Agencies in Crace, ACT, 2911

Reliable people to work with, very prompt responders, had great market analysis and experience

I am writing this review strictly to commend my property manager, Frankie Droulias, for her outstanding professionalism and personal dedication. This feedback is SOLELY on Frankie as an individual and professional. After maintaining a 10-year relationship with this agency, I was compelled to leaving due to the appalling, ignorant, and dismissive behavior of former/departed staff who filled in after my most wonderful and amazingly reliable original manager of many years went on maternity leave. I was constantly met with excuses of being "too busy" or "understaffed," which resulted in ongoing issues and left me feeling completely undervalued as a long-term client. Please note that those hopeless staff are gone. When Frankie took over, this miracle worker angel completely turned things around. Even though she is just as busy as anyone else, she never uses it as an excuse. She is all about getting things done to a high standard and focuses entirely on quality. Crucially, Frankie treats clients with absolute fairness and respect; she will never put a client in a corner in a discriminative way. She is highly skilled, deeply serious about her work, and echoes the high standards of the wonderful property manager I had years ago. What sets Frankie apart is her genuine care: she takes full responsibility, provides reassurance, and consistently follows through on her word. Frankie is exactly what this industry really needs, and I applaud her. Thank you so much, Frankie. You are an absolute star, a strong rock for us landlords, a kind wing for tenants and a huge credit to your profession! How about an impressive extra bonus for her awesomeness or perhaps let her own some of the company? You won't regret it!

All my dealings with Lj are always ones that leave me happy. They are amazing communicators, timely, professional, very knowledgeable, friendly & empathetic. I could not recommend the Belconnen team enough - Taylor the Property Manager and Jeanette & Effie from the leasing team are all amazing people.

I am happy with ARCHER. My unit has been rented on time.

The agency is easy to approach and are constantly updating us with the progress and provide valuable suggestions.

I have recently rented out my brand new apartment through Archer real estate and have been dealing with Chelsey. She has been FANTASTIC!!! She is so kind and always willing to help! She kept in constant contact with me through every single process and has made my first time as a landlord a total breeze. I would highly recommend Chelsey to anyone wanting to rent their property out!

From the very beginning, the JW property manager was incredibly responsive and attentive to our needs. They listened carefully to our concerns and preferences and worked diligently to find a tenant who was the perfect fit for our property. Throughout the process, they kept us updated with regular communication and provided detailed reports on the progress of the search. Once a tenant was secured, the property manager continued to provide exceptional service by handling all aspects of the lease agreement and ensuring that the tenant was happy and satisfied with the property. They were quick to respond to any issues or concerns that arose, and were always available to answer questions and provide guidance. One thing that really stood out to me was the property manager's attention to detail. They were meticulous in their inspections of the property, ensuring that everything was in good condition and addressing any maintenance issues promptly. They also kept detailed records of all transactions and communications, providing us with peace of mind and a clear understanding of what was happening with our property at all times. Overall, I cannot recommend JW property manager highly enough. Their professionalism, expertise, and dedication to providing excellent service truly set them apart, and I would not hesitate to work with them again in the future.

We recently needed to rent one of our properties short term (6 months furnished). Ellie at Jonny Warren properties was so helpful in getting everything sorted, and finding a tenant was so quick and easy! We already use them for multiple properties and will continue to!

Mel was great and was able to find tenants quickly. She is so easy to deal with and great with communication and her knowledge of the rental market! Wouldn’t use any other agent! Always a pleasure to deal with.