the market and his knowledge and kind heart makes the whole process a lot easier for buyer and seller. I highly recommend Tom when it comes to property matter, I know I will again.
We talked to a few agents selling our apartment in St Ives, Tom is the best-prepared agent explaining very specific market data and comparables and the expected market value for our property. He also introduced the styling company which did a good job with a reasonable fee charge and it really made the property look different and added value to it. While the property was on market, we always received prompt buyers' feedback from him after each open inspection and he would suggest further strategies based on the current market condition. So finally, we achieved our expected price with the help of Tom. Overall, Tom is a very detailed person, by appointing him as the agent, you will have peace of mind. Would highly recommend if you want to sell your property! George & Angela
Tom was professional and engaging. He was helpful and went out of his way to enable the transaction to run smoothly.
Tom provided very professional service before, during and after sales. He provided me real-time updates during the property sale and worked hard to achieve good result. Highly recommended him.
Tom is one of the best examples who are dedicated exemplars of their prefessions. He is knowledgable, experienced and insightful in property industry. And he is approachable, patient and candid towards his clients. He devotes a great amount of research and action into the projects that he is trusted with. His actions are swift and efficient. And the results fully meets and exceeds clients’ expectations. If you have any interest in property to be handled by a true professional, Tom is your first choice.
Tom from Stone has helped me to acquire my first investment property in St Ives through his thorough knowledge of the local market and excellent communication with the vendor, which has essential to achieve mutual benefits for both parties. I highly recommend Tom to all my friends who are looking for buy and sell properties in upper north shore. Thank again Tom.
Tom provided an excellent and understanding service. His knowledge of the property and my requirements made the purchase more pleasurable
I bought a home recently through Stone real estate, where Tom represented the vendor. Even though we were on opposite sides of the negotiation, I always found Tom honest and helpful, and felt comfortable he was giving me honest updates about where I stood in the process. Since the sale, Tom has continued to be very helpful, providing access to the property so I can take measurements and work out what I need to do when I move in.
