Overview of Mount Barker, SA, 5251

When a tenant needed to break their lease, JUMP got straight to work making sure the transition went smoothly for everybody. They quickly clarified with the tenant what their 'break lease' costs would be, started advertising and showing the property, and interviewed and found some great new tenants. The house was only empty one week, meaning the old tenants got a decent portion of their bond back, and my costs as landlord were kept to a minimum. There was plenty of communication from JUMP throughout the process; Nina and Mary patiently answered all my questions and gave good advice. The outgoing inspection was extremely thorough and proved how well Lou had 'read' the previous tenants when he recommended them to us as people he thought would take good care of the property. Thank you to JUMP and to our previous tenants for taking such good care of the property, and we wish them all the best in their next chapter. JUMP epitomise the caring, professional and dedicated property manager I would have liked when I was renting, and am blessed to have now as a landlord.

Excellent communication for first time investment property investors. Held our hand the entire way and made the process seamless for us.Could not recommend highly enough

The team at 1840 Real Estate take all the stress out of rental management whilst continuing to provide professional service.

Lou assisted from start to finish, including: conversations before the property handover, recommending trades and assisting with providing photos for quotes, and finding a suitable tenant after only having just one open for inspection. Highly recommended!

Professional and great people skills.

We have never owned or rented out a property before so were heavily reliant on Lou to walk us through the steps from the end of the house being built through to getting our first tenants. Even before the house was built, he took the time to explain things to us via email and over the phone, and gave good advice about what tenants tend to look for and what extra little features might make the house more liveable and more attractive for a long-term renter. When we had ideas, he ran with them, giving practical suggestions and making things happen. For example, when we wanted to add some chests of drawers to the wardrobes, he went and measured the spaces for us (we live in a different city), sent links to some possible models from ikea, and sourced a handyman to collect, assemble and instal them. He also pointed out that the drawers would be better positioned at the opposite end of the wardrobe to where I said to put them, to avoid obstruction by a possible bed-side table. This and numerous other things (like giving the tenants a 'welcome pack' with a bottle of local wine, and letting me know that the gutters will need cleaning) demonstrated to me that Jump Property's approach to property management is not just handling contracts and rent money, but building relationships of trust with both tenants and landlords, acting in the interests of both by advocating for the tenants' comfort and 'keeping an eye on things' for the owner. As soon as the property was ready, Lou had photos and a walk-through video up on the internet and organised numerous showings, giving us his brief impression of the potential tenants. Lou and staff respond quickly to emails, inform and remind us of things that need doing (and offer to do them for us), send clear and comprehensive instructions, communicate and co-ordinate with builders and service providers, and are professional, courteous and just lovely people to work with. In short, they know what they're doing and they're doing it well.

I am thrilled to share my positive experience with Jump Property as my rental management agent for my investment property. Although it's still early days, their service has been exceptional from the start. Jump Property was instrumental in helping me get everything in order to rent out my property. They provided expert advice and support, ensuring that all the necessary preparations were handled efficiently and professionally. What truly impressed me was their ability to secure a tenant for my property in a remarkably short time. Their proactive approach and extensive network clearly paid off, and I couldn't be happier with how smoothly the process went. I feel confident knowing my property is in good hands with Jump Property, and I'm excited to continue working with them. Highly recommended for anyone looking for a reliable and effective rental management agent!

Having a sound market knowledge was evident in our initial discussion in order to determine the right rental price. The plan for open home inspections was decisive and well communicated. High professional standards were evident in the application process. Open and honest discussions during this process put our minds at ease that a comprehensive check on the application submitted was conducted. All the above enabled Ray and White to source a tenant in quick time.