Von is an excellent and highly personable agent. A skilled negotiator, she deftly steered us through a complex selling arrangement with aplomb, and provided valuable advice on the market. We've already signed her up to handle the sale of our two other properties. She is cheerful, courteous and prompt and has the backing of a great team. We love her!
It is difficult to know where to begin when writing a testimonial for such a warm, caring and above all, honest professional like Vonnie Barnes. In our search for the perfect home, I came across Von Barnes. Firstly, I noticed that she wasn’t pushy, but rather determined to help the buyer find the house they wanted and within their price range. Secondly Von was never concerned when I rang her numerous times to make an appointment to see the house with various friends and family so that I could obtain their opinions. If Von couldn’t make it, she arranged for someone else to be there and it never seemed to be a hassle. As a Victorian, I was aware of termites, but Von was able to give me a lesson on termites and make me aware of what had to be done prior to buying a wooden home. When we found the ‘right’ home, Von was quick to point out where things needed to be fixed and these were written into the contract to ensure everything was perfect before settlement. Like so many people, we had some hiccups with the bank, nearing settlement but we never had any issues with Vonnie, and Pinnacle Properties. Infact, Vonnie sent us messages including a photo of the house on the day that we were able to go unconditional. My husband and I were so appreciative of this. Leading into settlement, Von was able to provide us with the names of the builder and electrician who were used during the renovation stages. My husband and I would like to use the same people as we plan to further renovate the home. To sum up – Von aims for a win/win situation. She acted with the utmost professionalism and testimony to this, is the fact that the buyers, the sellers and Pinnacle Properties all felt great on the day of settlement. If we were to buy again, we would now use Von as the buying agent.
We were absolutely delighted to deal with Von Barnes and her team at Pinnacle Properties. They were extremely professional, their assessment of the sale price was spot on, and as a result we sold our home with confidence. Their advice on presenting the property ready for sale was helpful, and again professional in assessing what the market would like to see. Having dealt with other real estate agents, in comparison Von was honest, and precise in how she expected the sale to proceed, and therefore reduced our anxiety, which has not been our previous experience with other real estate agents. Pinnacle Properties is, in our opinion the top real estate agency in Brisbane.
I can't say enough about Von. professionalism, true caring nature, and extensive knowledge/connections. She brings all these qualities to the table for her clients, in the real estate transaction. I liked Von instantly on the first day that she was just showing the house to me. She is honest, helpful and kind at the same time. Being honest in this industry is quite rare unfortunately and I feel so lucky that someone like Von was the one I dealt with. She answers her phone and replies to text instantly. Even during the Christmas holidays and even after my settlement was finalised. Throughout the whole process Von was responsive and thoughtful in her recommendations to me. She is the most service-oriented realtor I have heard of. When there was a small hiccup on my settlement day and I was extremely upset and worried, she was my true miracle. She talked to lawyers then talked to the land lord and sorted all the problems out without me even asking her to do so. She handed the house key to me before the settlement and with zero interest cost to me. Von, doesn't forget you once the deal is done. I have called her regarding my phone and internet connection, blinds, the house builder guarantee and antenna services, among other professionals. She has always come through with excellent, timely recommendations and problem solving attitude. To this day, she always makes me feel like helping me is her highest priority. Von and her team provide excellent, personalized service. I highly recommend their team for your real estate transaction.
Dear Potential Seller / Buyer, Both myself and my partner were very happy with the team at Pinnacle Properties and especially with Von Barnes. We chose Von / Pinnacle Properties on referral from a close friend, who also utilised Pinnacle Properties / Von's experienced and knowledgeable Team to complete the successful sale of their property. There is an over- abundance of Real Estate Agents that want to sell your home, make all the (unrealistic) promises and so "tell you what you want to hear"- then never deliver! So If you want to work with a Property Agent of the highest integrity, honesty and with excellent skills / understanding of the property market- as well as maximise your properties worth- then we recommend that you only use Von and here Team at Pinnacle Properties. Kind Regards Peter Woodford (Managing Director) LSM TECHNOLOGIES PTY LTD QUEENSLAND 4073 AUSTRALIA Web: www.lsmtechnologies.com.au
We have had a very good relationship with Von and her team from Pinnacle Properties and would Not hesitate to use them again if we ever needed to sell our property in the future. A special thanks must go to Ian Irving (the accountant) acting as a Sales rep, Great job Ian, looking forward to drinking some red wine with you. Cheers Team . Regards Gary Bettcher and Thelma Bretherton.
Von was great to deal with, thank you for your professionalism and assistance with our purchase.
Von Barnes was recommended to us by The Family Home Experts as an agent worth dealing with. We had been burned more than once by agents in the past and were very distrustful. I’m so glad Von was recommended to us. This is an agent that truly wants the best outcome for her clients. We were in a difficult position with our property and Von was always available to contact and open to helping us through our whole situation. I would gladly recommend Von and her team to anyone requiring assistance with real estate.
Impeccable service and attention to detail resulted in multiple offers and then a sale within 5 days of listing. Unbeatable!
Von and her team at Pinnacle have delivered as promised. From my first meeting with Von i felt comfortable with openly discussing my future Real Estate goals to sell, move then build in a rural setting, and how selling my current home quickly without loosing out on financial return was important. All of the team at Pinnacle I met with have useful experience in their selected areas, communication has been consistant with reporting sale and open house progress reporting, all delivered with a confident and stress free approach. Von's market knowledge and understanding of who the potential buyers were and how to market to them really nailed the original sale brief, the property settled on a price Von had predicted and under the average time for this suburb.
Von and the team at Pinnacle Properties provided a very personalised service that was one of a kind. Von committed the time to understand our needs and relate to our personal situation. She provided the utmost support and encouragement throughout our journey. Von and the team did such a great job with selling our house, we had two offers within 6 (roughly, can’t really remember) days and a contract within 8 days (again not real sure on timeframes). I would highly recommend the Pinnacle Properties team!
Von and Jac were extremely nice and loving best real estate agents ive had the pleasure of meating and would definitely buy another house through them.
