Overview of Buchanan, NSW, 2323

After having some less than average experiences with agents out of state, when our rental property in Gillieston Heights came up for rent we interviewed so many agents in the area to make sure we were in good hands. BOY did we make a great choice. Nicole and her team at Valley Estate Agents are hands on, proactive and true gatekeepers of our properties. From fast communication to high quality tenants, detail oriented tech based inspections and reporting, as well as the friendly, accountable and accessible team at the ready. I'm thoroughly impressed with the quality, morals and standards of VEA. They are avocators for both tenant and landlord (which is so important), full of up to date knowledge and take the stress out of property investing. Things always pop up with property management, but I feel good knowing that when they have, I know about it quickly with an offer of help and its not swept under a rug which keeps all parties happy. I've put so many people onto them already and wouldn't hesitate to recommend anyone else who needs a professional on their investment team. Many thanks!

My experience with Eastern Valley Real Estate has been terrific, as they have successfully managed and rented two of my properties while I am living overseas. They maintained excellent communication throughout the process, keeping me fully informed of all viewings and applicant progress. The team expertly managed the open days and handled the entire transition for new tenants, including representing my interests by attending the handover process with the builder. Their proactive approach and professional advocacy have provided complete peace of mind, making the management of my international assets simple and stress-free.

We chose to work with Valley Estate Agents as our property managers and it's been a great experience. Nicole Ansell is incredibly personable whilst still maintaining prompt and professional communication, efficient property organisation, and is results driven whilst still being considerate and empathetic to renters.