Agencies in Crace, ACT, 2911

From the very beginning, the experience was excellent. I had previously worked with the viewing agent through LJ Hooker, so she already understood what I was looking for. She was always polite, friendly and kind, which made the inspection process smooth and comfortable. The housing manager who completed my tenancy sign-up was equally impressive. She was friendly, knowledgeable, professional and kind, and took the time to explain everything clearly and answer my questions. The customer service was outstanding from the initial property viewing right through to signing the tenancy agreement. The whole process was efficient, well organised and made me feel valued as a tenant. I would happily recommend the team to anyone looking for a positive and professional rental experience.

Taylor has been communicative and supportive in every step of our move into our new rental. She has gone above and beyond to respond to inquiries, even sending through an email after business hours. We're very happy with the house and Taylor!

The 2 agents at the open were friendly and helpful. After applying my experience was also excellent- Taylor is obviously brilliant at her job - the process was quick and easy and I feel assured that everything is very well organised.

I have leased out a property with Peter Blackshaw and have found them to be excellent. They took the extra steps to make sure we got the maximum rental amount that was achievable, worked tirelessly around the clock to find the right tenant, and have always reached out with a personal email or call whenever things like property maintenance is required (unlike some bigger companies which just run these things via links to clunky apps these days). Their rates/fees were also very competitive and actually lower than some of the other larger real estate chains, while still offering much better and a more personalised level of customer service. I would highly recommend them to others.

Kristy did an excellent (and very efficient) job of leasing my apartment in Belconnen. She was available, at all hours, to answer my questions and provide me with information about the services offered by Peter Blackshaw Gungahlin. She was also extremely quick in getting the apartment on the market and tenanted at an excellent rental price. Kristy was recommended to me by two seperate friends who had rented from her. I unreservedly extend my recommendation for her property management services also.

I first dealt with Peter Blackshaw Real Estate Gungahlin (PBG) when we purchased our first property in Amaroo in 2006. We sold that property in 2015 again using PBG as the managing agent. The selling experience was fantastic, Michael and the team were simply brilliant. A professional auction campaign with the property sold under the hammer above expectations. I cannot rate their sales division high enough. Given great past service, in 2018 I tapped into their property management division to look after our investment unit in Harrison. The team again was brilliant. First open house we had tremendous interest and I received solid advice from Craig on the right tenants to pick from. As I don't live in Canberra, I rely on PBG (especially Craig) to look after the place and he and the team have not let me down. From inspections, to rent management processes to just asking them for random maintenance assistance PBG have always acted professionally on my behalf. The tenants to must be happy as they have requested a 2 year extension on the original 1 year lease, always good news for an investor! I don't normally do business reviews but when you get good service then that business needs to be recognised for that.