We have moved several times in the past and we were completely amazed at the level of service and professionalism of Von Barnes from Pinnacle Properties. Her warm and caring personality and honest and thorough attention to detail reduced the stress usually associated with purchasing the right property. We have no hesitation in recommending Von to any potential Seller or Purchaser
Von and her personable team at Pinnacle Properties made sure that all our needs where met. From our first meeting nothing was too much effort. Von's warm and kind nature made us feel at ease giving us the ability to focus our attention on other things. Making every moment count, Pinnacle Properties where prompt and ready to assist wherever they could and we knew that we only needed to say things once and they would be taken care of. They made what can be a stressful time in one’s life more about focusing on the future and taking care of our growing family. We cannot thank them enough for selling our house in what felt like moments after going to market. We highly recommend their personal and professional approach. Warm regards, Patrick and Nicole
From the start the service was very professional, and communication and updates were excellent. The sale went through very smoothly and the support from the other members of staff was great. I would recommend the services of Von and Pinnacle Properties to any person looking to buy or sell. Very happy customers Sean and Bernadette
We would like to thank you, Von and your team at Pinnacle Properties for looking after the sale of our property recently. You not only went above and beyond any of our expectations in regards to the sales process but nothing was too hard and you made sure that things went smoothly. We love your personalised service and your honesty and would not hesitate in recommending you to other prospective clients, they will be in safe hands! We sincerely thank you again for your assistance, we greatly appreciate it! Best Regards, Kylie and Marcus
We bought our current home through Pinnacle Properties and would like to commend them on the high quality services we experienced throughout the process. Von and her team definitely set themselves apart from the rest of the crowd with their friendly and positive personalities, combined with extensive understanding of the local markets. Once again our utmost gratitude to Von for the extra effort and support which finally saw us through the slightly bumpy journey to settlement. Arthur Ting and Jean Huang
Von helped us the entire buying process throughly with pride and responsibility. She gave us clear & transparent answers for every small & big questions throughout the process very fast. Celebrated our settlement day on the site with surprise gifs! Leveraged all her connections for smooth transitions (building & pest inspections, termite control...etc), she took care of repairing window glass even after the settlement. And not to mention, her super friendly & lovely personality made us feel comfortable & relaxed when dealing with pile of documents & anxious uncertainties. She's a very lovely person and a top-notch real estate agent I'd recommend to anyone buying/selling a house!
Von was the first agent who offered for us to come into her office and complete our offer/ contact, as we were first home buyers the extra guidance and support was just what we needed. She took the time to explain the steps and communicated thoroughly from the moment we saw the property right up to her handing us the keys. It's obvious Von has an extra level of care for her clients weather you are buying or selling & we can say this way of business was a refreshing change. Von adds a personal touch, no matter how silly the question Von makes an effort to make sure you are comfortable & happy. If any other agent had this property I can guarantee we would not be home owners right now, Von went out of her way to open the property 2 hours prior to the open home time just so I could view it on my way to work that morning. If we didn't get to view that day we would have definitely missed out on the property. We have not met another agent willing to help out like this her never say no policy creates a two horse race, Von out in front and everyone else somewhere back in the field.
Hi there! My husband and I wanted to pass on our sincere thanks to Von Barnes and her team for their amazing efforts when we purchased our house. We were first home buyers, and Von made the whole process a lot less nerve-racking than I'm sure it would have been, were it not for her constant assistance, availability and cheery attitude. We appreciated her and her team's efforts so much - they made it a fun and exciting time and were always ready to answer any questions we had. We were delighted on settlement day to meet Von and the team at our new house and be presented with incredibly thoughtful gifts along with the keys. Von was an absolute pleasure and I can't recommend her services highly enough. Best regards
Bought our new home with Von last year. She was so helpful, fair & communicative throughout that when my partner sold her previous house, Von was the first (& only) estate agent we considered. Again, outstanding service. Fast forward a while, and it was time to sell my previous place too. Guess who got the job? Simple. - Von. I'm not necessarily one to heap praise upon others, but she has been one of the few truly genuine people I have come across in real estate. Could not recommend more highly, buying or selling (& we have done both!). Oh. And I should not forget to mention the others we have dealt with there. Such as Cherie, Ian and Tiana have all been wonderfully helpful over the course as well.
I am very pleased to have this opportunity to thank Von and her team at Pinnacle Properties for the very professional way they handled the sale of my property. From the outset we worked as a team so that I would have every chance of getting the price I was asking. The aspect of Von's approach I appreciated the most was the written list of items that I needed to address before the house went on the market. The help didn't stop with the presentation of this list. There were follow-up phone calls and visits to check on my progress, a network of helpers to draw on, and assistance with preparations for the photo shoot. The photos themselves were marvellous and eye-catching advertising. Von's aim was to have the house presented in such a way that a prospective buyer would fall in love with it one day, sign the contract the next, and want to move in the following weekend. The sale happened almost that quickly. Once again, my heartfelt thanks.
Von Barnes is the most down to earth woman I have met. Not only a brilliant Agent with extensive knowledge but a beautiful soul. Von Barnes was delightful and kept in contact often with the sale of my property. I will most definitely refer Von Barnes for all future references and look forward to dealing with her again whether to buy or sell
