Agencies in Dianella, WA, 6059

Dealing with so many people when trying to deal with this company is a frustrating and time wasting exercise. We have been use to dealing with one person for finding the tenant, sorting out work orders or discussing finances, this experience of one separate person for each job is really frustrating. The communication could be better. We would not recommend this company if you are a landlord. We have had rentals for years and never felt like this before.

I appreciate the effort my agent being Donna Kubiak goes to for us. She always looks after us. The personal attention she gives us in theses days is VERY r rare ., I think Exceed is very lucky to have her as an employee.

Mostly positive as mentioned above. The only negative was the market knowledge; the recommended and estimated rental value was far lower than I had anticipated. I was intimated $800-850 but initially I was thinking the low $900's. I took the recommendation on board and compromised on $880. I feel that I have been vindicated by the number of inspection groups and 9 applications in the first weekend. My suggestion is that the leasing consultant takes the trouble to see and feel the property instead of just comparing houses with similar specification (eg 4X2). Unfortunately, the property manager was on leave, otherwise she (Donna) could have been part of the conversation.

house was rented on one home open and tenants moved in within the following week everything ran very smoothly

Ross Realty were extremely professional and efficient in securing excellent tenants for my property. Their team took a thorough and diligent approach, including comprehensive reference checks and consistent follow-ups, which gave me great confidence throughout the process. They were clearly focused on finding the right tenants, not just filling the property quickly. I was very impressed with their attention to detail and smooth handling of the entire leasing process. I would highly recommend Ross Realty to any landlord looking for a reliable and high-quality property management service.