Agencies in Kew, VIC, 3101

Changeover from previous management was problematic. However a phone call resolved the Body Corporate fees issue.

I fell into the trap of not expecting too much from my previous managing agent - but was awakened from my slumber when the property remained untenanted for 3 months - and they told me it was due to the deficiencies in the property (which I had diligently maintained) and due to 'a decline in rental demand' (it had been tenanted over 95% of the time over previous years!). Moving my business to Harcourts Melbourne City was win-win for both parties. They just did their job professionally (without fanfare and unnecessary spin) and provided higher quality marketing/photography, better organised inspections, a more rigorous assessment of applicants, kept me fully informed of progress and really helped to resolve issues. To cut a long story short, they found a quality tenant for the property just over one week after it was readvertised under their banner. I look forward to Harcourts Melbourne City continuing to manage my property.

We trust our agent to do the best he can for us

My experience with HPG was good. The agents I came across and worked with were all friendly, supportive and knowledgeable. I was renting my place out and worked alongside Chloe. I found my experience with her to be positive. She was professional and a good communicator; calling, texting or emailing all necessary information. When I was unsure of something, I was able to contact her and she provided me with the support and answers I needed. It didn't take too long for her to find renters for my property which made my experience a lot less stressful.

I had an absolute brilliant experience with HPG Estate. Rita went above and beyond to help me secure a rental in this very difficult rental market in Melbourne. She maintained communication throughout and did all of it with a smile. Can't thank her and the team at HPG enough for making the move from NZ so much easier. Highly recommend

This has been the easiest move with HPG. Any issues were quickly addressed and fixed. A pleasure to deal with.