Agencies in Heatley, QLD, 4814

Made renting straightforward. Quick responses to emails. Issues resolved quickly.

Bree and the team are always happy to help. They made the process quick, simple and seamless. We told them what we needed in a house and they gave us options and we had an approval fast. Signing documents and how to make payments and when was clear. They were also happy to answer any questions or concerns we had.

I rented a property that was managed by the team at Smart Rentals for over 2 years and in that period all staff were excellent in communication, honest and very easy to deal with . Jean and her staff are all highly recommended by myself

The townville real estate teams are awesome. They explained everything properly. The staffs are approachable.

We were moving in from Sydney and looking desperately for a house to rent. Our applications with other agencies were rejected and no explanations other than unsuccessful even through we provided proof for our rental affordability ( we both are employed, teachers). Leela and her staff understood our situation, asked us to go through the application process and approved one. I would highly recommend TCR to anybody who is looking to rent or manage their property. This team understands people and listen.

Very Good agents which respond quickly to my inquiries, are polite, and provide clear information about the property. If there is a tiny damage in the property, they fix quickly and even respond very quickly.

Thank you Nicole, Tarnya and the rest of One Agency team for your excellent service!

I've had a great experience with Sophie as my PM. Everything get's done in a timely manner and her response is quick. Thanks

Sophie has made the process for my family leaving our own home behind, relocating 3000 kms away and re-entering the rental market after years of being home owners SO EASY. Sophie was able to walk me through the application process with her industry knowledge and was able to answer queries that we had about the region that saved us so much time in chasing things up and it meant that our move was super smooth - Sophie was easy to communicate with and when a few things went astray (10 hours into a 30 hour cross country drive with 4 kids and 2 dogs) I accidentally filled my car with petrol instead of diesel, then after getting back on the road after 4 hours of midnight mechanics my daughter hit a kangaroo and wrote her car off, this meant arriving to collect the keys to our new home was going to be some time during the night - Sophie was flexible and prompt in finding a solution and saving the day and ensuring we would still have a roof over our head. Sophie was also able to sketch a floor plan of the property from memory within the same day that I requested it so I could plan for furniture needs. It was pretty accurate to Sophie! Walking into the property was a huge relief - the power was on, the house was very clean and well presented, such a huge relief! I actually look forward to this chapter of my life renting and the only thing that would make the situation better would be if Sophie could be the property manager for my house in Victoria as I am about to rent it out and am seeking a person who has the same skills and professionalism and the hard to find personality that makes a property manager easy to approach with any queries. I don’t dread or feel like I need to avoid contact with Sophie, she is just that special sort of person.